Exretis Almo logo
Exretis Almo logo

How LG’s Transparent LED Film is Revolutionizing Display Technology

by | Dec 10, 2024 | Digital Signage, Outdoor AV, Pro Displays, Uncategorized, Video Walls

The future of display technology is here, and it’s transparent! LG’s Transparent LED technology has opened up new possibilities in how we interact with screens in both public and private spaces. As we continue to push the boundaries of innovation in visual technology, LG’s Transparent LED is leading the charge, offering a solution that’s both visually stunning and incredibly versatile for large glass spaces.

In this blog, we’ll explore the technology behind LG’s Transparent LED, its potential applications, and how it’s poised to change the way we think about large glass spaces and how they can be used for messaging in a unique way.

What is Transparent LED?

LG color transparent LED filmAt its core, LG’s Transparent LED is a cutting-edge display technology that uses micro thin nano wires laminated between transparent silicon-based film, allowing light to pass through. This enables the display to offer high-quality visuals without completely obstructing the view behind it. The current LTAK140-GU1 product has a 13.7mm pixel pitch with 60% transparency and features 1,000 nits of brightness. It is sold in sheets of a self-adhesive film that are “squeegeed” onto glass. The sheets are 25.8” x 19.4” and can accommodate convex/concave surfaces. The material can be cut vertically between rows of “pixels” to accommodate almost any size space. Rails are installed vertically or horizontally, and ribbon cables attach to the rails. Each rail connects to the controller that transmits data and content. The unit controller distributes the signal to the rails, manages content, and the layout of the wall. Applicable parts are are the LCLG141U and LCLG002.

Unlike traditional LED displays that require a solid background or opaque surface, Transparent LED maintains a high level of transparency, making it suitable for those large spaces with plenty of glass. Recently, a convention center inquired about the product as they have four floors with escalators where glass railings are in full view. The space also had four-story high windows above the entrances where signage could be applied. Using the LED product, they would not lose glass transparency when LED was not in use, and content could be easily customized for directional and way-finding information specific to events as people entered the building. For this customer to proceed and budget for a potential installation, they needed to balance the income that could be generated from offering customers the option to display on the LED space. Content would be most noticeable entering the convention center. Would the additional revenue stream justify the initial investment? The other advantage would be the Convention Center adopting leading-edge technology and stepping “outside-the-box” from traditional static or smaller size signage displays.

Besides convention centers, we receive a lot of inquiries about Transparent LED, especially after LG outfits their booths with this product at shows such as CES and InfoComm. There is a lot of interest for transparent displays for C-store windows, restaurants, and airports. Keep in mind that the LTAK runs about $650 per square foot, not including content mapping or installation.

Content

Designing, configuring, and installing LTAK LED takes some planning and work with the LG system design engineers. Another key aspect of this product is content. Traditional 2K/4K 16:9 content is not ideal for this product. Up close, the LTAK looks very pixelated, and adding content that is stretched does not help. For optimal output, content will need to be purposed in the resolution of the designed LED wall, keeping in mind the optimal viewing distance of 70 feet.

For reference, the images and video rendering in this blog post were provided by LG as examples of content usage.

LG transparent LED demo

Some considerations for your customer might be:

  • What is the value proposition of replacing smaller traditional signage over the course of five years? Would being able to update messaging remotely and without on-site labor be a cost savings?
  • Is your customer wanting to explore new and different ways of messaging than what is traditional? Are they looking for the “wow” factor that changes an ordinary space to an immersive experience? Are they looking to step outside the box of tradition and market in a new way?
  • Would a transparent solution allow for content that excites and draws people to a place or product that would enhance a revenue stream?
  • How can the costs of a transparent LED solution be offset with potential new product offerings or venues?

For regulatory concerns on light and heat passing through the glass, bear in mind that LG’s LTAK accommodates up to 32°F ~ 113°F. It is recommended to check with local and state agencies for Green Performance Standards and outward-facing ordinances for signage. We are always happy to help with information and quotes for Transparent LED.

LG transparent LED applications

Applications of LG Transparent LED

Retail and Advertising

In the retail industry, the transparent nature of the display can be used to create striking visual displays without sacrificing the view of the products behind the screen. Imagine a store window where a vibrant ad plays on a transparent screen, but customers can still see the merchandise clearly. This creates a dynamic and engaging shopping experience while allowing the store to display information, promotions, or brand storytelling in a more interactive and immersive way.

Corporate Environments and Lobbies

Corporate spaces, conference rooms, and lobbies can also benefit from LG’s Transparent LED. These installations can be used to display important information, brand messaging, or media content, all while preserving the open feel of the space. The transparency feature is especially useful in large, open spaces where you want to maintain visibility and aesthetics without sacrificing the functionality of a display.

Transportation Hubs

Airports, train stations, and subway systems are some of the most bustling environments where clear, real-time information is critical. LG’s Transparent LED could be used in these spaces for dynamic signage and wayfinding. The transparency allows passengers to see through the display, ensuring that the area remains visually open, while the screen serves its purpose of providing essential information.

Smart Buildings and Windows

One of the most exciting potential applications is the use of transparent displays as smart windows in homes and offices. Imagine looking out of your window and being able to view dynamic content—news, weather, or interactive media—without any interruption to the natural light or view. This concept could transform the way we design buildings and homes, creating intelligent, multi-functional spaces that adapt to our needs.

Museum and Art Installations

In cultural and art institutions, Transparent LED can bring art to life in new ways. By integrating the transparent display technology into exhibits, museums can offer layered experiences where the display enhances the artwork without detracting from the overall aesthetic. It allows curators to tell more compelling stories with mixed media, projections, and digital elements.

Automotive Industry

The automotive industry is also exploring the use of transparent displays in cars. LG’s Transparent LED can be used to create interactive dashboards, heads-up displays, or even entire windshields.

Conclusion

LG’s Transparent LED represents a leap forward in display technology, offering unparalleled versatility and wow factor. As businesses and industries continue to look for innovative ways to communicate and engage with audiences, transparent LED technology will undoubtedly play a crucial role in shaping the next generation of visual communication.

Whether you’re in retail, transportation, or design, this technology has the power to elevate your space while maintaining an open, engaging, and interactive environment. Welcome to the transparent revolution!

If you would like to learn more about LG’s Transparent LED or our extensive line of DVLED products, including indoor, outdoor, marine grade, simple-to-install All-in-One, or the incredible Magnit 4K series in .7mm and .9mm, please give us a call as we are always happy to assist.

Interested in outdoor AV? Try Jennifer’s other blog, “Maximizing Visibility, Outdoor Signage at It’s Brightest“

Jennifer Fisher

About the Author

Jennifer Fisher

BDM – Brand Specialist

Supported Manufacturers: LG Business Solutions (SW, W, NW)

LCD vs DVLED: Choose the Right Technology for the Right Application

by | Nov 7, 2024 | DVLED, Pro Displays, Uncategorized, Video Walls

In a world where Direct View LED (DVLED) is becoming the dominant technology for new video wall installations, does the multi-display LCD video wall still have a place?

Recently, I encountered several instances where clients were interested in DVLED walls but found that a multi-display LCD wall was a better fit for their application. One such case involved a sports bar, and I want to detail why we chose LCD over DVLED in this instance.

LCD display example
direct view led example
AIO dvLED

The sports bar client was initially interested in a 1.88mm pixel pitch 163” all-in-one DVLED display which can be a great choice to get a large, bright, full HD (1920 x 1080) display in a relatively compact and cost-effective form. video wall All-in-one DVLED displays are a great option as they do not require external LED controllers/sender units to operate since all the required components are built into the unit, so it functions like a standard monitor, and there are typically several predefined sizes to work in various environments.  The other option for DVLED is a custom video wall solution. Custom DVLED walls are a good option when you have an application requiring a specific size display, atypical aspect ratio, or need specific resolutions or brightness levels.  Custom DVLED allows the user the broadest choice in selecting products to meet the needs of their individual application, but generally requires a more complex installation using external LED controllers/sender units.

low resolution imageIn this example, after talking with the client, it was determined that the better way to achieve their goals was to use LCD technology due to one primary factor, resolution.  The client stated that they wanted to have multiple unique images on the display simultaneously, up to 9 different sporting events or advertisements on the wall at any given time. While it is possible to show the required number of images on the DVLED display using external video processing, the resolution of each image would end up being very low using the DVLED display discussed.

In the sports bar example, if we created 9 images on the 163” 1920 x 1080 resolution display, each image would be approximately 54.3” diagonal and have a resolution of 640 x 360 which is not ideal (see simulated images below).  This leaves us two options to explore to get a higher resolution individual image on the display wall, either go with a custom DVLED solution with a finer pixel pitch or change to an LCD display array.

LCD lo resolution
LCD hi resolution

If we went the custom DVLED path, we would need to use a sub 1mm pixel pitch to see a significant increase in resolution, as well as incorporate external video processing to create the multiple windows desired.  This would end up being cost prohibitive for the project.  If we change to a multi-display 55” LCD option, we can create a 3-display high by 3-display wide array of 9 total displays with the entire array being 165” 5760 x 3240 resolution, and each of the nine 55” images will have a 1920 x 1080 resolution which would be ideal.  Additionally, most commercial LCD displays designed for use in a video wall array application have a feature to allow you to create an image on the array of displays (or a subset of the array) that will span multiple monitors without the need for any external video processing equipment.  By changing to the LCD array, we were able to provide the client with not only the ability to show nine full HD resolution images on the array, but also being able to show one large image spanning the entire array or one enlarged image spanning four of the displays on the array and individual full HD images on the remaining five displays, and for a similar price point to the 163” all-in-one DVLED display.

9 panels
9 panels 1 image
9 panels mixed configuration

I wanted to highlight this use case to convey that the latest trends in technology aren’t always the best fit for a given application.  While DVLED has many advantages over LCD, such as, no bezel spacing between panels, greater ability to customize the physical layout, and higher available brightness levels, the end user needs should be evaluated for each project before the technology is considered for the application.  In this instance, the most important needs for the client were to have multiple high-resolution images on the display simultaneously and have the technology fit within the physical parameters of the chosen wall, so the LCD array was a better choice.

If you are considering a video wall for your next project, discuss these key factors with your design or integration partner to make sure you get the most appropriate technology for the application:

Desired content layout and usage

  • Do you just want one large image from a single source, or would you like to display multiple sources/images at the same time?
  • What type of content will you be showing primarily? (i.e., text/documents, video, construction plans, custom signage, etc.)
  • Will the display need to be running 24/7, or does this application only require periodic use and the ability to fully power down the system is desired?

Physical constraints of the space

  • Does the display need to fit within a certain area on a wall?
  • Are there any room constraints that need to be overcome? (i.e., poor light control in the desired location, power restrictions at the desired location, construction limitations at the desired location, cabling limitations, etc.)
  • Is the ceiling height sufficient to get the size of display needed for the application, or is a smaller primary display with additional repeater monitors within the room required to accommodate the audience?

Other considerations

  • How flexible is the technology budget for the room, does the display absolutely need to fit within a certain price range, or will the budget be determined based on the most appropriate technology for the space?
  • Are there any special requirements for the display? (i.e., We don’t want to see any bezel gaps on the display regardless of cost)

Transforming Your Business with AV Outsourcing. See how teaming with Exertis Almo can give your business an edge by expanding reach and establishing recurring revenue. Learn more ⟫

Dominic Pizza - Headshot

About the Author

Dominic Pizza | CTS-D

ECC – Design Engineer

5 Reasons to Use dvLED Technology for Your Next Video Wall

by | Jul 23, 2024 | DVLED, Uncategorized, Video Walls

If you happened to go to InfoComm this year, you were witness to the dvLED revolution. You couldn’t throw a stone without hitting a dvLED display – although I’m not sure why you’d be throwing stones at a technology exhibition. Direct view LED is fast becoming the technology of choice for video walls in our industry, as it offers a range of advantages over traditional LCD displays.

Here’s a detailed exploration of some the benefits that dvLED provides:

Seamless

Absen NX Series dvLED modulesOne of the most obvious benefits of dvLED video walls is their ability to create seamless images. Unlike LCD panels, which often have noticeable bezels that can disrupt the visual flow, dvLED panels can be tiled together without any seams, providing a more immersive viewing experience. This is not only important for retail applications but can be especially beneficial in the conference room where large video conferencing displays can bring a sense of togetherness for those not in the same room. For those of you that have been part of a video conference where the crosshairs of an LCD video appear on the participant’s face can appreciate the benefit of a seamless image.

Superior Brightness and Color Accuracy

DvLED video walls are known for their exceptional brightness and color accuracy. This makes them ideal for environments with high ambient light, where LCD screens might appear washed out. The vibrant colors and high contrast ratios of dvLEDs ensure that images are vivid and engaging. At InfoComm, most of the dvLED displays had their brightness turned down so as to not blind those visiting their booth. As for me, I spent my day visiting many of the booths and getting a “neon tan”.

Flexibility in Design

Absen NX Series dvLED video wall curvedThe modular nature of dvLED panels allows for more creative and custom-designed video walls. They can be built to any height or width and can even be configured into unique shapes, including curved or mosaic patterns. This flexibility is something that LCD video walls, with their set aspect ratios cannot match. While LCD display manufacturers fight for market share by introducing 21:9, 32:9 or even 58:9, dvLED allows the designer to choose the aspect ratio that fits not only the content, but the size of the room.

Longevity

DvLEDs offer a longer lifespan compared to LCD panels, often reaching 100,000 hours of use. Also, since they are made for 24/7 use, they are suitable for continuous operation in demanding environments without the risk of burn-in or image retention issues that can affect LCD displays. And because of their modular design, if you do have a failure, it can be a simple process to replace the failed item with one of the included spares.

Energy Efficiency

Contrary to popular belief, LED technology is generally more energy-efficient than LCD, which relies on backlighting. This efficiency translates into lower power consumption and reduced operational costs over the lifespan of the video wall. Also, because of the emissive technology, the brightness can typically be set at a much lower setting than a comparable LCD display.

BONUS – Better Refresh Rates:

DvLED video walls provide for higher refresh rates that that of most, if not all LCD displays. This means that the content remains clear and consistent even with fast moving action or flashing lights, whereas LCD panels might show pixelation or artifacts.

Conclusion

As you can see, dvLED video walls offer compelling advantages over traditional LCD video walls, ranging from seamless imagery to energy efficiency and longevity. These benefits make dvLED an increasingly popular choice for businesses and organizations looking to create impactful and long-lasting displays. For those considering an investment in video wall technology, dvLED presents a forward-thinking solution that can meet a wide range of display needs. For further information on dvLED technology, please contact me, or your Exertis Almo account manager to set up a call to discuss.

If you enjoyed this blog, check out Todd’s earlier blog “Monetizing Digital Signage.”

Todd Heberlein
About the Author

Todd Heberlein | CTS, DMC-D-4K, DSCE

Senior BDM – Technical Lead

Supported Manufacturers: Absen and Brightsign

Breaking Down DVLED part 5 – First Things First

by | Sep 14, 2023 | Digital Signage, DVLED, Uncategorized, Video Walls

Part 5: First Things First

Topic: The importance of proper site prep.

I remember working in the garage as a kid with my dad, and it seemed like 80% of the time we were cleaning up and 20% of the time we were actually working on a project. He would always say, “a clean workspace is a safe workspace!”

I didn’t really appreciate that wisdom then, but I do now.

Whether you are hanging and banging a 50-inch LCD display in a conference room or installing and commissioning a 220-inch LED video wall in an auditorium, the same wisdom applies in terms of making sure the site is ready, all the tools for the job are on hand, and the project punch list is ready to execute.

For dvLED displays, the site prep requirements are pretty rigid, and for good reason. I’m going to discuss a few universal requirements that you will run into on almost every dvLED project.

To begin, often times a tech will be scheduled to come onsite to assist with or even perform the installation. They are typically slated to be onsite for a limited window of time. It is the integrators responsibility to ensure that everything is ready for them to jump in and start working when they arrive to the site. Delays could be cause for extending the time required for the tech to be onsite. This usually leads to change orders. And we all know how much our customers dislike those!

Another important site requirement spec that you will undoubtedly run into are power and data requirements. Big walls require more power, and as such, this requires more outlets. AV integrators aren’t electricians, so it’s critical to have the proper spec requirements in advance to provide to the end user. Fortunately, many vendors, such as Absen and others, provide this information via written specs and technical drawings.

voltage-diagram

One of the most important considerations when installing a dvLED video wall is the actual wall surface that it is mounting to. Since dvLED walls are made up of multiple cabinets and modules and are, by nature, designed to be seamless, it is very important to ensure that there are no seams! This is why you will often see requirements for cabinet or marine grade plywood backing. At minimum, BC Sanded One-Side will be required to ensure that the X-axis is completely flat and true. Considering the cost of the video wall, the extra investment in some plywood is a small price to pay to ensure the wall is perfect.

Finally, you need a plan to dispose of all the waste that is left behind. A typical video wall might ship in four or five large wooden crates, with dozens of large cartons and packages enclosed. This can result in a literal mountain of trash. Have a plan to remove this from this site as you go. A cluttered work area is a hazardous work. So as a wise man once said, “a clean workspace is a safe workspace.” Thanks dad…

This concludes my five-part series on Breaking Down DVLED. I hope you have found these articles useful, and I encourage you all to reach out to me directly if you have dvLED projects on the horizon that I can assist you with.
Check out my other installments if you haven’t already:

Part 1: Got Spares?
Topic: The importance of having spares when purchasing / commissioning a DVLED video wall.

Part 2: Cabinets and Modules and Panels, Oh My!!!
Topic: The anatomy of a DVLED video wall.

Part 3: Perfect Pitch
Topic: The importance of selecting the right pixel pitch the first time

Part 4: The First Step in Installing a DVLED Video Wall is Admitting You Need Help
Topic: Commissioning Assistance and Why it’s Important.

Tom Keefe BDM

About the Author

Tom Keefe | CTS, DMC-D-4K, DSCE

Business Development Manager – Brand Specialist

Supported Manufacturers: Absen

The Multi-Use Video Wall

by | Aug 3, 2023 | Digital Signage, Video Walls

There was a time in the not so recent past, when the technology, design, and installation of video walls was financially out of reach of the average business. Not only was it a large financial investment, but there was typically a major time investment by the user to learn how to properly operate the system.

Some of you may have had an experience in the past (or possibly even recently) where you walked into a conference room containing a 2 x 2 video wall, a control panel on the table, and cables seemingly growing from somewhere within. The space that was meant to be a showpiece, ended up being a source of much frustration, as non-technical users struggled to share their presentations, or even turn on the displays. Meetings would start late as the presenter attempted to find the correct cable and press the correct series of buttons. Forget about using it to watch the big game during some after-work bonding.

As technology has improved, and costs have come down, video walls are no longer reserved for the uber rich corporations, pro sports team, or mega churches. Instead, they’ve become almost ubiquitous, appearing at your local fitness center, airport, house of worship, or even in the entrance of a tanning salon.

More than ever, video walls need to be easy to understand, and easy to manage. Because many of the smaller companies investing in a video wall have limited space, these video walls must also be multi-purpose. Instead of being set aside specifically for quarterly board member presentations, they are now used for an impromptu employee meeting, a hybrid sales meeting, employee entertainment, or showing off your latest project to a prospective client.

Since the popularity has continued to grow, more integrators are being asked to design and install large video wall systems. Previously, the integrator would need to be very familiar with ISF guidelines for calibration, and walls would need to be re-calibrated every few months. Now, such advancements like auto calibration, or pre-calibrated dvLED bundles, the barrier to entry is much smaller.

Let’s take a look at some current technology we can utilize to create an easy to use, easy to manage, video wall with multiple functions.

Display technology

Video walls are no longer limited to a number of ultra-thin bezel displays arranged in a matrix, with an expensive, multiple input processor behind it. Because of the decrease in pixel size, as well as cost, a fine pixel pitch dvLED display in either 16:9, 21:9, or 32:9 aspect ratio would offer an affordable, long lasting, and easy to manage solution. Popular display manufacturers like LG have “all in one” packages that include the mount, cabinets, controller, dvLED modules and even sound. The installation has been simplified, and the modules come pre calibrated so they look great out of the box.

dvLED video wall

There are a number of benefits of using a dvLED display including no bezels, 100,000 half-life, and a controller with multiple inputs. The best thing, many models can be controlled with the same remote control that you use on the 55” display in your breakroom.

The next step is to determine the Main Use of this display, and what additional technology is necessary.

Main Usage: Presentation

A presentation is the type of application typically found in a boardroom. A manufacturer whose name has become synonymous with wireless presentations is Barco. Since the introduction of the Barco Clickshare, wireless presentations have become the norm, and many manufactures have followed suit, chasing the Clickshare success.

The Barco product allows users to walk into any Clickshare enabled space, and quickly and wirelessly present content from any device, including a cell phone or tablet. For more details, I suggest contacting your Exertis Almo rep, or one of our Barco BDMs.

But what about when the room isn’t being used for presentations? With the Clickshare device, you have additional flexibility, including digital signage. With a few quick steps, you can use the Clickshare to display digital signage presentation when not in wireless presentation mode. Keep people informed, inspired, and impressed (borrowed that from Barco).

digital signage

Now, adding some entertainment to the mix is a simple as sharing content from your personal device via the wireless system, or using a Barco model with HDMI inputs to add in your cable or satellite (you could also use a secondary input on the video wall).

Main Usage: Digital Signage

There are quite a few video walls installed whose only purpose will continue to be digital signage. These tend to be located in public spaces such as airports, stadiums, or Times Square. For less public applications, there may be times when the owners of these large displays would like to utilize them for other purposes, like a sales meetings, or entertainment. Digital signage software companies, like Enplug, understood the need and took action. Using a BrightSign player, which is built for digital signage, and the Enplug CMS, the owner not only gets a reliable, easy to manage digital media player, but they add in the flexibility to show live TV (using an HDMI input on the XT1145), share content from a mobile device (streaming through the Enplug software), or even control the various other AV products in the room via RS232.

Main usage: UC (Zoom Room / Teams Room)

Teams or Zoom rooms continue to gain popularity as the workforce continues to be divided between on-site and at home employees. These rooms allow for collaboration between people in various locations. Previously these rooms were used exclusively for these applications, which obviously limits their usefulness. Zoom and Microsoft recognized the value of adding additional flexibility and have added digital signage functionality to their platform.

Unfortunately, for live TV, or other entertainment features, the user would need to utilize the additional inputs, or smart features of their display.

There are many other uses for video walls, and odd aspect ratios, or mosaic type walls still require expertise. However, I hope that I’ve provided some insight on how current technology has made creating a flexible, easy to manage, and easy to operate video wall a project that any AV integrator can tackle. If you wish to learn more about video walls, digital signage, or other technology that Exertis Almo partners with, please visit the Exertis Almo website, and navigate to the page on our many BDMs. Let us work with you on finding the right technology for your next project.

Todd Heberlein
About the Author

Todd Heberlein | CTS, DMC-D-4K, DSCE

Business Development Manager

Supported Manufacturers: Digital Signage Services, Technical (National), BrightSign

Breaking Down DVLED part 4 – The 1st Step in Installing a DVLED Video Wall is admitting you need help

by | Jun 7, 2023 | Digital Signage, DVLED, Uncategorized, Video Walls

Part 4: The First Step in Installing a DVLED Video Wall is Admitting You Need Help

Topic: Commissioning Assistance and Why it’s Important.

asking for helpI’m one of those people who always says “no” to any extras when I make a big purchase. I sometimes feel bad for the finance guy at the car dealership, because I know from the onset that he isn’t going to sell me on a single extra service or add-on. It’s a painful ten minutes of me smiling and saying, “That sounds great! No thank you.” If there was a poster child for the adage, “Men never ask for directions,” I’d be it. To be honest, I just feel like I’m capable and I can figure things out for myself. Admittedly, this approach has rendered mixed results at best…

misaligned digital signage contentThis brings me to the topic of this edition of Breaking Down DVLED, The First Step in Installing a DVLED Video Wall is Admitting you Need Help!

If you have been selling DVLED for any length of time, you will be sure to have noticed that vendors are often rigid with their installation requirements. Some require the integrator to complete a certification course, usually onsite and over the course of a couple of days, in order to sell their product. Some even require that their service technicians commission the entire project. At minimum, most vendors require that one of their service technicians or a certified individual be onsite to assist and oversee the installation. This is generally an additional paid service, but there are some instances where the service is included. Finally, a few vendors will waive the requirement to have a branded or certified technician onsite, but will require that an add-on insurance-type fee be paid to cover any damage during installation by the integrator.

To many integrators, all the above can seem unpalatable. My goal here is to educate you on why this type of hands-on service is not only necessary, but more importantly, a critical component to ensuring the project is completed in the most cost-efficient manner. It really just boils down to the concept of, “Time is Money.”

time-is-money

First, let’s clarify what onsite service includes. In most cases, there are two types of service offered for DVLED installation, “guided” and “full service.” Full service is self-explanatory, a full crew handles all aspects of the installation and commissioning of the wall. Service like this can be obtained by working with Exertis Almo Services or, in limited cases, the vendor. Guided, onsite installation support, like what is offered by brands such as Absen and others, consists of a single technician coming onsite to lead the integration. This individual will typically be hands-on in all aspects of the labor side, and perform any necessary programing, setup, and training for the integrators team and the end user. This service guarantees that the job will be completed on-time, and that any potential snags are dealt with expediently. Having a branded technician assist with the installation also provides liability protection to the integrator in the event of any mishaps or product damage that occurs during the project under the umbrella of warranty coverage.

So how does this relate to “Time is Money?” In almost all cases, when having a designated vendor technician onsite, you do not have to expend any of your own human capital on line-items, such as labor or programming. Additionally, an onsite vendor tech will cut hours if not days from the installation time, and the end-user will have a great experience in terms of product training and support from the vendor. This reflects positively on the integrator, thereby promoting repeat business. Finally, a vendor technician will ensure that everything is tested before leaving the job to avoid any unnecessary returns to the jobsite to address anything that was potentially missed during the installation process.

All these benefits, taken together, equate to a world-class level of service, a better customer experience, and fewer headaches—that always cost money—down the road. It is important to remember that a DVLED wall has exponentially more components than a traditional LCD wall and it is far easier to damage LED modules than a prebuilt LCD display. DVLED is also a relatively new technology and most integrators have not yet established the learning curve benefits that come with repeated commissioning. By having a trained and qualified vendor onsite, the integrators team essentially receives free, hands-on training that can be applied to future projects.

installation team

In summary, whether you are a consummate skeptic like me and always say “no” to offers for additional assistance or are simply someone who is confident in their abilities based on experience, the benefits of accepting qualified help for DVLED installations is not only necessary, but essential to maximizing your bottom line.

That’s all for now. Stay tuned for my next installment of Breaking Down DVLED:

Part 5: First Things First
Topic: The importance of proper site prep and conducting a proper site survey

Check out my other installments if you haven’t already:

Part 1: Got Spares?
Topic: The importance of having spares when purchasing / commissioning a DVLED video wall.

Part 2: Cabinets and Modules and Panels, Oh My!!!
Topic: The anatomy of a DVLED video wall.

Part 3: Perfect Pitch
Topic: The importance of selecting the right pixel pitch the first time

Tom Keefe BDM

About the Author

Tom Keefe

Business Development Manager

Supported Manufacturers: Absen

Pin It on Pinterest