I remember working in the garage as a kid with my dad, and it seemed like 80% of the time we were cleaning up and 20% of the time we were actually working on a project. He would always say, “a clean workspace is a safe workspace!”

I didn’t really appreciate that wisdom then, but I do now.

Whether you are hanging and banging a 50-inch LCD display in a conference room or installing and commissioning a 220-inch LED video wall in an auditorium, the same wisdom applies in terms of making sure the site is ready, all the tools for the job are on hand, and the project punch list is ready to execute.

For dvLED displays, the site prep requirements are pretty rigid, and for good reason. I’m going to discuss a few universal requirements that you will run into on almost every dvLED project.

To begin, often times a tech will be scheduled to come onsite to assist with or even perform the installation. They are typically slated to be onsite for a limited window of time. It is the integrators responsibility to ensure that everything is ready for them to jump in and start working when they arrive to the site. Delays could be cause for extending the time required for the tech to be onsite. This usually leads to change orders. And we all know how much our customers dislike those!

Another important site requirement spec that you will undoubtedly run into are power and data requirements. Big walls require more power, and as such, this requires more outlets. AV integrators aren’t electricians, so it’s critical to have the proper spec requirements in advance to provide to the end user. Fortunately, many vendors, such as Absen and others, provide this information via written specs and technical drawings.

One of the most important considerations when installing a dvLED video wall is the actual wall surface that it is mounting to. Since dvLED walls are made up of multiple cabinets and modules and are, by nature, designed to be seamless, it is very important to ensure that there are no seams! This is why you will often see requirements for cabinet or marine grade plywood backing. At minimum, BC Sanded One-Side will be required to ensure that the X-axis is completely flat and true. Considering the cost of the video wall, the extra investment in some plywood is a small price to pay to ensure the wall is perfect.

Finally, you need a plan to dispose of all the waste that is left behind. A typical video wall might ship in four or five large wooden crates, with dozens of large cartons and packages enclosed. This can result in a literal mountain of trash. Have a plan to remove this from this site as you go. A cluttered work area is a hazardous work. So as a wise man once said, “a clean workspace is a safe workspace.” Thanks dad…

This concludes my five-part series on Breaking Down DVLED. I hope you have found these articles useful, and I encourage you all to reach out to me directly if you have dvLED projects on the horizon that I can assist you with.

Check out my other installments if you haven’t already:

Part 1: Got Spares?
Topic: The importance of having spares when purchasing / commissioning a DVLED video wall.

Part 2: Cabinets and Modules and Panels, Oh My!!!
Topic: The anatomy of a DVLED video wall.

Part 3: Perfect Pitch
Topic: The importance of selecting the right pixel pitch the first time

Part 4: The First Step in Installing a DVLED Video Wall is Admitting You Need Help
Topic: Commissioning Assistance and Why it’s Important.

About the Author

Tom Keefe | CTS, DMC-D-4K, DSCE

Business Development Manager – Brand Specialist

Supported Manufacturers: Absen

I’m one of those people who always says “no” to any extras when I make a big purchase. I sometimes feel bad for the finance guy at the car dealership, because I know from the onset that he isn’t going to sell me on a single extra service or add-on. It’s a painful ten minutes of me smiling and saying, “That sounds great! No thank you.” If there was a poster child for the adage, “Men never ask for directions,” I’d be it. To be honest, I just feel like I’m capable and I can figure things out for myself. Admittedly, this approach has rendered mixed results at best…

This brings me to the topic of this edition of Breaking Down DVLED, The First Step in Installing a DVLED Video Wall is Admitting you Need Help!

If you have been selling DVLED for any length of time, you will be sure to have noticed that vendors are often rigid with their installation requirements. Some require the integrator to complete a certification course, usually onsite and over the course of a couple of days, in order to sell their product. Some even require that their service technicians commission the entire project. At minimum, most vendors require that one of their service technicians or a certified individual be onsite to assist and oversee the installation. This is generally an additional paid service, but there are some instances where the service is included. Finally, a few vendors will waive the requirement to have a branded or certified technician onsite, but will require that an add-on insurance-type fee be paid to cover any damage during installation by the integrator.

To many integrators, all the above can seem unpalatable. My goal here is to educate you on why this type of hands-on service is not only necessary, but more importantly, a critical component to ensuring the project is completed in the most cost-efficient manner. It really just boils down to the concept of, “Time is Money.”

First, let’s clarify what onsite service includes. In most cases, there are two types of service offered for DVLED installation, “guided” and “full service.” Full service is self-explanatory, a full crew handles all aspects of the installation and commissioning of the wall. Service like this can be obtained by working with Exertis Almo Services or, in limited cases, the vendor. Guided, onsite installation support, like what is offered by brands such as Absen and others, consists of a single technician coming onsite to lead the integration. This individual will typically be hands-on in all aspects of the labor side, and perform any necessary programing, setup, and training for the integrators team and the end user. This service guarantees that the job will be completed on-time, and that any potential snags are dealt with expediently. Having a branded technician assist with the installation also provides liability protection to the integrator in the event of any mishaps or product damage that occurs during the project under the umbrella of warranty coverage.

So how does this relate to “Time is Money?” In almost all cases, when having a designated vendor technician onsite, you do not have to expend any of your own human capital on line-items, such as labor or programming. Additionally, an onsite vendor tech will cut hours if not days from the installation time, and the end-user will have a great experience in terms of product training and support from the vendor. This reflects positively on the integrator, thereby promoting repeat business. Finally, a vendor technician will ensure that everything is tested before leaving the job to avoid any unnecessary returns to the jobsite to address anything that was potentially missed during the installation process.

All these benefits, taken together, equate to a world-class level of service, a better customer experience, and fewer headaches—that always cost money—down the road. It is important to remember that a DVLED wall has exponentially more components than a traditional LCD wall and it is far easier to damage LED modules than a prebuilt LCD display. DVLED is also a relatively new technology and most integrators have not yet established the learning curve benefits that come with repeated commissioning. By having a trained and qualified vendor onsite, the integrators team essentially receives free, hands-on training that can be applied to future projects.

In summary, whether you are a consummate skeptic like me and always say “no” to offers for additional assistance or are simply someone who is confident in their abilities based on experience, the benefits of accepting qualified help for DVLED installations is not only necessary, but essential to maximizing your bottom line.

That’s all for now. Stay tuned for my next installment of Breaking Down DVLED:

Part 5: First Things First
Topic: The importance of proper site prep and conducting a proper site survey

Check out my other installments if you haven’t already:

Part 1: Got Spares?
Topic: The importance of having spares when purchasing / commissioning a DVLED video wall.

Part 2: Cabinets and Modules and Panels, Oh My!!!
Topic: The anatomy of a DVLED video wall.

Part 3: Perfect Pitch
Topic: The importance of selecting the right pixel pitch the first time

About the Author

Tom Keefe

Business Development Manager

Supported Manufacturers: Absen