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Using Social Media to Grow Your Brand

 

Way back in 1999, while working in consumer electronics retail, I caught the competition bug with my coworkers. It started out innocently enough – making sure I was always on time for my shift, stayed slightly later to help unload a truck, made sure my sales were always at the top, etc. I became addicted to wanting to be better, and part of that addiction was understanding that even at the age of 18, I was creating “my brand.” To me, my brand was wanting to be the most professional, helpful, accountable, and dependable employee they had. Throughout the past 24 years, my brand has not changed much. I still have a desire to be the best and put full effort into what I am doing. However, I have adapted to the times and find myself on social media more than most. Yes, I will admit that when used in a certain manner, social media can be toxic. It is the reason I worry more about my kids and what they are exposed to every day. As we get further into the social media realm, the term “influencer” can creep further and further into the negative spectrum where nobody will want to be called one. On the flipside of that argument, when used properly, I think social media is one of the single most useful tools that we as professionals can utilize. Let me explain why that is as I give you my Top 5 Best Practices for LinkedIn and social media as a whole.

Practice #1: Keep your information current and complete

One of the easiest ways in which I use LinkedIn is to view it as a resume. I want my most current information to be shared, including work history, profile picture, contact information, and references, such as recommendations and contributions from past work. Sure, this helps in the event you are looking for work, but I utilize this to attract prospective new connections who might have a need that I can help support. I have a firm belief that connecting with someone on LinkedIn is all about a mutual and beneficial partnership between the two. What can you do for me, and what can I do for you? It is because of this that I think it is necessary to not mislead. Having a current photo of yourself along with a current background tends to help guide the new partnership because both parties know who they are communicating with. I can promise you, having experienced an acquisition in the past year alone, it is because of LinkedIn that I was able to identify new team members and start building those new relationships!

Practice #2: Consistency is Key

Social media of any form is very similar to how I teach my daughters how to do something. Back when we got a new basketball hoop for the front of our house, it was painful to see both of them struggle and get discouraged. In those moments, you channel your inner Kobe Bryant and you just keep doing it. Shot after shot after shot, even when it ricochets off the rim and you have to sprint down the street to get the ball! Social media is no different. If you post content once and then wait 6 months to post again, you are starting from scratch. You might as well not have posted that initial piece because I can promise you, your network has already forgotten. This was a particular lesson I have learned recently. While attending JBL Fest in September 2022, I was encouraged to chronicle my days and give my connections a close-up glance to what I was experiencing at the event. I then repeated the same practice a month later while attending the CI Total Tech Summit in Orlando. Even after having done this for two events, I did not realize the impact until I had multiple people mention to me, saying, “I loved following you along during those trips.” Consistency is key to building your brand, no matter what it might be. The more new content you post, the better – although, I suggest that you schedule it. Posting content 10 times a day, every day, might not be as beneficial as posting 1-2 times per week each week. It is all about what you are sharing and who you are trying to reach.

Practice #3: Have fun with it

Another quick story for you – it was mid-year 2020 and we all know what was happening. The phones were not ringing as much since there were many uncertainties in the world. I was left sitting at my desk one morning and I leaned back in my chair and thought, “What can I do today to pivot?” What I meant by this is, what can I do to change from the norm during these uncertainties to try to help my brand as a Business Development Manager. Looking around my home office, I saw different pieces of Pro AV equipment that I had collected over the years, and it dawned on me – “I’ll make a product video for LinkedIn.” I will be the first to tell you, the first take I did was atrocious. I was awkward, stumbling over my words and felt too scripted. By take #97, I was still not enjoying it at all and thought it was a mistake to even attempt this. It was at this moment that I thought of my daughter Samantha and how at a young age she wanted to be a YouTube star. She would record herself just for fun and say, “Hey everyone, its Samantha,” in a perky and friendly manner. So, to try something new, I ripped up the script I had and pressed record. “Hey everyone, it’s Rob Voorhees here, and happy Friday.” Being my genuine self and just letting loose was the ingredient I was missing. The audience knows when you are not being authentic, TRUST ME! If you are a non-technical person, like myself, do not post content that is overly technical and spouting off specs about a certain product. Talk to the audience as you would your family and friends and be genuine and have fun. It will reflect in the views you receive!

Practice #4: Get out of your comfort zone

The Comfort Zone Model is something I preach daily. The old saying goes, “If it doesn’t scare you, you are not dreaming big enough.” I believe that wholeheartedly. I am not saying Social media is scary, but I am saying that I appreciate how it might be uncomfortable for many people. I never truly utilized LinkedIn specifically until 2017. I looked at my network of connections, which was in the low hundreds, and it dawned on me that I essentially had no network. I had nobody to turn to with business needs or support and especially as I got older, I wanted to know that I had this army of connections behind me. Think about these two scenarios:

  1. You are job searching. Would you rather send your CURRENT LinkedIn profile to 20,000 connections looking for a new job, or send it to 120, most of which are coworkers at your current job?
  2. Your company has a new product hitting the market. Would you rather send the product sizzle reel to 20,000 industry executives or 100 friends/family members who do not work in your line of business?

That is why I use LinkedIn the way I do. Videos, podcasts, blogs, etc. are all part of getting out of my comfort zone and reach more people. The further out of your comfort zone that you get, the easier and more fun this all becomes!

Practice #5: Remember your brand

Let us not forget what we are even discussing here. YOUR BRAND and how to build it. As a Business Development Manager for Exertis Almo, I view my brand as Exertis Almo and the professional AV product lines I am tasked with managing. Because of this, you will always recognize my shared content by the Exertis Almo polo shirt I am wearing or the topics I am discussing. Staying “on brand” is part of the practice that many people lose sight of. It is great that you are going outside your comfort zone and doing your first video podcast, but oops, you forgot to wear a company shirt or bring a demo product with you to show off. How will the audience remember who you are and what you were promoting? It may seem trivial and even a little vain, but how you look can be almost as important as what you are talking about. Your appearance speaks volumes for your brand in my opinion. Even if we look at Facebook as another type of social media. I am a member of my township’s Facebook group. We share events, emergencies etc. to the community. I cannot tell you how often we will have people trying to promote their new businesses on the page and their profile picture is something obscene. You are promoting your brand, to a new community, is THAT really how you want to get your name out there? Next time you go to share content, little tendencies like sitting up straight, ironing your clothes etc. is what could push you over the top to reach the audience you desire.

My goal with writing this was to encourage at least one new reader to jump into social media. Being an influencer does not mean you are sitting in a restaurant snapping 1,000 pictures of your dinner plate. 🥗 To me, it means you are providing thought-provoking content to help educate others. That is what this is all about: helping others! LinkedIn helps me every time I get a profile view, thumbs up on content I share, or new connection. All of those can lead to a new sale or new client for my brand and it is that excitement that keeps me coming back to its daily. In closing, I challenge each of you to find what social media platform works best for you and HAVE FUN!

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

Episode 3, Hot Takes with Maz & Wheelz

This Video Series was recorded by Exertis Almo's Business Development Managers: 
Dan Mazurkiewicz, DSCE, and Liz Wheeler, DSCE.

“Hot Takes” with Maz & Wheelz – a video series of conversations about LED technology.

Episode 3 of “Hot Takes” with Maz & Wheelz! This episode with Exertis Almo’s Business Development Managers, Daniel Mazurkiewicz and Liz Wheeler, has a few ‘hot takes’ from guest Jonathan Brawn, Principal at Brawn Consulting, on the ease and convenience of the All-in-One LED solutions.

Watch to listen in on their conversation!

Did you find this video helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Find more episodes on the Exertis Almo YouTube Channel.

Liz Wheeler

Liz Wheeler | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (NE, SE, MW)

Dan Mazurkiewicz

Dan Mazurkiewicz | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (SW, West, NW)

DECT Wireless Technology…Where does it fit?

Wireless Frequencies

With the ever-decreasing bandwidth associated with wireless microphone technology in the UHF band, other wireless bands had to be explored. There is the VHF (Very High Frequency) band with a range of between 25 and 300 MHz, with most of this now unlicensed for wireless microphone operation. Then there is the 900 Mhz band. This falls into the 900-928Mhz range and is used frequently, although restricted by internet service providers who have established networks in this range. The UHF band, which operates in the 400 Mhz to 900 Mhz range. UHF has been widely used for various types of wireless microphones as well as other commercial communications. UHF was severely impacted by a FCC ruling that effectively banned any wireless microphones in 698 to 806 MHz portion of the UHF spectrum in 2010. Then in 2020, largely restricted this further to 600 MHz or above.

This portion of the wireless spectrum is now controlled for UHF TV broadcast and commercial use only. Then there is 2.4Ghz, which is allowed to operate within the 2.400 Ghz and 2.483 Ghz only. As you might imagine, this portion is also heavily used by Wi-Fi devices, which can cause unwanted dropouts as well as low component use, typically 4 units or less.

Finally, we come to DECT, which stands for “Digital Enhanced Cordless Telecommunications” and was originally launched in 1993. This operates in the 1880-1900 MHz band with channels available from 1881.792 to 1897.344 MHz with a gap at 1728 MHz. In the United States, the DECT frequency allocation is 1920 to 1930 MHz. This is now commonly referred to as DECT 6.0. This band will not interfere with Bluetooth or Wi-Fi technologies and allows for significant channel counts to be used.

Why DECT?

This technology virtually eliminates interference from other wireless devices and connectivity up to 350 feet. In some cases, this system can also use high channel density with up to 96 microphones capacity. The downside is that the system requires it’s own wireless network with access point and repeaters in some cases. There is additional cost for this equipment, but for larger systems, it is offset by the functionality of the system. Also, no other devices use this portion of the wireless spectrum.

The only other disadvantage that must be understood with DECT is the TDMA (Time-Division Multiple Access) technology it uses. There is an inherent delay or latency with the system, as each device must connect to a predefined time slot. This delay or latency is typically 18-20ms between the input of a microphone to the output of the access point. This can impact live applications and must be understood as part of any DECT system. For UC usage, it is unlikely that is would ever be noticed as there is already inherent delay for any UC communication.

According to Holger Stolze of Yamaha UC, “The problem of latency can be controlled by where the loudspeakers are placed with respect to the microphones in a voice lift scenario, and therefore DECT devices are not typically recommended for performance use such as singing or other live performance applications.”

church audio solutions

So, with this understanding, DECT has quickly become the most widely used wireless technology for conference applications. Also, in many instances, the manufacturer will assist with applications, access point, and/or repeater location and how the system should be set up for the intended use. Panasonic Professional has a team of engineers who will provide a complete set of instructions, programming notes, and even room diagrams to assure the system functions properly. Petro Shimonishi of Panasonic US tells it this way:

church audio solutions

“Panasonic leverages our 30+ year history of innovation and leadership in DECT wireless technology. These products have been designed with the end-user in mind. The system can even be integrated with our PTZ cameras to allow for voice triggered camera presets for a more seamless conference experience.”

Finally, the other real advantage of DECT over other more prominent wireless microphones like UHF is that it does not require frequency coordination, as it is automatically managed by the number of microphones in a given system. This is unlike UHF, which requires careful and sometimes difficult frequency coordination where multiple channels are used or where adjacent units can bleed into the spectrum, causing unwanted dropouts or interference.

The bottom line here is the DECT wireless has quickly become the gold standard for teleconference and videoconference applications. Excellent sound quality and ease of use keep these products in high demand. When you think of conference applications and need a wireless solution, contact your Exertis Almo representative or visit ExertisAlmo.com. Our Audio Team has all the right tools for your application with products by Shure, Sennheiser, Audio Technica, and Panasonic, just to name a few. We are always ready to assist you with the very best solutions for your project.

References:

John Fuqua
About the Author

John Fuqua | CTS, Dante

Business Development Manager

Supported Manufacturers: Audio Applications, Amplivox, Audix, Bose, Denon, Marantz, Rane, Shure, Sennheiser, Yamaha UC

Episode 2, Hot Takes with Maz & Wheelz

This Video Series was recorded by Exertis Almo's Business Development Managers: 
Dan Mazurkiewicz, DSCE, and Liz Wheeler, DSCE.

Continuing “Hot Takes” with Maz & Wheelz – a video series of conversations about LED technology.

The 2nd episode with Exertis Almo’s Business Development Managers, Daniel Mazurkiewicz and Liz Wheeler, is all about total cost of ownership over time. Guest, Jonathan Brawn, Principal at Brawn Consulting, discusses considerations for choosing LED vs LCD vs Projection. What are the pros and cons you need to consider?

Watch to listen in on their conversation!

Did you find this video helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Find more episodes on the Exertis Almo YouTube Channel.

Liz Wheeler

Liz Wheeler | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (NE, SE, MW)

Dan Mazurkiewicz

Dan Mazurkiewicz | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (SW, West, NW)

Behind the Panel: Cameras for the House of Worship Market

Welcome to this installment of “Behind the Panel,” detailing everything you need to know about cameras for the House of Worship (HOW) market. I realize that this doesn’t technically fall “behind,” so, for this edition, open your minds and we will go “beyond” the panel. By now, I am hoping you had a chance to read my colleague, Rob Voorhees’, blog post, titled “Streaming into the Future; How Bandwidth Needs Have Expanded for Houses of Worship,” which focuses on dedicated bandwidth for the HOW market. If you haven’t, go now and I will wait here for you…

All caught up?? Fantastic, we are moving on! As Rob mentions in his post, streaming services online has been done for quite some time, but the COVID-19 pandemic really forced houses of worship to change the way they reached their congregation. Reading some statistics online, prior to the pandemic, about 40% of churches said they neither livestreamed their service nor posted online later. As we moved throughout 2020, more and more churches, about 65%, said they were streaming services, with 27% saying they posted a sermon online later. What does all this mean? To me, it means if your HOW is not streaming today, they should be ready to make that jump, because even though people have been making the transition back to in-person worship, the pandemic has shown value in making these services available online, whether to sick congregation members, or churchgoers all over the world, wherever they may be. Statistics from Lifeway research included here.

How do you get your local house of worship up and streaming? Well, you have a great start with all that extra bandwidth they have now, so let’s look at how to choose the right camera. We will be looking at PTZ (Pan, Tilt, Zoom) Cameras. Pan is the ability of the camera to move left/right of center. Tilt is the camera’s ability to move up and down. Zoom is the camera’s ability to move in and out, whether done digitally or optically with the lens. Keep in mind with digital zoom, you lose quality as you zoom in on the image. There are cameras that can provide 12X, 20X, 30X, or even greater optical zoom.

Here are some questions that need to be answered when specifying a camera.

What type of connection will be used?

There are many different ways, including HDMI, SDI, and USB. There are benefits to each, but one of the biggest differences is how far the signal can travel on each. SDI can send signals up to 1000 ft. without loss. HDMI can travel up to 50 ft. without the use of extenders. USB is limited to just a few feet. So, paying attention to infrastructure and the budget is very important in making these decisions. It is significantly less expensive to run a few hundred feet of coax cable for an SDI solution than adding extenders to an HDMI solution.

flat wall and tilt wall mounts

Now, these are great for places with a healthy budget, but what happens if you have a church that is still running on an older technology, like S-Video? Check out what our friends at Vaddio have done. The PrimeSHOT 20 was designed with the HOW market in mind. It comes with 20X optical zoom, 1080p @ 60 fps Resolution and an S-Video output. The camera can detect and downscale the image to S-Video, so you can upgrade the camera in a legacy system, and come back and upgrade the cabling at a later point! Check it out here: PrimeSHOT

Where / how far are you placing the camera?

Important to keep this in mind, because the last thing you want to do is choose a zoom level not high enough for the church’s needs. They may want a wide shot to get the whole stage, or focus on the speaker by getting in tight. Check out this Camera Selection Guide from Vaddio to decide what is best for your local HOW. Don’t forget, these cameras all come with compatible wall mounts, so you have that option right out of the box.

How are you controlling the camera?

Although they come with standard with an IR remote, most HOW will want to have a little finer control over their system. All Vaddio cameras can be controlled via a web browser interface, pictured here >

flat wall and tilt wall mounts

This gives them great results for a lot of basic streaming. If they are looking for a higher “production value” look no further than the Vaddio ProductionVIEW Precision Camera Controller. This gives the user a broadcast-quality joystick to control the PTZ aspects of the camera, as well as the ability to control up to seven PTZ cameras. It’s not for every church, but for those that are serious about streaming their services, it is definitely worth a look.

I think the important thing to keep in mind, like anything else, is listening to what the customer needs. It seems so simple, but digging in to really find those needs out, as well as identifying future what growth they may see in the future, will allow you to craft a solution that can be friendly to the budget, while, at the same time, giving opportunity for repeat business as they look to expand on the initial solution.

I will leave you with this case study from Heritage Lutheran Church just to show the vast potential for streaming in the HOW market.

Thanks for reading.

l look forward to any feedback you might have. Otherwise, see you next time, when I will venture back “Behind the Panel!”

Read my 1st “Behind the Panel!” blog on Commercial vs Consumer Mounts HERE

Patrick Booth, BDM
About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AV (SW, W, NW) – Chief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Episode 1, Hot Takes with Maz & Wheelz

This Video Series was recorded by Exertis Almo's Business Development Managers: 
Dan Mazurkiewicz, DSCE, and Liz Wheeler, DSCE.

Introducing “Hot Takes” with Maz & Wheelz – a video series of conversations about LED technology.

The 1st Hot Takes episode, with Exertis Almo’s Business Development Managers, Daniel Mazurkiewicz and Liz Wheeler, is all about emerging technology. In this conversation with guest Jonathan Brawn, Principal at Brawn Consulting, they chat about many topics of interest including Direct View LED and Digital Signage. 

Watch to listen in on their conversation!

Did you find this video helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Find more episodes on the Exertis Almo YouTube Channel.

Liz Wheeler

Liz Wheeler | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (NE, SE, MW)

Dan Mazurkiewicz

Dan Mazurkiewicz | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (SW, West, NW)

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