Behind the Panel: Cameras for the House of Worship Market

Welcome to this installment of “Behind the Panel,” detailing everything you need to know about cameras for the House of Worship (HOW) market. I realize that this doesn’t technically fall “behind,” so, for this edition, open your minds and we will go “beyond” the panel. By now, I am hoping you had a chance to read my colleague, Rob Voorhees’, blog post, titled “Streaming into the Future; How Bandwidth Needs Have Expanded for Houses of Worship,” which focuses on dedicated bandwidth for the HOW market. If you haven’t, go now and I will wait here for you…

All caught up?? Fantastic, we are moving on! As Rob mentions in his post, streaming services online has been done for quite some time, but the COVID-19 pandemic really forced houses of worship to change the way they reached their congregation. Reading some statistics online, prior to the pandemic, about 40% of churches said they neither livestreamed their service nor posted online later. As we moved throughout 2020, more and more churches, about 65%, said they were streaming services, with 27% saying they posted a sermon online later. What does all this mean? To me, it means if your HOW is not streaming today, they should be ready to make that jump, because even though people have been making the transition back to in-person worship, the pandemic has shown value in making these services available online, whether to sick congregation members, or churchgoers all over the world, wherever they may be. Statistics from Lifeway research included here.

How do you get your local house of worship up and streaming? Well, you have a great start with all that extra bandwidth they have now, so let’s look at how to choose the right camera. We will be looking at PTZ (Pan, Tilt, Zoom) Cameras. Pan is the ability of the camera to move left/right of center. Tilt is the camera’s ability to move up and down. Zoom is the camera’s ability to move in and out, whether done digitally or optically with the lens. Keep in mind with digital zoom, you lose quality as you zoom in on the image. There are cameras that can provide 12X, 20X, 30X, or even greater optical zoom.

Here are some questions that need to be answered when specifying a camera.

What type of connection will be used?

There are many different ways, including HDMI, SDI, and USB. There are benefits to each, but one of the biggest differences is how far the signal can travel on each. SDI can send signals up to 1000 ft. without loss. HDMI can travel up to 50 ft. without the use of extenders. USB is limited to just a few feet. So, paying attention to infrastructure and the budget is very important in making these decisions. It is significantly less expensive to run a few hundred feet of coax cable for an SDI solution than adding extenders to an HDMI solution.

flat wall and tilt wall mounts

Now, these are great for places with a healthy budget, but what happens if you have a church that is still running on an older technology, like S-Video? Check out what our friends at Vaddio have done. The PrimeSHOT 20 was designed with the HOW market in mind. It comes with 20X optical zoom, 1080p @ 60 fps Resolution and an S-Video output. The camera can detect and downscale the image to S-Video, so you can upgrade the camera in a legacy system, and come back and upgrade the cabling at a later point! Check it out here: PrimeSHOT

Where / how far are you placing the camera?

Important to keep this in mind, because the last thing you want to do is choose a zoom level not high enough for the church’s needs. They may want a wide shot to get the whole stage, or focus on the speaker by getting in tight. Check out this Camera Selection Guide from Vaddio to decide what is best for your local HOW. Don’t forget, these cameras all come with compatible wall mounts, so you have that option right out of the box.

How are you controlling the camera?

Although they come with standard with an IR remote, most HOW will want to have a little finer control over their system. All Vaddio cameras can be controlled via a web browser interface, pictured here >

flat wall and tilt wall mounts

This gives them great results for a lot of basic streaming. If they are looking for a higher “production value” look no further than the Vaddio ProductionVIEW Precision Camera Controller. This gives the user a broadcast-quality joystick to control the PTZ aspects of the camera, as well as the ability to control up to seven PTZ cameras. It’s not for every church, but for those that are serious about streaming their services, it is definitely worth a look.

I think the important thing to keep in mind, like anything else, is listening to what the customer needs. It seems so simple, but digging in to really find those needs out, as well as identifying future what growth they may see in the future, will allow you to craft a solution that can be friendly to the budget, while, at the same time, giving opportunity for repeat business as they look to expand on the initial solution.

I will leave you with this case study from Heritage Lutheran Church just to show the vast potential for streaming in the HOW market.

Thanks for reading.

l look forward to any feedback you might have. Otherwise, see you next time, when I will venture back “Behind the Panel!”

Read my 1st “Behind the Panel!” blog on Commercial vs Consumer Mounts HERE

Patrick Booth, BDM
About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AV (SW, W, NW) – Chief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Episode 1, Hot Takes with Maz & Wheelz

This Video Series was recorded by Exertis Almo's Business Development Managers: 
Dan Mazurkiewicz, DSCE, and Liz Wheeler, DSCE.

Introducing “Hot Takes” with Maz & Wheelz – a video series of conversations about LED technology.

The 1st Hot Takes episode, with Exertis Almo’s Business Development Managers, Daniel Mazurkiewicz and Liz Wheeler, is all about emerging technology. In this conversation with guest Jonathan Brawn, Principal at Brawn Consulting, they chat about many topics of interest including Direct View LED and Digital Signage. 

Watch to listen in on their conversation!

Did you find this video helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Find more episodes on the Exertis Almo YouTube Channel.

Liz Wheeler

Liz Wheeler | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (NE, SE, MW)

Dan Mazurkiewicz

Dan Mazurkiewicz | DSCE

Business Development Manager

 

Supported Manufacturers: Samsung Pro (SW, West, NW)

Streaming into the Future: How bandwidth needs have expanded for Houses of Worship

Let us rewind the clock to early 2019. I was in a discussion with a customer who asked me what the top verticals were in regards to bandwidth needs. I had received this very common question countless times, so I answered in the same manner: hospitality, bar & restaurant, education, etc. As we happily fast-forward through 2020 and 2021, I would now place House of Worship amongst the top 3. The reason is quite simple — as the Hospitality and Bar/Restaurant markets clearly battled the ripple effects from the pandemic, it was Houses of Worship who I believe felt a similar impact that few were prepared for. Houses of Worship rely on the some of the same factors as those other verticals do, but the impact can be overlooked if you are not able to predict the future. To survive, these places of worship must keep their doors open for the community and be able to spread their message to the congregation. Shutter those doors due to a global pandemic, and the message risks getting lost.

It was quite fitting that in February 2020, less than 30 days from the time that the state of NJ shut down, I found myself attending a project walk-through at Groveville United Methodist Church in Groveville, NJ. The purpose of this visit was to update the audio/visual and to use this new technology to attract new members in the future. One by one, the integrator and I ran through qualifying questions to better identify the needs they had as we assembled the perfect bill of materials. I asked the church’s technical director if he planned on streaming services or events, to which he immediately said, “We prefer to have folks here in person.” Having understandably not been able to predict what the future held, I certainly do not blame him or others for replying in that manner. As we fast-forwarded to April 2020, I remember a phone call with another integrator who seemed exasperated on the call as he explained, “I have this very small, rural church in Illinois, and they desperately need to be able to stream their services to reach their members at home.” This was the moment it became the clearest – Houses of Worship had a dire need to reach members near and far and to achieve that, Bandwidth was the top requirement.

Streaming used to be a “cool to have” rather than a “have to have” need in this space. Most would probably associate streaming to the Mega Churches that we see on TV or in major cities. However, much like how the Pro AV industry and the push to use AVoIP, HoW have grown to accept that streaming simply cannot be overlooked. The question becomes, “Where do we even begin?” I say, start at bandwidth! There are two types of bandwidth in play here: the bandwidth that you are streaming at and the bandwidth that the stream is being watched at. Let us address these in two separate ways. Bandwidth is provided with two numbers – a download speed and an upload speed. When I refer to something as a 100×10 that means 100mb download and 10mb upload. When we are discussing streaming needs, we pay closer attention to the “UP” number specifically, because you are uploading the stream of the video and sharing this content to a larger audience. A general rule of thumb is that you have no less than a stable 5mb (megabits) upload speed to successfully stream. Given how most high speed cable internet providers start at 10mb upload speeds nowadays, this should not be too difficult to achieve. With that being said, any internet customer needs to understand that just because you are paying for a 100×10 cable package, does not mean you are receiving consistent 100×10 speeds. Those numbers are simply the “maximum advertised speeds” that the provider promotes, but when you factor in things like network traffic, time of day, and other extenuating circumstances (think about the number of people working from home and homeschooling in 2020 as an example), the speeds you receive in real time will almost normally be less. It is because of this that I never would recommend the bare minimum. For typical streaming needs, I would be comfortable recommending a 300×20 package or higher. This should ensure that you never run into issues when you can least afford to! Thinking back to the small, rural church I mentioned earlier, they were relying on a local DSL connection, which only had upload speeds of 1.5mb, hence their dire need to improve.

The second type of bandwidth we need to be cognizant of is the bandwidth at which the video is being watched. Obviously, it is an impossible task to attempt to determine the bandwidths of everyone who is watching, so you might want to offer the stream in different forms: HD, 4K, etc. A good HD stream would fall under the 5mb recommendation I just made, whereas 4k would cause that to rise, but again, say 10-15mb most high speed cable options will suffice nowadays in regard to the content streaming. While talking about the content streaming, we cannot overlook other factors such as the overall number of devices on the customer’s network. Thinking about your own home as an easy example. You probably have cell phones, smart TVs, thermostats, alarm systems, tablets, PC’s and more all tied to your home network. If you now apply that same thought to HOW you may have some similarities such as cell phones, PC’s etc. but now you might also have streaming cameras, audio components, assistive listening devices and more to consider. It is because of this that many HOW will look to a Dedicated Internet Access (aka Fiber) because it is as the name implies. You are receiving a dedicated service for your building that is backed by an SLA (service level agreement) therefore; you are receiving the speeds you are paying for. It might be wiser to look at a 50×50 DIA service instead of that 300×20-cable service, based on what your needs are and what your network looks like. Sure there is an increase in cost with DIA, but the peace of mind you will receive each time you attempt to stream a service is worth it in most cases. Wouldn’t you agree?

Bandwidth within HOW is not a “one size fits all” model. I have already mentioned high-speed cable, DIA, and DSL as examples of what is out there. You also have wireless and satellite services, which in the right situation, could still be viable sources. What do you do when you are a small/rural church with no cable or fiber internet available within 100 miles? You possibly turn to a satellite internet service, which is available, nationwide and while not as adequate as a 10mb upload speed, can still offer 4mb, which for a small church should do the trick. The key is- options are available to nearly everyone! For houses of worship and integrators alike, there are more bandwidth options than ever before to help make streaming into the future a PRESENT reality.

Want to know more about streaming for Houses of Worship?
Check out Patrick Booth’s “Behind the Panel” blog on Cameras for the HOW market: HERE

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #TeamExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

Edition 3 of “This May Be a Dumb Question, but…”

This Blog Series is written by Exertis Almo's Business Development Managers: 
Ashley Nichols, CTS, DSCE, and John Borns, CTS, DSCE.

Welcome back to the 3rd installment of “This may be a dumb question, but…” In Edition 2, we began exploring the vast world of projection and it’s many facets, but specifically, we went over the differences in Laser vs. Lamp projection, as well as the foundation for choosing the best projection screen, so if you want to start there, here is a link to Edition 2.

Since projection has so many layers to picking the right solution, we are going to continue drilling down. On to the questions!

QUESTION
What is the difference between all the different projector technologies? I see 3LCD, DLP, LCOS, Laser, Lamp, etc., and I don’t understand what the difference is and when to use them.

ANSWER

In every technology installation, it is important to know the full scope of what your client is trying to accomplish. Seems simple, but you would be surprised how often the details do not come with the request. It’s not just about if you can rattle off all the projector specs. What sort of experience do they want? Do they need color accuracy because they need the best possible picture? Are they just looking at random power points and are looking for a budget option? Is it in a setting where they need a very quiet projector? There are MANY more questions involved in this decision, which we will look into more in the next few editions, but the answers to some of these questions could narrow down or determine which ‘color source’ or ‘chipset technology’ you will go with once you have decided on the laser or lamp dilemma. Before we move on, I’d scoot down to the ‘Vocab Test’ and refresh your memory on the 3 main projector technologies we see today in the Pro AV space.

Alright, on to the cheat sheet. To break it down as simply as possible, we’ve created a brief guide below.

Note: this is not the most comprehensive list of Pros and Cons, and like everything else in AV, it is subject to interpretation and experiences, but this can help those little light bulbs go off in your head when your customer starts describing their upcoming projects:

TECHNOLOGY VERTICALS BEST SERVED PROS CONS LASER OR LAMP?
1 or 3 chip DLP1 -Education
-Corporate
-House of Worship
-Bars/Restaurants
-Museums
-Large Venues
-Cinema
-Simulators
-Deep Blacks
-DLP uses mirrors to reflect light, so there is no degradation over time (aka longer lifespan)
-Minimal motion blur
-Doesn’t appear as bright as LCD
-‘Rainbow effect’ due to the spinning wheel in 1-chip models
Can be both
3LCD2 -Education
-Corporate
-House of Worship
-Bars/Restaurants
-Museums
-Large Venues
-Most cost-effective up front
-Higher brightness for comparably priced models
-Most portable
-LCD degrades overtime, causing brightness and picture degradation
-Motion blur can be an issue
Can be both
LCoS3 -Corporate
-Cinema
-Simulators
-Museums
-One of the best native contrast options
-Deep blacks
-Native 4k in most cases
-Heavier and not as portable
-Like LCD, LCoS can have an issue with motion blur in fast scenes
-Expensive
Can be both

In Edition 4, we will discuss the next step in our process once we determine lamp or laser, and which projector type (DLP, LCD, or LCoS) – which is determining placement of the projector, how bright we need it based on our room, and screen size. It will require some math, so bring your scratch paper. ✍️

QUESTION
I’ve noticed that sometimes projection screens aren’t always white. Sometimes they’re off-white, or gray. Why would that be?

ANSWER

I’ll answer your question by starting with a fun fact!The term “silver screen” was coined in 1920s when projection screen manufacturers and theater houses started using silver paint on screen surfaces. At the time they found that a silver screen made the images “pop” more, provided better contrast4 (very important in black and white films), and reduced blurriness and washing out of the images. This makes sense if you really think about how reflective the color white can be. If you’ve ever walked outside on a sunny day when the ground is covered in snow, you know how incredibly reflective and blinding pure white snow can be. Have you ever been blinded by the gray snow on the side of the road after the plows?

There’s really two advantages that come from using a screen that is gray instead of white. Firstly, by reducing the overall reflectiveness/reflectivity/reflection-factor of a screen, you can avoid the projected image from being blindingly bright (washout5). Well, in addition to combating washout, it can also help with ambient light issues. In the last issue, we covered how ambient light in the room can interfere with the projected light you actually want to see.

Another way combat that issue is by using a darker screen. The gray material will absorb the ambient light better and allow the desired light to shine (pun definitely intended) through. Additionally, just as in the 1920s, using a gray screen can help improve the quality of motion pictures. Technically speaking, projectors can’t project the color black. So, if you’re watching a dark action movie, like John Wick (which you totally should be, because it rules), then you’re going to want to be able see the action clearly and crisply. Having a darker screen will help the projector produce dark colors better, and allow for deeper contrast, which will help the action and figures stand out more clearly. Now, this isn’t to say that you should always use a gray screen, there are many situations in which a white screen will work just fine. surface-reflection-toolThe brightness of the projector, the projector technology being used (see previous question), the light in the room, the intended uses of the system, and the budget, are all key factors that you need to consider when building a projection system. The important thing is to make the right choice by evaluating all of the factors. There are many tools out there that can help you determine which screen surface is right for you. I personally like this one that our friends at Dalite have come out with 📽️ surface selection tool.   [click image to enlarge →]

Vocab Test Time!

Are these the most detailed definitions? No – we are not a dictionary, nor the AVIXA CTS Prep book. Will someone message us after still telling us how much we missed? Possibly. Will these get you a basic working knowledge of these terms and why they matter? We hope so. Plus, we are 99% sure they will help you impress your grandparents when you reset their WiFi.

  1. DLP – Stands for ‘Digital Light Processing,’ a type of chipset in display and projector technology that uses reflective surfaces/mirrors and color wheels to project light and color onto the screen.
  2. LCD or 3LCD – Stands for ‘Liquid Crystal Display,’ or ‘3 [Chipset] Liquid Crystal Display,’ which is a type of chipset that uses the white light from the source (lamp or laser) and reflects them through 3 light panels. The projector controls how much light passes through these panels to then create the image on the screen.
  3. LCoS – Stands for ‘Liquid Crystal on Silicon,’ which is a little bit of a mix between LCD and DLP technology. LCoS projectors use the mirrors of a DLP projector with the liquid crystal panels of an LCD to create bright, beautiful images, but without the ‘rainbow effect’ of DLP from the spinning color wheel.
  4. Contrast – A measurement/description of the differences between the white and black colors in a projected image.
  5. Washout – When the projected image is too bright or has too much white light is reflecting, detracting from the overall image quality.
  6. Wipeout– America’s Largest Obstacle course game show.

Thanks for Reading and Asking Your Questions!

Do you have more ‘dumb’ questions? Share your questions here and we will get you an answer.

Did you find this blog post helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Ashley Nichols, Dir BizDev

Ashley Nichols | CTS, DSCE

Director of Business Development

 

Supported Manufacturers: Sony

John Borns, BDM

John Borns | CTS, DSCE

Business Development Manager

 

Supported Manufacturers: Legrand AV (NE, SE, MW) – Chief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Navigating Changes During Business Consolidation

Navigating Change During Business Consolidation

One year following a prominent merger in the Pro AV industry, three industry veterans, Darren Altman, Business Development Manager at Exertis Almo, and Sharp/NEC‘s David Lacoff and Mark Weniger, discuss the changes and opportunities that arise when navigating business consolidation.

Maintaining Patience

While significant business changes often bring stress and nervousness among team members, Darren, Dave and Mark examine the role of patience in new situations, especially during a company merger.

“Thankfully, patience is a virtue,” said Darren. “I’ve never been on [the acquiree] side of an acquisition before – we were always the acquiring partner and being that [the news] was so new, I said, ‘Let’s just see what happens.’ It was interesting to see how management was staying and learning about the buying partner, and how they acquire companies that do things correctly, keep their personnel, invest in [the company] and keep it running smoothly.”

Dave details the busy months following the merger of the two prominent companies.

“I’ve been through this once before at a prior company, and we acquired another company and let them run the ship,” he explained. “From a personal perspective, here we are – as a vendor – going through a merger, trying to figure things out, and now two of our largest customers are doing the same – it’s gone by really quickly.”

The Value of Relationships

After the acquisition was announced publicly, Mark acknowledges the value and importance of each company’s business relationships, and the challenges that arise when two influential industry players merge their teams.

“It was really just business as usual, as the core leadership [mentality] was always to stay away from rumors,” explained Darren. “The last thing you want to do, regardless of the outcome of any joint venture or acquisition, is burn a bridge.”

While the acquisition marked the start of a new era for the newly combined groups, both teams ensured that all business relationships were properly maintained as changes occurred on each side.

“The relationships that our sales teams have made are more important than just having equipment in stock,” said Darren. While knowledge about product lines is imperative for business, Darren finds that the established relationships with customers, vendors, and manufacturers truly shine through, especially in the event of a large business change.

Identifying Expanded Opportunities, Increased Capabilities, and Room for Growth

Despite the challenges of two successful (and rival) companies merging, there are numerous opportunities for expansion and growth with an impact on the industry across the world.

“2023 will be the year that we’re all rowing in the same direction,” explained Darren. For decades, [our companies] have viewed each other as competitors in the distribution industry. With the combined financial resources and impressive supply-chain logistics on one side and a family-owned history and nationwide warehousing space on the other side, the acquisition paves the way for extraordinary accomplishments as one team.

Additionally, Mark explains the new possibilities regarding the combined product lines.

“You constantly get caught in a cycle of refresh after refresh, and you reach a point in the industry when there’s nothing really new – just updates,” he explained. “Having access to different projector lines, video wall SKUs, cost-effective collaborations – it’s a different area to pull product and knowledge from. I was excited because, as we’ve come to learn and have seen progress, the product lines made sense.”

Staying Thankful

While business acquisitions are admittedly high-stress processes, Darren discuss the importance of remaining thankful for the new business opportunities to come.

“Regardless of the role that you’re in, when acquisitions happen, there are always going to be bumps in the road,” explained Darren. “These changes take time, but once everything is ironed out, I don’t see why we can’t be one of the industry’s leaders, from the feet on the street to people behind their desks, in the manufacturing world and distributing world.”

By putting their trust in the newly combined leadership, Dave found that the merger resulted in new opportunities and increased with growth combined product lines, while maintaining the same, personal approach to everyday business.

“2023 should be a big year for all of us,” said Dave. We have an amazing opportunity in the market with our full product lines and team we have in place to really do well – I’m excited for the opportunity to continue to be a market leader and really affect the business in a positive way.”

Darren Altman
About the Author

Darren Altman | CTS, DSCE

Business Development Manager

Supported Manufacturers: Sharp/NEC (NE, SE, MW)

Sound System Engineering: an interview with Pat & Brenda Brown

Tom Kehr, Systems Designer and Trainer at Exertis Almo and host of the “Tech Tips” video series, leads and in-depth discussion with Pat and Brenda Brown of Synergetic Audio Concepts, regarding the Pro AV industry’s “identity crisis” and the importance of Synergetic Audio Concepts in audio-visual training.

Covering the various types of SAC educational courses, the history of audio engineering and training, recruiting new talent in the audio industry, and more, the video interview provides important insight into one of the most valuable training resources.

Tom Kehr
About the Author

Tom Kehr  

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer
In-House System Designer and Trainer
Supported Applications: System Design

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