AV Design Engineering vs. Project Engineering

Project vs. Design Engineering

When I first joined the AV industry almost 20 years ago, I worked as a project manager for a small integrator in Baltimore. My understanding of AV engineering at that time could be summarized as “there are real engineers (those that worked for my company) and then there are consultants and designers”. The rationale for this skewed perspective was simple: consultants and designers handed us (the integrator) a design full of holes and assumptions, and it was our job to fix those “mistakes” and turn the project into a real-life system that a real-life person could use and benefit from.

av integratorOf course, this naïve and incorrect view was the result of being on only one side of the fence. In the following years, I have been lucky enough to serve in several different roles throughout the industry, from design engineer at a major university, to project engineer, to consultant. Each of these roles has presented different sets of challenges, but more importantly, they have allowed me to see the industry from both sides of the fence, and how each of these roles complement each other to produce satisfactory results for clients and end users.

So what are the actual differences between the “project” engineering and “design” engineering roles? From a distance, these can appear to be two descriptions of the same task, but as we’ll see the differences are significant, beneficial, and necessary for the success of larger-scale projects.

Definitions

For the purposes of this post, we’ll divide the engineering roles into two categories: Project Engineering and Design Engineering. Project Engineering is typically undertaken by one or multiple engineers working for or on behalf of an AV Integrator to produce construction drawings to be used by installers working for that integrator. Design Engineering, on the other hand, is typically undertaken by an independent consultant or pre-sales engineer, creating conceptual drawings which will typically be used by an integrator to create construction drawings.

Goals

As previously stated, an AV Project Engineer is producing construction-level drawings which will actually be used by technicians to install a system. This entails a much higher level of detail and specificity than expected in design-level drawings. As products are being purchased and labor hours are being spent based on the information contained in the drawing package, money is on the line. Every connector, cable, adaptor, and piece of mounting hardware must be accounted for and documented. Cable pull sheets can be generated from these drawings, so cables must be identified and labeled in an understandable scheme. The financial (and technical) success of the installation and project are often reliant upon the accuracy of these drawings. For example, if a Project Engineer overlooks the need for HDMI extension for a long cable run, an extender set may need to be ordered from the field, which can lead to project delays and significant cost impacts.

By contrast, the AV Design Engineer is responsible for creating a design set of conceptual drawings which reflect the project goals set forth by the end user. These conceptual drawings will then be interpreted by the Project Engineer to create the construction drawings. The Design Engineer is expected to have a much closer relationship with the end user, to ensure that the project goals are met, while considering any constraints (budget, timeline, aesthetics) identified by the end user.

Time and Money

Why then do we need to have design drawings at all? Why can’t the Project Engineer simply take the end user’s goals and design the system to construction level all by themselves without the need for a Design Engineer?

As with many things in business and life, the answer comes down to time and money. A Design Engineer is typically contracted directly to the end user or architect via a design contract. This happens very early in the development process, before contractors have been hired. The design team then has the time to meet with the client and stakeholders well before “boots are on the ground”. Budgets can be established, designs can be iterated and reiterated (and re-reiterated) with minimal impact on the overall project budget. Put simply, it is easy and relatively cost-free to make design changes on paper. Changes on-site are a different matter altogether.

Once construction contracts have been issued, boots are on the ground, and drywall is being hung, changes to the design of a system can have massive cost implications. Most integrators do not have engineers on staff that they can commit to being part of a multi-month or multi-year design process. Once they have been hired, they are on the clock to finish the project with (hopefully) a bit of profit in their pockets.

Relationships

An often-overlooked aspect of the importance of the division of the design and project engineering roles is that of impartiality and bias in relationships. While it can be expected that, as professionals, both Project and Design Engineers should value the relationship with the client equally highly as their bottom line, the same expectation might not always be true when it comes to product selection.

business relationshipsAV integrators, by their nature, must have relationships with the manufacturers of products that they sell and install. To ensure competitive pricing, on-time delivery, and pre- and post-sale support, integrators must cultivate and maintain these manufacturer relationships. Through no fault of their own, this means that integrators will tend to want to sell products provided by manufacturers with which they have good relationships.

While this is all well and good for the integrator, the needs of the project and end user may dictate equipment made by other manufacturers. This is where the value of independent Design Engineers and Consultants is made known. Rather than relying on the product offerings of a few select manufacturers, the independent Design Engineer can select the proper product for the application, regardless of the manufacturer.

Conclusion

While I wish I could go back and tell my younger self these important distinctions, the truth is that it took living and working in both the design and project engineering roles to truly appreciate the differences, as well as the necessity of both roles in the industry. Successful deployments of large-scale AV projects require both the design and project engineer specializations, and we should all be thankful for that!

Interested in more design or engineering related content? Check out “Revisiting ADA Mounting Requirements“.

John Rossman - headshot-frame

About the Author

John Rossman | CTS

BDM II – Technical Specialist

Supported Manufacturers: Harman ProfessionalAKG, AMX, BSS, Crown, DBX, JBL, Lexicon, Martin, & Soundcraft

Esports on Campus: The Role of ProAV in Competitive Gaming

As Esports continues to surge in popularity, college campuses are emerging as key players in the competitive gaming landscape. From campus gaming centers and dedicated arenas to immersive broadcasting experiences, universities are investing in professional audiovisual (Pro AV) solutions to elevate their Esports programs. For systems integrators, this represents a unique opportunity to provide the advanced technology needed to support high-performance gaming environments.

Absen - esports case studiesLet’s explore the key categories of Pro AV technology essential for creating cutting-edge Esports facilities on college campuses and how integrators can play a vital role in the process.

Displays and Video Walls

High-quality displays, including large-format monitors, video walls, and projectors, are essential for both players and spectators. In gaming arenas, video walls allow for large-scale broadcasting of matches, while individual monitors ensure players have the highest resolution and refresh rates for competitive gaming.

The Absen KLCOB Series utilizes professional Micro LED technology for reliable and stable performance that stays cool. Check out these Absen esports case studies.JBL-SRX910LA speaker variety

Audio Systems

Clear and immersive audio is crucial for the player experience and for spectators. Advanced speaker systems and surround sound setups enhance gameplay immersion, while PA systems or distributed audio ensure audiences in live events can hear game commentary and match details.

JBL’s SRX900 Series addresses the growing need for scalable small and medium-format professional sound-reinforcement solutions. The SRX910LA is a two-way active line array element that can cover a variety of mid to large-sized applications. Want to know more? These JBL esports case studies may be of interest.

Broadcast and Streaming Equipment

Esports requires robust streaming capabilities. This includes video capture devices, professional-grade cameras, switchers, and encoding hardware for live streaming games to platforms like Twitch or YouTube. Professional lighting setups are also needed for player cams and audience viewability.lc200 bundle 51pb

Lumen’s Media Processor Bundle equips your space with the ability to record, store and stream video content including the LC200 CaptureVision system and PTZ cameras.

Atlona AVoIP case study gaming center

Control Systems and Signal Management

To manage all the audiovisual elements seamlessly, integrated control systems are needed. This includes AV-over-IP solutions for routing signals across multiple screens, gaming setups, and feeds, along with signal processors to ensure smooth transitions between live feeds, game replays, and announcements.

Atlona Velocity Hardware Gateway AT-VGW-HW-3 provides AV system control, plus room scheduling and AV asset management, and the Velocity System 7″ VESA Mount Touch Panel is designed for both AV control and room scheduling applications.
Atlona Velocity and Vesa touch panel
Optimized for video distribution over GbE infrastructure, deliver the highest quality 4K imagery with extremely low latency to video walls with the Atlona AT-OMNI-121 networked AV decoder featuring the advanced VCx™ codec which delivers artifact-free image presentation, ultra-fast switching, and ultra-low latency. Pair with AT-OMNI-111 AVoIP Encoder. For more insights, check out the Atlona AVoIP in Education and Esports case study.

Esports is a Growing Industry

These technologies are essential to creating an immersive and professional Esports environment on campus, elevating both player performance and viewer engagement.
SONY - Esports - Exertis Almo Webinar

As noted by rAVe in this 2024 “Esports and ProAV“ webinar description, “Virtually every college and university in North America is exploring ways to incorporate Esports on their campuses. Over 75 colleges in the USA already recognize it as a Division 1 sport. Moreover, the International Olympic Committee is considering its inclusion in the 2028 Los Angeles Olympics.”

Esports on college campuses is not just a trend—it’s an evolving industry that demands sophisticated Pro AV solutions. From displays and audio systems to live streaming setups and control systems, the right technology ensures a seamless and engaging experience for players, spectators, and broadcasters alike.

By partnering with a trusted AV distributor like Exertis Almo, integrators can confidently deliver solutions for campus gaming centers as well as meet the high standards of collegiate Esports, positioning their clients at the forefront of this dynamic market.

Ready to level up your next Esports installation? Contact us today to explore how we can help bring your vision to life.

Want to know more about AV tech for education? Check out “Audio-Visual Trends in Higher Education That Elevate the Learning Experience“.

The Value of Expertise

“Old age and treachery beats youth and enthusiasm every time” is an old saying that I’ve used on numerous occasions – certainly, more often now as I continue to make laps around the sun.

A colleague and I had a fun bit of banter on this topic recently:

Him: Youth provides new perspectives and new solutions.
Me: But lacks maturity, wisdom and expertise.
Him: and fear and baggage, and bad habits to unlearn.
Me: “Old Age and Treachery Beats Youth and Enthusiasm Every Time.”
Him: There is value to both.
Me: Can arrive at solutions quickly. Avoids common pitfalls. Can discern between real change and fads.
Him: There is value to both.

(When you repeat yourself, you’ve lost. Just sayin’)

train station EnglandWant to know something? Ask someone who has been around a while. An example of this was back in 2007 as I got off the train in Guilford in Surrey, England. I needed directions to my hotel and since the information center was closed, I made inquiry with the nearest group of locals. They were younger and had never heard of the place. Their knowledge was limited. Afterwards I sought assistance from a much older person that I saw. Instant useable information. He knew his small town and how to get around.

A deep knowledge level was evident with a colleague of mine that recently retired. He had well over 30 years in AV and was well versed in products, applications, installations and the audiovisual business as a whole. Extremely knowledgeable with field experience, always willing to assist, mentor and never arrogant. (That description actually fits almost all of “The Greats” that I’ve ever been associated with in this industry and it’s one of the unique things that I treasure about it.)

I was first introduced to this new colleague right after Exertis and Almo became Exertis Almo. As audio people tend to do, we like to size one another up in conversation. What we really want to know is whether or not this person knows their stuff. There are a lot of supposed audio people out there and we want to separate the wheat from the chaff very quickly so we’re not wasting our time.

As an aside, it’s said that the only thing two sound people can agree on is how to spend a third sound person’s money.

Audio people can be a very opinionated bunch.

team opinions collaborationIn this case, what I discovered was a person with much the same in product preferences and a similar approach in design philosophy. It was very beneficial, when either of us got a project, to get on a Zoom call to discuss, assess and quickly arrive at an effective design approach. Yes, the client may have been inquiring about a product or solution they’d seen but we could also look beyond at what problem they might be trying to address with that equipment or inquiry. It helped us to better get to a real solution rather than just coming up with a list of boxes that could be sold. There’s a lot of value in that and it comes only with experience.

From the friendly banter noted above, my colleague mentioned that youth can provide new perspectives and solutions without fear, baggage and bad habits to unlearn. I wholeheartedly agree with that position. Conversely, the old guard brings maturity, wisdom and we can assess a situation and arrive at an effective solution quickly. If we lack information, we know how and where to research and we know whose opinion we can trust. We can discern fact from fiction and learned many years ago that certain types of products are not a one-size-fits-all. Further, since we’ve been around a while, we can discern between something that can bring real change vs. just another fad. We’re the same ones that have seen 3D come and go. Twice. (We’ll let you know when it’s actually viable.)

Over time, we’ve built relationships and trust around the industry and we can be honest with each other if the product isn’t a good fit.

Many years ago, I was the one with all the youth and enthusiasm. I had the ability to spout off with complete confidence whatever I was told by someone that had been around audio longer than I had. That’s not smart in an industry that is already filled with misconceptions. Thankfully, I started under the tutelage of a wise mentor and he remains one of my closest friends to this day.

FireWire interfaceTruthfully, you need the best of both youth and maturity if you’re not going to be left with a warehouse of FireWire interfaces or trying to sell solutions that promise to change everything but in practice, have limited application.

Which is really what we want anyway, right? The ability and foresight to embrace new possibilities guided with mature wisdom.

If you would like to tap into that right balance of youth and maturity, give our team here at Exertis Almo a call and we’ll be glad to provide some guidance on your next project.

If you enjoyed this blog, check out Tom’s “Choose Quality AV” blog for more insights.

Tom Kehr

About the Author

Tom Kehr

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer

In-House System Designer and Trainer

Supported Applications: System Design

Amping Up Government Operations: Rocking Out with Cutting-Edge AV Gear

Hey there, fellow PROAV rockstars! We’re all about pushing the boundaries of tech wizardry, and guess what? Our skills aren’t just for concert halls and boardrooms. Nope, we’re taking our show on the road straight to the heart of government operations. So crank up the volume as we dive into how our cutting-edge AV gear is making waves in the public sector!

rocking-avCrystal-Clear Communication

When it comes to effective messaging, static just won’t cut it. High-definition video conferencing, interactive displays, dvLED walls, and digital signage ensure that government officials and the public stay tuned in and turned on to what’s happening, whether it’s a virtual summit or the latest policy updates.

Jamming Out Informed Decision-Making

With top-of-the-line AV gear, policymakers can visualize data in real-time, spot trends, and make evidence-based decisions. Think command centers lit up like a stage, where officials riff on emerging challenges and opportunities, all thanks to tech prowess.

Hands-On Training: Interactive Displays that Rock

CreateBoard Interactive displaysWho said training has to be boring? With the latest interactive displays, training sessions become an immersive experience that gets everyone pumped. Picture this: government employees in front of massive touchscreens, collaborating on real-time scenarios, and solving problems together like a band jamming out a new hit.

Enter LG CreateBoard—the ultimate interactive display that transforms learning into a dynamic, hands-on experience. These displays let users annotate, share, and engage with content effortlessly, whether it’s brainstorming in a war room or walking through emergency response protocols. With multi-touch capabilities and seamless integration with other devices, LG CreateBoard makes sure everyone is in sync, hitting all the right notes.

Keeping an Eye on Security and Surveillance

Safety first, always! High-resolution surveillance cameras and integrated security systems safeguard public spaces and infrastructure. For a high-flying twist, we have several drone manufacturers that provide exceptional aerial surveillance, with the ability to monitor large events, inspect infrastructure, and provide real-time footage during emergencies. Equipped with advanced sensors and AI capabilities, these drones offer unparalleled situational awareness, helping government agencies respond to incidents faster and more effectively.

Professional Audio: Rock-Solid Sound for Government Ops

When it comes to government communication, hitting the right notes is everything. Professional audio systems are the unsung heroes that keep the beat, ensuring every word lands like a power chord in a packed arena. We’re talking advanced mics, booming speakers, and sound tech that rocks every room, from city council meetings to courtroom showdowns.

Assisted Listening Devices: Amping Up Inclusivity

assistive listening with Listen EVERYWHERENow, let’s crank it up a notch for our audience with hearing impairments. Assisted listening devices (ALDs) are like the VIP passes that make sure everyone gets front-row sound, no matter where they’re seated. One of the rockstars in this space is Listen Technologies with their Listen EVERYWHERE system. This cutting-edge solution streams audio directly to users’ smartphones, letting them tap into the sound with their own headphones or hearing aids. Whether it’s hearing loops that sync up with hearing aids or infrared systems that cut through the noise, these bad boys plug right into the AV setup, delivering crystal-clear audio straight to those who need it most.

By plugging ALDs like Listen EVERYWHERE into the mix, government spaces become more than just inclusive—they become places where every voice counts and no one misses a beat. It’s all about making sure the rhythm of communication keeps everyone in the groove, turning public spaces into inclusive arenas where everyone’s part of the show.

Remote Monitoring: A Game-Changer for Government Applications

In an age where agility and responsiveness are key, remote monitoring of commercial displays is revolutionizing government operations. Imagine command centers with real-time updates, remote troubleshooting, and instant content changes, all managed from a centralized location. This not only ensures seamless communication and coordination but also enhances efficiency by reducing the need for on-site interventions. LG Connected Care DMS exemplifies this by providing comprehensive remote management and monitoring capabilities, ensuring that displays are always performing optimally. Whether it’s for monitoring public announcements, emergency alerts, or routine updates, remote monitoring ensures that government agencies are always in control and a step ahead. rock on

So there you have it! Cutting-edge AV gear isn’t just for show—it’s the secret sauce behind government operations that rock. As PROAV professionals, staying ahead of the curve ensures we keep the tunes pumping and build stronger, more dynamic communities for a brighter future. Rock on!

Tiff Jones-Morton headshot-frame
About the Author

Tiff Jones-Morton | DSCE

BDM – Brand Specialist

Supported Manufacturers: LG Business Solutions (NE, SE, MW)

Contact Exertis Almo for product info, inventory availability, or to start a quote.

Leveraging AV Technology for State and Local Government: Real-World Applications

Effective communication and operational efficiency are vital factors within State and Local Government (SLED) organizations. Audiovisual (AV) technology plays a critical role in ensuring that government agencies can serve their communities effectively. Whether it’s enhancing public safety, supporting emergency services, or facilitating public events, the right AV solutions can make a significant impact. Let’s explore how AV technology is being used across various SLED functions to improve outcomes and streamline operations. Additionally, we’ll highlight the importance of using TAA (Trade Agreements Act) compliant products in certain scenarios.

Enhancing Public Safety through AV Technology

Surveillance and Monitoring Systems

surveillance securityIn public safety, surveillance systems are vital for monitoring high-traffic areas, government buildings, and public spaces. High-definition cameras and reliable recording devices help law enforcement monitor activities in real-time, ensuring rapid response to incidents.

    • Use Case: In urban areas, integrated surveillance systems with advanced video analytics allow law enforcement to identify potential threats quickly, helping to prevent crimes before they escalate.

Public Address and Communication Systems

Clear communication is essential during emergencies. AV solutions such as PA systems and digital signage provide real-time information to the public, helping to manage crowds, direct evacuations, or deliver critical updates.

    • Use Case: During natural disasters, emergency communication systems equipped with high-quality audio and video displays ensure that accurate information reaches citizens promptly, reducing panic and improving coordination.
    • TAA Compliance: TAA-compliant products are often required for government-funded public safety projects to ensure compliance with federal procurement regulations. This ensures that the products used are manufactured or substantially transformed in designated countries, supporting government trade policies.

Supporting Emergency Services with Robust AV Solutions

emergcency response centerEmergency Operations Centers (EOCs)

EOCs are the nerve centers of disaster response. Here, AV technology, including large-format displays, video walls, and real-time data feeds, helps officials monitor situations, collaborate, and make informed decisions.

    • Use Case: In a statewide emergency, an EOC equipped with advanced AV solutions enables seamless communication between different agencies, facilitating a coordinated response and ensuring that resources are deployed efficiently.

Recording and Documentation

emergency servicesAccurate documentation of events is crucial for post-incident analysis and legal proceedings. High-quality audio and video recording devices are essential tools for capturing these events with precision.

    • Use Case: During a public safety incident, body cameras and surveillance systems record events as they unfold, providing crucial evidence for investigations and helping to improve future response strategies.
    • TAA Compliance: When procuring AV equipment for emergency services, especially in federally funded projects, selecting TAA-compliant recording devices ensures adherence to government purchasing guidelines.

Facilitating Public Events with Advanced AV

Town Hall Meetings and Public Hearings

town-hall-meetingIn democratic governance, public participation is key. AV technology, such as projectors, displays, and audio systems, plays a crucial role in facilitating town hall meetings and public hearings by ensuring that all participants can see, hear, and engage with the proceedings.

    • Use Case: A local government uses interactive displays and wireless microphones to enhance public participation during town hall meetings, allowing residents to voice their opinions and contribute to decision-making processes more effectively.

Large-Scale Public Events

Whether it’s a public celebration or a government-hosted conference, AV solutions like sound systems, mobile video displays, and projectors are essential for managing large-scale events.

    • Use Case: At a citywide event, mobile sound systems and digital signage are used to manage the flow of people, provide real-time updates, and enhance the overall experience for attendees, ensuring a successful and well-organized event.
    • TAA Compliance: For public events funded by government grants or contracts, using TAA-compliant products ensures that the equipment meets the necessary federal standards and supports government trade objective

Strengthening IT Infrastructure for Seamless AV Integration

Networked AV Systems

networked AV systemsAs AV systems become more advanced, the integration with IT infrastructure is crucial for ensuring reliability and scalability. Government agencies benefit from networked AV solutions that allow for centralized control, monitoring, and troubleshooting across multiple locations.

    • Use Case: A state government implements a networked AV system across multiple departments, allowing for centralized management and reducing the time and resources needed to maintain and update individual systems.

Cybersecurity Considerations

With the increasing reliance on digital AV solutions, cybersecurity is a top priority. Ensuring that AV systems are secure from potential threats is essential to protecting sensitive government operations.

    • Use Case: In a government building, secure AV networks and encrypted communication channels prevent unauthorized access, ensuring that confidential information remains protected.
    • TAA Compliance: When integrating networked AV systems, especially in sensitive government environments, TAA-compliant products are often preferred to ensure compliance with federal cybersecurity standards and procurement laws.

Partner with Exertis Almo for #GovTech

AV technology is a critical enabler for State and Local Government organizations, providing the tools needed to enhance public safety, support emergency services, and facilitate public events. By leveraging these solutions and ensuring that TAA-compliant products are used where required, government agencies can improve communication, streamline operations, and better serve their communities. At Exertis Almo, we’re committed to providing the expertise and technology needed to optimize AV systems for SLG applications. Contact us today to learn how we can help you implement the right solutions for your specific needs.

Want to know more about TAA-Compliance? Check out “Is TAA-Compliance Required for Audio?” or “What is TAA?“.

The Value of a Good Sounding Room

Let’s talk sound.

We’re in this huge (to us) world of AV and the V often grabs all the attention because it’s bright and colorful and it gets bigger and with more pixels all the time. It’s the Blinky Light Syndrome. Audio is seen as the noise that goes with the picture and sadly, really good audio implementations aren’t very common. Further, the common user of AV doesn’t understand even the basics of audio such as the Inverse Square Law but they can understand the simplicity that 4K is more than 2K so it must be better.

business meeting audio videoA survey that I saw about workplaces taken pre-pandemic showed that audio was four times more important than video and that 4 of the top 5 frustrations were related to audio. None of the top five were video related yet the majority of the investments were expected to be focused on displays and control systems. The blinky lights. Little “a”, big “V”.

To some extent, it’s easy to understand the focus. It’s easy to justify a new 21:9 display or LED wall because the upgrade is in your face, literally. You know where the money went. It’s right there on the wall.

While you can experience sound, good or bad, you can’t see it. While you can easily measure background noise or RT60 times, you can’t see a NR rating or a RT60 time and most site surveys never include making basic room acoustical measurements. Out of sight, out of mind.

While some know the room has a sound problem, they may not understand the benefit of why they should put money and resources into changes needed to the infrastructure. It’s easier to justify a budget for equipment because it’s invested into something tangible. They can show their supervisors exactly where the money went. They can point to it.

Recommendations for acoustical treatments or reducing the HVAC noise aren’t popular even though they are foundational for human communication within the space. Acoustical treatment is often the first thing deleted in a “value engineering” exercise. (Perhaps we should market acoustical treatment with sensors and colored LEDs that vary with the amount of sound energy being absorbed or diffused so they can see it “work”.) Worse, acoustics may not even be a consideration when aesthetics are the primary concern. Remember this after the last contractor has packed up and left the site: The end users are still there. They’re stuck with whatever has been built whether it serves their purposes or not. If it’s a bad room, the search begins again in a couple of years to upgrade the technology in the room because communication in the room requires effort. While that’s fine for selling equipment, it impacts AV’s reputation as an industry.

Here’s something else to consider:

Meeting room conversationThe one thing that hasn’t changed over time is the human. Humans communicate with other humans using the same interfaces, the same eyes and ears they’ve been using since we were drawing pictures on cave walls.

And while the signal processors have improved, they still can’t fix a bad room.

Numerous references state that the RT60 time for a meeting room or classroom should be under 0.60 seconds in the 500, 1,000 and 2,000 Hz octave bands. Persistent reverberation decreases intelligibility.

ASHRAE’s (American Society of Heating, Refrigeration and Air-Conditioning Engineers) chapter on Sound and Vibration gives maximum allowable background noise levels of NC 30 and RC 30. Excessive background noise levels reduces the acoustic signal-to-noise ratio in the room which decreases intelligibility.

If communication is impeded in the room, the humans have to exert more energy to listen and listener fatigue begins to set it. This isn’t “Zoom Fatigue”. This is the fatigue that sets in trying to communicate with one another in the same room. The extreme to this is being on the far side of an audio conference call with bad audio. It’s too much work to try and understand what’s being said so you start checking email and doing other things. You might as well not even be there as information is no longer being communicated once you’ve tuned out. If you’re in the same room with bad acoustics or excessive noise you just pretend to be listening because doing otherwise is simply impolite. Add in someone whose first language is not your own and the effort required to understand what’s being said increases exponentially.

When was the last time you saw any sound measurement requirements on a Site Survey form? Why is it that two of the most basic metrics used to assess a classroom or meeting room for suitability as a classroom or meeting room are ignored like they don’t exist?

A lot of rooms with only carpet and acoustic ceiling tiles for the drop ceiling will meet the RT60 criteria. For example, a 30 ft. x 20 ft. with a 9 ft. ceiling comes in just under 0.60 even with some glass walls. Raise that ceiling to 10 ft. and you’ve added more reflective surface but the amount of absorptive surface, the ceiling, hasn’t changed and you’re over the limits. Lose those absorptive ceilings tiles with the 9 ft. ceiling and the numbers go to about 2-3 seconds. But I’m sure it’s a pretty room.

microphone podium conference-roomI’ve seen meeting rooms with tall open ceilings including exposed joists and ductwork – all the properties of a mini gymnasium. Another one was an open office concept in an old warehouse made of concrete with a conferencing set up in the middle of the open area. It had all the acoustical properties of a parking garage. I’ve been asked for a mix-minus system in a room that’s less than 1,100 sq. ft. because the acoustics are so bad. It had a very tall “V” shaped ceiling that rises on both ends and comes down to a point about 12 ft. AFF in the center of the room. But it has a skylight.

And while things like ceiling or wall mounted microphones have gotten better and the sound has improved going to the far side, these same devices and processors can’t fix these rooms.

What about noting other acoustical room defects such as concave walls and domed ceilings?

Have you asked AI to show you a modern meeting room? If you’re an audio or acoustics person, you’ll cringe at most of these images but that’s what clients are seeing and now expecting from the look of a meeting room. AI needs to take some courses in acoustics.

If you’re trying to meet sustainability objectives for LEED or the WELL Building Standard, you’ll see some of the same acoustic criteria I noted above for limits on RT60 times and maximum background noise. These folks get it – it’s about the quality of the environment being designed for human comfort.

Someone asked me recently what I use on site. “My eyes.” If the room looks pretty, you’re probably in trouble. All of that glass and marble is not your friend acoustically, nor it is the user’s friend. That’s not to say that I don’t back up what I’m seeing without measurements because I do measure, but if you’ve been around a while, you know what to expect before you ever open your kit.

That’s also not to say that every meeting room or classroom should be devoid of any personality or artistry but it needs to consider room materials, room shape and room size as primary considerations for the room it be effective as intended.

Designing for Good Sound

In the end, we all know we need to sell, design, specify, install, configure, test, commission, and support AV systems to make a living. However, I think we’re well overdue in informing building owners, architects and other construction disciplines in the criteria required for a functional meeting or classroom space.

First, make it comfortable for the humans to communicate with each other in the room. They probably won’t understand or know why they like the room but they will and they’ll prefer it over other underperforming rooms. Afterwards, apply the technology so they can communicate with other humans outside of that room.

If you need assistance or have questions about a client’s project you’re looking at, reach out to us here at Exertis Almo. We’re happy to share what we’ve learned over the years to help make it a complete system that includes the room.

If you enjoyed this blog, check out Tom’s “Choose Quality AV” blog for more insights.

Tom Kehr

About the Author

Tom Kehr

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer

In-House System Designer and Trainer

Supported Applications: System Design

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