Behind the Panel: Unlocking the Power of the Venture VideoBAR

For this edition of Behind the Panel, I am breaking away from my normal fare, because I am genuinely excited about the launch of this product. It seems like everyone is making an “all-in-one” conferencing solution. In the innovative world of Pro AV, the Vaddio Venture® VideoBAR stands out as a game-changer for meetings, presentations, and collaboration. Whether you are new to this space or just seeking a high-quality video solution, understanding the Venture VideoBAR can significantly enhance your meetings and presentations. As I mentioned, there are a lot of players in this space, and the folks at Vaddio really took their time in developing this piece so it would stand out in a crowded market. Enough chatter, time to get into this thing!

What is the Big Deal with the Vaddio Venture® VideoBAR?

Vaddio Venture VideoBARSo, why all the buzz about the Vaddio Venture VideoBar? Picture this: you’ve got an important meeting, and you need everyone to be seen and heard perfectly, whether they are in the room or joining remotely. The Venture VideoBAR is designed to handle just that with style and ease.

One of the standout features is its high-definition video capability. We’re talking 4K Ultra HD, which means your video feed will be super clear and sharp, even if you are in a space with tricky lighting. No more squinting at fuzzy screens or struggling to hear people talk – this video bar ensures everyone looks and sounds great.

What Sets It Apart from the Rest?

You might be wondering what makes the Vaddio Venture VideoBAR different from other all-in-one video bars out there. Well, it’s all about the minute details that make a significant difference.

First off, it has a wide-angle lens that captures a generous 120-degree field of view. This means it’s perfect for larger rooms or meetings with a lot of participants. You will not need to worry about someone being cut out of the frame – everyone can be seen clearly, no matter where they are sitting.

Venture VideoBAR and TableMICAnother cool feature is the intelligent auto-framing. This smart tech automatically adjusts the camera to focus on whoever is speaking or the whole group, depending on what is happening. It’s like having a personal cameraman who never misses a beat. This means less fiddling with controls and more focus on the conversation.

And don’t forget, like all Vaddio cameras, you can download the free Vaddio Deployment Tool desktop application, you an easily deploy and manage hundreds of Vaddio devices!

Setting Up? Piece of Cake.

One of the best things about the Vaddio Venture VideoBAR is how easy it is to set up and use. It connects via USB, so you don’t need to worry about complicated wiring or additional drivers. Just plug it in, and you are good to go. It is designed to be user-friendly, which means you can get up and running without needing a tech wizard on hand. Need a mic for people farther back in the room? No problem, just add an optional TableMIC to the solution, connected by a single category cable. Need more? You can daisy chain up to three of them! Double bonus: It is Barco ClickShare compatible right out of the box!

Where Can You Use It?

The versatility of the Venture VideoBAR makes it a great fit for a variety of settings. Here is where it can really shine:

  • Corporate Offices: Whether you are hosting a team meeting, a client presentation, or a company-wide briefing, the Venture Video Bar has you covered. Its high-quality video and audio make virtual meetings feel more like in-person interactions, enhancing collaboration and communication.
  • Venture VideoBAR and TableMIC in 3 roomsClassrooms and Training Rooms: Teachers and trainers will appreciate the clear visuals and sound, making it easier to engage students or trainees. It is a great tool for hybrid learning environments where you need to connect with people both in the room and online.
  • Healthcare Settings: For telemedicine or virtual consultations, the Venture VideoBAR ensures that medical professionals and patients can see and hear each other clearly. This can improve the quality of remote healthcare services and make consultations more effective.
  • Public Sector and Government: If you participate in public meetings or community outreach, this video bar can help facilitate clear and professional communications. It’s an excellent tool for ensuring that everyone involved in the meeting or event can participate fully.

In a Nutshell

If you are diving into the Pro AV space and looking for a top-notch all-in-one video solution, the Vaddio Venture VideoBAR is worth checking out. With its crisp 4K video, wide-angle lens, smart auto-framing, and super easy setup, it is designed to make your meetings and presentations smoother and more effective. Plus, its versatility means it can fit right into various environments, from corporate offices to classrooms and beyond. So, if you are ready to take your AV game to the next level, the Venture VideoBAR might just be your new best friend. Here’s the kicker: It does all this with a MSRP UNDER $1000!! That’s right, a 4K, all-in-one solution that is in your customer’s hands for less than a grand! Find out more! Happy conferencing!

Coming Soon! The Venture® VideoBAR Series (SKU: 999-50909-000) Venture® TableMIC Series (SKU: 999-85909-000). Shipping September 2024. Contact your Exertis Almo representative now to place an order.

Patrick Booth, BDM

About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AVChief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Behind the Panel: Effective Communication is the Key

In the dynamic world of Professional Audio-Visual (Pro AV), where technology meets creativity, one fundamental aspect reigns supreme: communication. Whether you are a newcomer or a seasoned player, understanding the pivotal role of communication and honing your communication skills can elevate your success in this industry to new heights. At its core, effective communication serves as the cornerstone of collaboration. In a world where cross-functional teams, diverse stakeholders, and global partnerships are the norm, the ability to convey ideas, share information, and align objectives is paramount.

Let’s delve into why effective communication is so important in the Pro AV landscape.

building business relationshipsBuilding Strong Relationships

At the heart of any successful business lie robust relationships. Effective communication forms the bedrock upon which these relationships are built. Whether it is with customers, team members, or vendors, clear and open communication fosters trust and mutual understanding. I once had a boss who used to tell me I was communicating in the wrong fashion, because I would email my vendors, as opposed to picking up the phone and having a conversation. In my mind, I was communicating, but he had a point, because often with email or text, you can lose or gain meaning as people reading can take inflection where there was none, and it is a little less personal. Now, I was still able to get my message across, but to his point, when you have an actual conversation, it is easier to really get your message across. If you are truly trying to establish a relationship and rapport with someone, then you need to have a conversation. Pro tip: Everything starts with a conversation!

Example: Imagine you are working on a large-scale installation project. Clear communication channels between your team and the client ensure that expectations are aligned, potential issues have been addressed proactively, and the project progresses smoothly. Regular updates and transparent discussions build a rapport of reliability and professionalism, laying the groundwork for future collaborations. On the flipside, what happens when there is a break in communication, and someone is left in the dark? You get people that feel they are not taken care of, not paid attention to, and that can damage your relationship beyond repair. Even if you don’t have the full answer, just reaching out to let someone know you are working on a solution can go extremely far. Try and put yourself in their situation and empathize, you would want to know someone is addressing your concern.

Improving Workflow

In the fast-paced world of Pro AV, seamless workflow is paramount. Effective communication streamlines processes, minimizes errors, and maximizes efficiency.

Example: In a bustling warehouse, effective communication between inventory managers and procurement teams ensures that stock levels are monitored effectively. Timely updates on inventory status, equipment availability, and delivery schedules facilitate smooth operations, preventing delays and optimizing resource utilization. This is why it is so vital for all your forms of communication to be working in the world of distribution. Real-time information is constantly needed, so if there is “a break in the chain,” there are alternative routes for the information to flow.

proactive customer serviceEnhancing Customer Service

No matter what industry you are in, exceptional customer service is non-negotiable. Clear and empathetic communication can turn a standard transaction into a memorable experience, fostering loyalty and repeat business.

Example: Picture a scenario where a customer encounters technical difficulties with their order. Prompt and courteous communication from your support team not only resolves the issue swiftly, but also leaves the customer feeling valued and supported. Their positive experience becomes a testament to your commitment to customer satisfaction, enhancing your brand reputation and driving future referrals. If you keep this in mind, you will have earned a customer for life. It is not easy to do, and like any other skill, communication needs to be practiced every day. Fast response time is everything to customers, vendors, coworkers, the list goes on. Somebody once suggested that in the business world, treat everyone like they are your customer, be responsive, attentive, and respectful, and this can alleviate many ill feelings that could arise from the dreaded “Lack of Communication.”

Delivering Bad News

Sometimes, even if you have done everything right, problems will occur in the real world, but it is how effectively you communicate that can turn a negative into a positive. We live in a world now that has component shortages, rising freight costs, and turbulent political times. On top of that, with so many people involved in the sales process along the way, human error can also rear its ugly head.  Pro tip: Taking ownership is the key.

Example: A customer with a tight deadline has product(s) that is missing from their order. It turns out that when their order was entered into the system, the quantities were incorrect. You do not have a lot of choices here, but there are some that would do two things that will really never work: Blame and avoid. Blaming someone who may have made the error benefits you in the short term, as the customer is not angry with you, but it is a bad look for your company. Pro Tip: Be honest, take ownership of the situation and stay involved until a resolution is reached. You may end up losing a sale, but most people will have to respect that you communicated with them through the process and kept them as informed as possible.

Tips for Effective Communication in Pro AV

  1. Active Listening: Take the time to listen attentively to your customers’ needs and concerns. Understanding their requirements lays the foundation for tailored solutions and lasting relationships.
  2. Clarity and Simplicity: Avoid technical jargon when communicating with non-technical stakeholders. Clear, concise language ensures that everyone is on the same page and minimizes misunderstandings.
  3. Flexibility: Adapt your communication style to suit the preferences of your audience. Whether it is face-to-face meetings, emails, or phone calls, choose the mode of communication that resonates best with the recipient.
  4. Empathy: Put yourself in your customers’ shoes and approach every interaction with empathy and understanding. Acknowledge their challenges and demonstrate your commitment to finding solutions that meet their needs.
  5. Feedback Loops: Encourage open feedback channels within your team and with your customers. Constructive feedback fosters continuous improvement and strengthens relationships.

Conclusion

In the fast-paced and ever-evolving landscape of technology, effective communication is not just a desirable trait – it is a strategic imperative. By prioritizing clear, empathetic communication with customers, team members, and vendors, you can build strong relationships, optimize workflow, and deliver unparalleled customer service. So, embrace the power of communication and watch as it propels you toward success in this exciting world of Pro AV. Don’t forget – everything starts with a conversation.

If you enjoyed this blog, you should check out my CTS story: “Behind the Panel: Teaching an Old Dog New Tricks, or How I Learned to Study Again!
Patrick Booth, BDM

About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AVChief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Behind the Panel: Accessories in the Digital Signage Market

I am excited for this edition of Behind the Panel, as we are going to dive into digital signage. But what does that mean to us? Let’s look at what digital signage is:

Digital signage is a dynamic form of communication that utilizes digital displays to convey information, advertisements, or messages to viewers. Initially emerging as a modern alternative to traditional static signage, digital signage has evolved to become a versatile tool used across various industries such as retail, hospitality, transportation, and healthcare. With the ability to deliver real-time content updates, targeted messaging, and interactive experiences, digital signage has transformed the way businesses engage with their audience. Today, the digital signage industry continues to grow rapidly, driven by advancements in technology, such as high-definition displays, Direct View LED, cloud-based content management systems, and data analytics. This growth reflects the increasing demand for personalized and engaging communication strategies in both physical and digital spaces. Digital signage has truly become all encompassing. Everyone knows that you need a display of some kind for digital signage to work, and today, we are going to look at some of the more basic “nuts and bolts” that are needed to make your solution work. Luckily, for us, here at Exertis Almo, we have partnered with Legrand, who make these essential products that really do lay the groundwork for great digital signage experiences.

1. Mounting Solutions:

When it comes to digital signage, a sturdy and reliable mounting solution is crucial for ensuring the display is securely fixed in place. There are a range of mounting solutions that provide flexibility and ease of installation. Looking at our partners from Chief, whether it’s wall mounts, ceiling mounts, or floor stands, Chief’s products are designed to accommodate various display sizes and installation environments, making it easier to set up digital signage in diverse locations. They also are industry-leading in creating innovations that make installation much easier for integrators. Less time spent on the installation means more profit for the integrator. As I talked about when we discussed mounts way back in Volume 1, cheaper solutions are not always cheaper in the long run.

2. Cables/Cable Management:

C2GMaking sure that you have quality cables for your installation should be of extreme importance. Cables2Go has a wide range of cables, many of which are covered by a lifetime warranty and each cable is tested along the line. Can you buy a less expensive cable? Probably, but think down the road how much time is wasted deploying techs to a job for a faulty cable. Effective cable management is often overlooked by less experienced installers, but it’s essential for maintaining a clean and professional installation. Legrand’s cable management solutions from Chief and Middle Atlantic help organize and conceal cables, ensuring a neat and polished look for the digital signage setup. With options for both in-wall and on-wall cable management, Legrand products simplify the routing of cables, reducing clutter and minimizing the risk of damage to cables during installation. They even offer over floor and under carpet cable management through Wiremold.

3. Power and Connectivity:

Reliable power distribution and connectivity are fundamental to the seamless operation of digital signage. Middle Atlantic and Cables2Go‘s power and connectivity solutions offer the necessary infrastructure to support the display and its peripherals. From power outlets to data connectivity panels, CHIEF Tempo Wall System bundleLegrand products are designed to provide easy access to power and connectivity, simplifying the setup process and ensuring a robust electrical infrastructure for the digital signage system. Middle Atlantic has a full line of Power Strips, PDUs, and UPS battery backups that can work for almost any project size or budget. How about the ability to monitor power going to your signage display from anywhere in the world? With Middle Atlantic’s NEXSYS line, you can do that and so much more.

What if I told you Legrand makes an amazing solution for digital signage that includes mounting, cable management, and power all in one product. You should check out the Tempo Flat Panel Wall Mount System. It includes a wall mount, and the ability to install 2-6 small devices using the integrated Lever Lock storage panels. You can even have it shipped with a Middle Atlantic 7-outlet power strip!

4. Thermal Management:

Maintaining optimal operating temperatures is essential for the longevity and performance of digital signage displays. Whether you are using a kiosk solution from Chief or have your valuable equipment in a Middle Atlantic rack, Legrand’s thermal management solutions help dissipate heat efficiently, preventing overheating and ensuring the reliability of the display in various environmental conditions. By utilizing thermal management products, installers can enhance the longevity of the digital signage hardware and minimize the risk of performance issues due to excessive heat buildup.

5. Network Integration:

Luxul SwitcherIn most digital signage installations, integration with the local network is essential for delivering your message from your signage player to the display (unless, of course, your display has a built-in signage player, but we are not going down that wormhole today). Luxul switches are a popular choice in digital signage solutions due to their reliability, performance, and scalability. These switches are known for their robust design, specific to the AV industry, which ensures seamless operation in demanding environments where digital signage is deployed. With features like Quality of Service (QoS) support and VLAN capabilities, Luxul switches help prioritize traffic and ensure smooth delivery of content, resulting in a high-quality viewing experience for audiences. Their compatibility with various network setups and easy integration with other components make Luxul switches a preferred networking solution for powering and managing digital signage systems effectively.

That will about do it for this edition. Remember, when planning a digital signage installation, it is essential to consider the broader ecosystem of accessories beyond the display itself. Legrand’s range of mounting solutions, cable management products, power and connectivity solutions, thermal management products, and network solutions offer valuable support for installers, making the process smoother and the end result of higher quality. With Legrand’s commitment to innovation and reliability, installers can confidently tackle digital signage installations, knowing that they have the support of industry-leading accessories designed to simplify their work and enhance the overall quality of the installation.

See you next time, Behind the Panel!

Patrick Booth, BDM

About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AVChief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Behind the Panel: Rack ’em Up!

As the Pro AV industry continues to evolve, it is crucial for professionals, especially those new to the field, to understand the significance of selecting quality rack products for their AV rooms. A well-designed and organized rack system not only improves the overall performance of the AV setup but also enhances ease of installation and promotes efficient organization. When I first came into the industry, I was a little overwhelmed by racks, and really did not take the time to understand them. Hopefully, this will take a little of the mystery out of them. In this blog, we are going to do a shallow dive into the world of racks. Hang onto your hats, it’s going to be a wild ride. (Not really, I just always wanted to say that.)

MiddleAtlantic Forward rack buildRack systems play a crucial role in the Pro AV space, providing a structured and organized framework for housing audio visual equipment. These systems are essential for ensuring proper installation, organization, and maintenance of AV gear. When selecting rack products, there are several key factors to consider optimizing performance and efficiency. Investing in high-quality rack products is essential to maintain the integrity of your audio-visual equipment. With their sturdy construction and robust materials, these racks can withstand the rigors of daily use, safeguarding your valuable AV gear and reducing the risk of equipment failures or damage. The idea here is to organize and protect your AV equipment, which is worth thousands of dollars, so don’t always look for the least expensive option.

First things first: The rack’s rail width, horizontal and vertical spacing of holes, and other measurements are standardized, so no matter which brand you choose, they will always be 19 inches wide. When we talk about racks, they are measured in something called a “RU.” What is an RU, quite simply it stands for “rack unit” which is equal to 1.75 inches. Racks are often recommended or designed based on the number of RU that you need to fit your equipment. The rack unit standard is essential to the data center and IT infrastructure industries. Data center managers can invest in racks and cabinets with the assurance that any manufacturer’s rack-mountable equipment will be measured by the same standardized height metric, RU. Additionally, the equipment’s mounting holes will always align with the holes in the server rack.

There are three basic types of racks available:

  1. Open Frame Racks: Just as they say, an open frame with mounting rails, but no sides or doors.
  2. Rack Enclosures: These have removable front and rear doors. These are typically used for heavier equipment, hotter equipment, and overall higher wattages. The front and rear doors are typically ventilated to allow proper air flow from front to back.
  3. Wall-Mount Racks: These are used when space is a concern, often coming in smaller form factors when a full floor rack is not needed.

One important consideration is cable management. A well-designed rack system provides ample space and options for managing cables effectively. Look for features such as cable management bars, cable trays, or built-in cable channels that allow you to route and secure cables neatly. This not only improves the aesthetics of your rack, but also minimizes the risk of signal interference and simplifies troubleshooting and maintenance tasks. Maintaining a neat and organized AV room is crucial for quick troubleshooting, system maintenance, and overall efficiency. Think for a moment about if something goes wrong and a tech needs to get in and quickly troubleshoot. If your cables are going in every direction and things are not organized correctly, the tech will have to spend valuable time just getting to the proper connections. Invest in the time up front, it will make things much easier when things go down – and they always do!

RackAnother critical aspect is ventilation. Adequate airflow is essential to prevent equipment overheating, which can lead to performance issues and even equipment failure. Look for rack products with proper ventilation options such as vented rack shelves, perforated doors, or integrated cooling fans. These features facilitate the movement of cool air and help dissipate heat generated by the AV equipment, ensuring optimal performance, and prolonging the lifespan of your gear. Would you like to be stuck in a room with loads of running electrical equipment and no air flow to cool it down? This sounds like the worst sauna in the world. Now, imagine what poorly ventilated racks can do to your valuable AV equipment. Not a pretty thought!

Proper load distribution is also essential when loading a rack. Pay attention to weight limits specified by the rack manufacturer and distribute the weight evenly across the rack. Start by placing heavier equipment at the bottom of the rack and proceed upwards with lighter components. This helps maintain stability and prevents the rack from toppling over. Additionally, consider using rack shelves, panels, and drawers to organize and support equipment securely. I cannot stress enough how important it is to plan your rack layout beforehand. If you go in with a plan, then things will come together and work much more efficiently than just throwing pieces of equipment in randomly. Like the old saying goes, “Failing to prepare is preparing to fail.”

Additionally, consider the rack’s flexibility and expandability. Look for adjustable rack rails that can accommodate various equipment sizes and allow for easy installation and reconfiguration. This feature ensures compatibility with current and future AV equipment needs, allowing for scalability and adaptability as technology evolves. Do your research upfront. Know which products can be expanded to ensure they are “future-proof.” Do not fall for a gimmicky sale or closeout promotion. You want your equipment safe and organized in a manner that will withstand changes in your AV needs!

Don’t forget the power! When designing your rack layout, you need to remember you will need power for all your equipment. There are several options, but when building your rack, a reliable power source with quality surge protection is a must have. There are several assorted styles available. These can be mounted horizontally or vertically inside the rack, whichever fits best into your design.

Lastly, consider the overall build quality and durability of the rack products. Look for racks made from sturdy materials like steel or aluminum that can withstand the weight of equipment and provide long-lasting reliability. Robust construction not only ensures the safety of your AV gear but also reduces the risk of equipment damage during installation or transportation. Fortunately for us, our partners at Legrand offer a whole suite of rack products through their Middle Atlantic line. Middle Atlantic products are engineered with user-friendly features that simplify the installation process. These racks often come with pre-installed shelves, cable management accessories, and adjustable rack rails, allowing for easy customization to accommodate various equipment sizes. Clear labeling and intuitive designs make it straightforward to install and connect devices, saving time and effort during setup. Middle Atlantic racks excel in providing efficient organization solutions. With options such as integrated power distribution units (PDUs), cable trays, and rack shelves, these racks help you keep cables, power supplies, and accessories meticulously organized and easily accessible. This not only enhances the aesthetics of your AV room, but also simplifies maintenance tasks and reduces downtime. Some of their innovations are so simple but effective, like their Forward solutions. Simple little clips that integrate onto the backplates to provide efficient storage and cable management solutions. Check out the Forward family of solutions here.

Selecting quality rack products for your audio-visual room is a decision that directly impacts the performance, reliability, and organization of your AV setup. Middle Atlantic’s range of rack solutions offers numerous benefits, including exceptional quality, extended product life, ease of installation, and efficient organization. By investing in Middle Atlantic products, you can streamline your workflow, ensure reliable equipment operation, and enhance the overall audio-visual experience. Embrace the advantages of quality rack products and take your pro audio-visual endeavors to the next level.

Patrick Booth, BDM

About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AVChief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Behind the Panel: Essentials – What they mean to us

In this episode of Behind the Panel, Exertis Almo’s Patrick Booth, CTS, DSCE (BDM II – Technical Specialist) and John Riley (Sr VP of Sales East) have an enlightening discussion about the evolution of the Essentials such as cables, mounts, switches, projection screens, and other peripheral AV gear.

 

Did you find this video helpful? Connect with us and #TeamExertisAlmo over on LinkedIn.

Find more episodes on the Exertis Almo YouTube Channel.

Patrick Booth, BDM

Patrick Booth | CTS, DSCE

BDM II – Technical Specialist

Supported Manufacturers: Legrand AV (SW, W, NW) – Chief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

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