Did you say BYOM?
Understanding Customer Needs in the Pro AV Industry
The Pro AV industry is a diverse landscape, catering to a wide range of clients, from corporate enterprises to educational institutions, healthcare facilities, entertainment venues, and more. To deliver solutions that meet and exceed expectations, it is vital to understand the unique requirements of each client. This understanding ensures that the AV solutions align with the client’s goals, budget, and the end-user experience they aim to create.
One of the primary benefits of comprehending customer needs is the ability to customize AV solutions. This customization ensures that clients receive technology that is tailored to their specific requirements, whether it’s enhancing communication, collaboration, or providing a memorable entertainment experience. Understanding customer needs also allows efficient integration of AV solutions with existing infrastructure, which is crucial for minimizing disruptions and cost overruns.
The Role of BYOM Devices in Commercial AV Solutions
Bring Your Own Meeting (BYOM) devices have become increasingly relevant in the Pro AV industry. These devices enable users to connect their own devices, such as laptops and smartphones, to AV systems for presentations, video conferences, and other collaborative tasks. BYOM solutions provide many benefits, some of which are:
- Flexibility: BYOM devices offer users the flexibility to work with familiar tools and platforms, making the collaboration process smoother and more efficient.
- Cost-Efficiency: BYOM solutions reduce the need for specialized equipment and training, ultimately saving costs for businesses and institutions.
- Enhanced Collaboration: BYOM provides a collaborative environment, allowing participants to seamlessly share content, which is especially important in today’s hybrid and remote work environments.
- Future-Proofing: BYOM devices can adapt to changing technologies and standards, ensuring that AV solutions remain relevant in the long term.
Barco ClickShare as the Optimal Solution 
In the competitive world of Pro AV, Barco ClickShare emerges as the best option for BYOM solutions. ClickShare offers a seamless and intuitive BYOM experience, which aligns perfectly with understanding the various needs of customers in the Pro AV industry. Its features include wireless screen sharing, compatibility with a wide range of devices, and user-friendly interfaces. The XMS Cloud platform is free of charge and allows for many advanced features that make ClickShare far more advanced than it has ever been before and separates the range of devices from other collaboration devices on the market, yet it’s not being utilized nearly as much as it could be. For more information on this, reach out to us at Exertis Almo and we’d love to assist.
Barco ClickShare’s commitment to customer-centric design, ease of integration, and scalability makes it a top choice for businesses, educational institutions, and other entities seeking cutting-edge AV solutions. By prioritizing customer needs and incorporating BYOM devices like Barco ClickShare, the Pro AV industry can continue to deliver experiences that attract and inspire, driving its growth and innovation in the years to come.
First, we’ll begin with understanding the difference between communication and effective communication. Communication can easily be described or broken down as the 
Being that I am now 42 years old and have worked in Telecom and AV for the better part of 2 decades, I have 12+ trips to Las Vegas completed and feel like I know what to expect each time I fly into Harry Reid International Airport. First, it was the annual DIRECTV Revolution Conference, then it was Channel Partners, followed by InfoComm in alternating years. As I have explained to my wife (who has never been), I feel like the mystique of Las Vegas wears off after the first or second trip out there. However, when I was approached back in 2019 with the chance to attend my first ever JBL Fest, I felt the type of excitement as if I had never been there and was eager to experience a new list of firsts. Unfortunately, a family health scare cancelled my trip that year and 2 years-worth of a Pandemic further delayed my first JBL Fest until 2022. Having enjoyed last year as much as I did, I still felt a certain sense of the “exciting unknown” when I was invited to attend again this year. Along with our Exertis Almo Incentive Winners – Josh Taylor, Kyle Smith, Randy Robinovitch, and Ray Farler, I headed out to Las Vegas and made sure to document JBL Fest 2023 for all of you!
Landing Las Vegas, you are almost immediately greeted by hosts holding “JBL Fest” signage at the baggage claim area and are ushered to a waiting shuttle (aka a rather swanky party bus) which took us to the Park MGM where we would be staying for the next 2 days. Surprise #1 on this trip was while I was checking in and I lift my head to notice Kevin Humphrey, Harman Distribution Manager (and close friend), standing next to me. I have always said that I am only as successful as those around me, so to be able to share this experience with someone deserving like Kevin made the event that much more rewarding. We then walked to the Hospitality Suite where I received a welcome packet and the “infamous” JBL Fest Swag Bag. This year, the bag contained several JBL branded items such as water bottles and hand sanitizer, but the highlight was the customized pair of JBL Tour Pro 2 earbuds. If you are not familiar with these, they are JBL’s newest noise cancelling earbuds which were featured in WIRED’s Best of CES 2023. Spatial Audio, wireless charging, and a first of its kind touch display on the charging case make these anything but your typical earbuds. I had to open and pair them with my phone the second I got to my room! Once we got to the complimentary lunch, I was able to meet with our team as well as with Frank Joseph and Whitney Bosch from the Harman marketing team as we game-planned the day and discussed all that was happening.
Next stop was a VIP-access tour of Allegiant Stadium which is where the Las Vegas Raiders play their home games. Seeing as how I just recently took my daughter on a tour of Citizens Bank Park as well as Lincoln Financial Field, this was right up my alley! Aside from going down to the field level and experiencing this newer facility up close, we received some behind the scenes sneak peaks into the A/V which included their control/IT room which housed an impressive 50+ Crown DCI4x1250N amplifiers and multiple BSS Processors amongst other items. Simply standing next to the rack of amps was eye-opening as you realize how much it takes to truly power that type of operation. While we didn’t get up close to the speakers, we did learn it was the JBL VLA Series of Line Array Speakers which are typically found in stadium-type applications. Following the tour we had a little downtime before meeting up for the evening welcoming reception at the Hotel, which we were greeted by a team photo opportunity and another swag bag complete with a custom JBL Fest Masterclass Bluetooth speaker. This opening event was followed by an even bigger party at the onsite club. Mingling with a diverse group of worldwide influencers and Harman executives is always fun but I was fortunate enough to make my way to the Harman VIP lounge which then led to a once in a lifetime opportunity! Kyle Smith and I were invited into a back room where we met and had a photo opportunity with Lenny Kravitz! To finish things off was a rather surprise appearance from Grammy winning artist Bruno Mars who sang along with some of his biggest hits. Not a bad way to spend a Thursday night!
Waking up on Friday I knew we were in for a long but rewarding day. First off was breakfast which came complete with a Johnny Fly Sunglasses gifting station! You essentially walk up and try on several pairs of high-end sunglasses and then say “ok ill take these”. The wrap them up in a custom JBL case and you are on your way! We then made our way to the Installed Audio Masterclass presented by 
We immediately went to the JBL Stage with VIP access where we all met up for drinks, food, and music. I ventured off while Bebe Rexha was performing and found myself with perfect view of the main stage where an EDM DJ was getting the crowd fired up for the next act. After looking through the street vendors and other areas, I called it a night as I listened to Bebe Rexha perform with special guest Tyler Hubbard (from Florida Georgia Line). The Killers were the headliner of Friday night and through videos I saw from Josh Taylor, it seemed our entire team left the trip on a high note!
Now, suddenly, we are running out of ceiling height to get into that sweet spot of a comfortable viewing angle for our audience. That 110-inch display you just ordered might not allow you to get 48 inches above the finished floor, which means we might have unusable content space when a conference table is in the way or for someone in the back row. An easy fix would be running a 2×1 display wall and using your 55-inch or 65-inch displays to show your desired content. Now, we don’t have the ease or clean aesthetic of one display in your conference room. That is where *shameless plug* something like the Avocor 105-inch 21:9 displays comes into place.
