Easy Audio: A Roadmap to Confident Integration in Hospitality Projects

Easy Audio: A Roadmap to Confident Integration in Hospitality Projects

In the world of hospitality, incorporating audio into projects can often be seen as a daunting task. However, with a structured approach, focused on both the application and guests’ needs and preferences, the process can certainly become an opportunity for success. Rob Voorhees, CTS, CTP, DSCE, CTNS, Dante, BDM II – Technical Specialist at Exertis Almo, has shared with us some valuable insights on how to start incorporating sound into projects with ease. Let go through some of these tips together and turn any uncertainties into endless possibilities.

1. Understanding the Application and Customer’s Needs:
You can begin the audio integration journey by gaining a basic understanding of the application and the specific requirements of your customer. This involves asking targeted questions, much like you would for other components of a project. For example, inquire about the need for microphones, amplification for live bands or pianos, and sound systems. This initial step helps demystify the process and eliminates the “scary unknown.”

2. Creating a Roadmap:
To simplify the integration process you can create a roadmap that starts with the customer’s display or source. Consider how the content will be heard, which most likely requires speakers. These speakers require amplification, potentially involving a DSP (Digital Signal Processor) or mixer for sound control and tuning. Following this roadmap systematically guides you through the integration steps, instilling confidence in both you and your customer to provide a comfortable guest experience.

3. Selling Comfort and Confidence:
Recognize that many integrators may not be entirely comfortable with audio topics. Therefore, focus on selling comfort and confidence throughout the integration process. By breaking down the project into manageable steps and clearly defining each component, your not only simplifying the task at hand, but also assuring that your customers are fully informed and set up for success.

4. Knowing Your Resources:
One key to removing the unknown and building confidence is being aware of your available resources. Numerous vendors and sites, such as Harman Pro Training, offer online support made specifically to enhance your audio knowledge. Additionally, you can utilize any available design tools provided by audio vendors. For example, JBL’s Distribute System Design can assist in determining speaker quantity and required wattage for amplifiers based on specific dimensions. Need to know your sound reinforcement system will be free from feedback? Check out the Exertis Almo PAG-NAG calculator.

5. Utilizing Exertis Almo Support with Manufacturer Relationships:
For support beyond training and design tools, our BDM team acts as a direct connection to our manufacturer partners. From technical support and system design to product training and demo programs, our BDMs are here to assist you and to connect you with our manufacturers for additional help with designing a system or creating the ultimate Bill of Materials (BOM). If certain questions make you uncomfortable or if uncertainty arises, remember that Exertis Almo and our manufacturers are there to assist you and your customer. If you leverage your available resources correctly, then a successful audio integration is certainly achievable!

In conclusion, incorporating sound into hospitality projects doesn’t have to be a complex and intimidating process. With a structured approach, a clear roadmap, and a utilization of vendor resources, you can confidently navigate the world of audio integration, delivering exceptional results for both you and your customers!

Did you find this blog helpful?
Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

Hospitality Trends for 2024: What to Expect in Travel

Hospitality Trends for 2024

The new year is fast approaching, and with a new year comes new trends!

The hospitality industry is constantly evolving, so staying ahead of the trends is crucial for both hospitality professionals and travelers alike. As we look towards 2024, let’s dive into the anticipated changes and developments that will shape the future of travel.

Personalized Experiences
Hospitality professionals can expect to see a shift towards personalized experiences. With advancements in technology, hotels and other accommodations will be able to gather more data on their guests’ preferences and tailor their experiences accordingly. We could see this manifesting through personalized room amenities, custom travel itineraries, or even customized dining experiences.

Sustainability will also continue to be a major trend in the hospitality travel industry. Travelers are becoming increasingly conscious of their environmental impact, and hotels are responding by implementing eco-friendly practices such as energy-efficient systems, waste reduction initiatives, and utilizing locally-sourced products.

Artificial Intelligence (AI)
Another trend that is likely to gain traction is experiential travel. Travels are seeking unique and immersive experiences that go beyond simply visiting popular tourist destinations. This means that travelers are wanting to immerse themselves in the culture’s of the places that they choose to visit. This could look like “traveling off the beaten path” via volunteer opportunities, cultural wellness retreats, or relying more on travel-influencer marketing vs traditional marketing.

Experience-Focused Travel
Another trend that is likely to gain traction is experiential travel. Travels are seeking unique and immersive experiences that go beyond simply visiting popular tourist destinations. This means that travelers are wanting to immerse themselves in the culture’s of the places that they choose to visit. This could look like “traveling off the beaten path” via volunteer opportunities, cultural wellness retreats, or relying more on travel-influencer marketing vs traditional marketing.

Lastly, the rise of social media and digital platforms will continue to shape how people book their travel arrangements. Online booking platforms and mobile apps will become even more user-friendly and intuitive, allowing travelers to easily search for accommodations, compare prices, read reviews, and make reservations with just a few taps. Travelers will expect to see this information quickly and clearly, and will be more inclined automatically “rule out” a venue if their online appearance seems to be dated or confusing.

Looking ahead to 2024, staying informed about the emerging trends in the hospitality and travel industry is crucial for both professionals in the field and travelers alike. Stay ahead of the curve: brainstorm on how to implement these trends today!

Happy New Year and Happy Travels from the Hospitality experts at Exertis Almo!

Navigating the Holidays: Top Qualities to Look for When Selecting a Hotel

Hotel Room Hacks: Making the Most of Your Stay Away from Home
The holiday season is here! As you gear up for this busy time of the year, it’s crucial to find the right “home away from home.” Choosing the right hotel can make or break your experience, so let’s explore the top qualities that you should be looking for when making this important decision.

Location, Location, Location!
The first rule of hotel selection– consider the location. A close proximity to your desired activities and events can help make your stay easy and stress-free. Save on transport costs after you arrive, skip the holiday traffic, and make the most of your time away when you prioritize location!

Comfort and Amenities
Whether you’re traveling for business, family, or fun, it’s important to remember the value of comfort and amenities. Some universal perks include spacious rooms, free WIFI and parking, and flexible arrival and departure times. It’s also important to prioritize amenities that match the intentions of your trip. Are you looking for relaxation? A hotel that offers perks such as hot tubs, room service, and an on-site spa may be the one for you! Looking to explore the area? A hotel that offers concierge services and discounts to local businesses may be the best fit! It’s beneficial to weigh the pros and cons in order to find the perfect hotel that fit’s your needs.

Safety and Cleanliness
Nobody likes getting sick, especially around the holidays. This is why it’s important to prioritize safety and cleanliness when selecting a hotel. Research the hotel’s hygiene protocols, read up on reviews from recent guests, and call if you have specific questions. This will allow you to make an informed decision, keeping you and your loved ones healthy and safe this holiday season.

Local Cuisine and Dining Options
Holidays are a time for indulgence, and a hotel with exceptional dining options can add an extra layer of enjoyment to your stay. Explore hotels with on-site restaurants that offer a diverse menu, or ones that speak to your personal tastes and preferences. If you’d enjoy exploring the local cuisine, try taking a look at the near-by restaurants that peak your interest. Be sure to take note of their reservation policies, as local businesses may prefer you book ahead during the holidays.

Customer Reviews
Don’t underestimate the power of customer reviews. Platforms like Trip Advisor and Google Reviews can provide valuable insights into the true guest experience of a particular hotel. Pay attention to both negative and positive reviews in order to make an informed decision. Topics like cleanliness, friendliness of staff, ease of check-in/check-out process, and overall presentation are the most important to look for. It’s also important to take into account when the reviews were posted. Depending on how recently the feedback was uploaded, the hotel may have implemented changes in order to improve overall guest experience.

As you gear up for the holidays, keep these qualities and tools in mind to ensure a wonderful experience. A well-chosen hotel becomes more than just a place to stay–it becomes a place where holiday memories are made.

Happy holidays and safe travels from the Hospitality experts at Exertis Almo!

Hotel Room Hacks: Making the Most of Your Stay Away from Home

Hotel Room Hacks: Making the Most of Your Stay Away from Home

It’s time to turn the ordinary into the extraordinary. Traveling means hotels, which can sometimes feel a bit impersonal. Here’s a list of hotel room “hacks” that will transform your temporary abode into a cozy and efficient space, ensuring your stay is nothing short of delightful.  

  • Hotels usually smell fresh and clean, but sometimes a familiar scent from home is what you need after a long day. By bringing a travel-sized essential oil diffuser, you can elevate and personalize your temporary space with comforting scents. Lavender can be particularly soothing after a long day of travel.
Turn Standard into Stylish
  • One way to make a standard hotel room more comfortable is by bringing your favorite blanket, pillow, or night light. It’s a simple way to personalize your space and make it feel more like home. Never underestimate the power of a few cozy touches!
Create a Charging Station
  • Running out of outlets for your devices? Plug a power strip into one outlet and transform it into a charging station for all your gadgets. No more difficult choices between charging your phone or laptop!
DIY Blackout Curtains 
  • If you need complete darkness to sleep, here’s a hack for you. Not all hotels have blackout curtains available for guests, but all you really need is a pant hanger. Use the clips to pinch the curtains together, ensuring no light can peep through the gaps. If you still need it darker in the room, you can always ask for an extra blanket. Just clip it to the curtains for an extra layer of coverage and enjoy your full nights sleep!
Self-Care Spa
    • Turn your hotel bathroom into a make-shift spa by packing a skincare mask, your favorite bath bomb or shower steamer, and anything else that makes you feel fully relaxed! Dim the lights, run a warm bath, and let the stress melt away. After, you can utilize the complimentary robes (or bring your own!), grab some fuzzy socks, and treat yourself to a well-deserved night in.
    Be Resourceful
    • Hotel rooms often have limited living space, so be sure make the most of it. Use the ironing board as an extra desk, nightstand, or elevated luggage rack. Pull the desk chair over to the window for a cozy reading nook with a view. You may have to pack lightly while traveling, but you don’t need to worry! Use complimentary items to DIY the items you didn’t pack. For example, you can use the provided paper cups to create a toothbrush holder; simply flip the cup, stick your toothbrush through the bottom, and you’re all set! There are endless possibilities in utilizing your hotel room’s space, so think outside the box and have fun with it.
    Your hotel room is more than just a place to rest your head, so make it work for you! With these simple hacks, you can transform any hotel room into a home away from home. Happy travels!

    Maximizing Off-Season Travel: Essential Tips for Hospitality Professionals

    off season travel - hospitality industry

    When you work in the hospitality industry, you may feel like every season is a “busy season.” From the summer rush of tourists to the winter rush of the holidays, there’s always a reason for people to travel. But what about the off-season? Many hotels, resorts, and other hospitality venues experience a decline in business during certain times of the year. Instead of seeing this as a negative, hospitality professionals can turn this time into an opportunity to optimize and prepare for the next peak-season. In this blog post, we’ll explore some valuable tips to help you make the most of your off-season. 

    Maintenance Matters:

    • The off-season is an ideal time to tackle any maintenance projects that might be challenging to accomplish during peak times. You can ensure that all appliances and equipment are in top-notch condition by conducting thorough inspections, repairs, and replacements as needed. This proactive approach will help prevent unexpected issues when the crowds return, and save you stress in the long run.
    Renovation and Redesign:
    • If your property is in need of an update, consider scheduling renovations or redesigning during the off-season. This not only enhances the guest experience but allows you to showcase a fresh look when the next wave of travelers arrive. Exertis Almo can be your trusted partner for sourcing high-quality appliances and furniture to give your property a modern, appealing makeover.
    Training and Skill Development:
    • Invest in your staff during the off-season by offering training and skill-development programs. Equip your team with the latest industry knowledge, customer service techniques, and technological advancements to ensure they provide exceptional service when the property gets busy again.
    Marketing Strategy:
    • Use the off-season to refine and plan your marketing strategy. Analyze past campaigns, gather guest feedback, and identify opportunities for improvement. Consider developing special promotions or packages that would persuade travelers to book during slower periods. Collaborate with Exertis Almo to explore innovative ways to showcase your property’s amenities through professional audio-visual equipment.
    Diversify Services:
    • Explore the possibility of diversifying your services during the off-season. For example, if you run a beachfront resort, consider offering winter sports packages or hosting corporate events. By expanding your offerings, you can tap into new markets and generate revenue year-round.
    Networking and Partnerships:
    • Connect with local businesses and form partnerships that can benefit both parties. Collaborations with nearby restaurants, tour operators, or other event venues can lead to cross-promotion opportunities, providing added value to your guests and your own venue.
    Review and Optimize Operations:
    • Take a deep dive into your property’s operations. Are there any inefficiencies that need to be addressed? Can you streamline processes to enhance guest satisfaction? Use this time to review and optimize all aspects of your business, from check-in procedures to housekeeping protocols.
    Environmental Initiatives:
    • Consider implementing eco-friendly initiatives during the off-season. Installing energy-efficient appliances, reducing waste, and adopting sustainable practices not only benefit the environment but also appeal to eco-conscious travelers, giving your property a competitive edge.
    Enhance Online Presence:
    • Invest in your online presence by updating your website, refreshing your social media profiles, and actively engaging with past and potential guests on review platforms. A strong online presence can attract more bookings when travel demand picks up again.
    Financial Planning:
    • Finally, use the off-season to review your past financial performance. Plan for the year ahead by budgeting, forecasting, and securing financing (if necessary). This can help ensure your property is financially prepared for the upcoming season.

    Don’t hibernate this off-season — plan, update, and incorporate! It’s your opportunity to lay the foundation for a successful peak season. By focusing on maintenance, renovation, training, marketing, and strategic planning, you can emerge stronger and more prepared to meet the demands of travelers. And when it comes to sourcing appliances, electronics, furniture, and housewares, we provide top-quality products that enhance your property’s appeal. Invest in your off-season and watch your hospitality venue thrive year-round! 

    Hotel Maze? Help your guests navigate the space with kiosks, wayfinding, and more

    Hotel Maze - hospitality Blog Feature

    When it comes to creating a memorable guest experience at your hotel, smooth navigation is key.  If guests can effortlessly find their way around your facilities, it makes their stay easier and more enjoyable.  To achieve this, many hotels are turning to modern technology like digital kiosks and advanced wayfinding systems. In this blog post, we’ll explore how you can leverage these tools to improve guest satisfaction.


    1. Interactive Kiosks
      • Hotels are embracing interactive kiosks as a central part of their guest-experience strategy. These kiosks, often strategically placed in the lobby or common areas, serve as a digital concierge. They provide a wealth of information at guests’ fingertips and ensure that help is never hard to find.
    2. User-Friendly Interface
      • An intuitive and user-friendly interface is crucial. Clear icons and straightforward instructions make navigating the kiosk a breeze, even for those who are not so “tech-savvy”.
    3. Digital Maps at Your Fingertips
      • One of the standout features of these kiosks is their integration with digital maps. Guests can easily view maps of the entire hotel, including all floors and facilities.
    4. Search Functionality
      • Make it easy for guests to search for specific destinations within your hotel. Whether they’re looking for a particular room, restaurant, or amenity, a kiosk can quickly provide the information they need, when they need it.
    5. Customized Directions
      • Guests love personalized experiences. Provide step-by-step directions from their current location to their desired destination within the hotel. Visual and text instructions are a must to ensure guest satisfaction.
    6. Multilingual Support
      • In today’s globalized world, multilingual support is essential. Ensure that guests from different parts of the world can use your wayfinding system comfortably and effectively.
    7. Real-Time Updates
      • Keep the information on the kiosks up to date. This includes room availability, event schedules, and any changes in facility status. When plans change, guests can turn to the digital kiosks to answer any question and clear up any confusion.
    8. Emergency Information
      • Safety is paramount. Include emergency exit routes and contact information for hotel staff in case of emergencies.
    Peerless-AV kiosks for hotel wayfinding signage

    Incorporating kiosks and advanced wayfinding into your hotel’s infrastructure is a smart investment. It not only enhances the guest experience but also sets your establishment apart as a tech-savvy and guest-centric destination. The result? Satisfied guests who are more likely to return and recommend your hotel to others.

    Don’t let your guests get lost in the maze, invest in digital kiosks and advanced wayfinding.

    Did you find this blog helpful?
    Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

    Ashley Parent, BDM
    About the Author

    Ashley Parrent

    LG Hospitality BDM

    Exertis Almo – Hospitality

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