Life Is Beautiful… When You Attend JBL Fest!

Being that I am now 42 years old and have worked in Telecom and AV for the better part of 2 decades, I have 12+ trips to Las Vegas completed and feel like I know what to expect each time I fly into Harry Reid International Airport. First, it was the annual DIRECTV Revolution Conference, then it was Channel Partners, followed by InfoComm in alternating years. As I have explained to my wife (who has never been), I feel like the mystique of Las Vegas wears off after the first or second trip out there. However, when I was approached back in 2019 with the chance to attend my first ever JBL Fest, I felt the type of excitement as if I had never been there and was eager to experience a new list of firsts. Unfortunately, a family health scare cancelled my trip that year and 2 years-worth of a Pandemic further delayed my first JBL Fest until 2022. Having enjoyed last year as much as I did, I still felt a certain sense of the “exciting unknown” when I was invited to attend again this year. Along with our Exertis Almo Incentive Winners – Josh Taylor, Kyle Smith, Randy Robinovitch, and Ray Farler, I headed out to Las Vegas and made sure to document JBL Fest 2023 for all of you!

Landing Las Vegas, you are almost immediately greeted by hosts holding “JBL Fest” signage at the baggage claim area and are ushered to a waiting shuttle (aka a rather swanky party bus) which took us to the Park MGM where we would be staying for the next 2 days. Surprise #1 on this trip was while I was checking in and I lift my head to notice Kevin Humphrey, Harman Distribution Manager (and close friend), standing next to me. I have always said that I am only as successful as those around me, so to be able to share this experience with someone deserving like Kevin made the event that much more rewarding. We then walked to the Hospitality Suite where I received a welcome packet and the “infamous” JBL Fest Swag Bag. This year, the bag contained several JBL branded items such as water bottles and hand sanitizer, but the highlight was the customized pair of JBL Tour Pro 2 earbuds. If you are not familiar with these, they are JBL’s newest noise cancelling earbuds which were featured in WIRED’s Best of CES 2023. Spatial Audio, wireless charging, and a first of its kind touch display on the charging case make these anything but your typical earbuds. I had to open and pair them with my phone the second I got to my room! Once we got to the complimentary lunch, I was able to meet with our team as well as with Frank Joseph and Whitney Bosch from the Harman marketing team as we game-planned the day and discussed all that was happening.

Next stop was a VIP-access tour of Allegiant Stadium which is where the Las Vegas Raiders play their home games. Seeing as how I just recently took my daughter on a tour of Citizens Bank Park as well as Lincoln Financial Field, this was right up my alley! Aside from going down to the field level and experiencing this newer facility up close, we received some behind the scenes sneak peaks into the A/V which included their control/IT room which housed an impressive 50+ Crown DCI4x1250N amplifiers and multiple BSS Processors amongst other items. Simply standing next to the rack of amps was eye-opening as you realize how much it takes to truly power that type of operation. While we didn’t get up close to the speakers, we did learn it was the JBL VLA Series of Line Array Speakers which are typically found in stadium-type applications. Following the tour we had a little downtime before meeting up for the evening welcoming reception at the Hotel, which we were greeted by a team photo opportunity and another swag bag complete with a custom JBL Fest Masterclass Bluetooth speaker. This opening event was followed by an even bigger party at the onsite club. Mingling with a diverse group of worldwide influencers and Harman executives is always fun but I was fortunate enough to make my way to the Harman VIP lounge which then led to a once in a lifetime opportunity! Kyle Smith and I were invited into a back room where we met and had a photo opportunity with Lenny Kravitz! To finish things off was a rather surprise appearance from Grammy winning artist Bruno Mars who sang along with some of his biggest hits. Not a bad way to spend a Thursday night!

Waking up on Friday I knew we were in for a long but rewarding day. First off was breakfast which came complete with a Johnny Fly Sunglasses gifting station! You essentially walk up and try on several pairs of high-end sunglasses and then say “ok ill take these”. The wrap them up in a custom JBL case and you are on your way! We then made our way to the Installed Audio Masterclass presented by Saben Shawhan, Director of Partner Business Development for Harman. If you have never attended one of Saben’s classes, it is a MUST ATTEND. The passion he has for audio comes through loud and clear and he also plays a very eclectic mix of music to demonstrate all the features of JBL’s product categories. During the Masterclass we learned about the CBT Series column arrays, the portable PA category, the SRX900 Series, the VTX Series line arrays, the new outdoor landscape speakers, the performance software they have for the line arrays, and the new SLP slim surface mount series. This was a lot of products to be in one space they their team demo’ d all of it! While I had to fight my urge to belt out the chorus of “Hello” by Adele, I was really excited for Rage Against the Machine being played on the VTX arrays and subs. As I mention to our team multiple times, “you really felt it in your chest!”

After the Masterclass was complete, we all headed nearby to Flyover Las Vegas. Dubbed the “ultimate flying ride” this attraction straps you into your seat in front of a fully immersible screen that makes you feel as though you are flying through the sky of amazing landscapes. Now, for those of us who might have some issues with motion sickness, such as yours truly, you are urged to make an “X” symbol with your arms and the very nice ushers will take you off the ride. There is no shame in my game, and I was very happy to have my feet back on the ground asap! After some much-needed rest time back in our rooms, the shuttles took us to the Life is Beautiful festival which was being held on Freemont in downtown Vegas. I personally have never been to this area in the past, however I was amazed that they closed down and fenced in the entire area to set up 4 concert stages along with vendors and other private access locations. We immediately went to the JBL Stage with VIP access where we all met up for drinks, food, and music. I ventured off while Bebe Rexha was performing and found myself with perfect view of the main stage where an EDM DJ was getting the crowd fired up for the next act. After looking through the street vendors and other areas, I called it a night as I listened to Bebe Rexha perform with special guest Tyler Hubbard (from Florida Georgia Line). The Killers were the headliner of Friday night and through videos I saw from Josh Taylor, it seemed our entire team left the trip on a high note!

To close things out, it was really a phenomenal experience and somehow the Harman/JBL team took an already great event and then amplified it even more (pun intended!). I can’t emphasize enough how important it is to experience this time with a vendor like JBL but to also receive all access looks at their product lines and be up close and personal to the a lot of the very people who designed it. There is no better place to be and if you ever get a chance to attend JBL Fest in the future, I promise you will leave with a much better understanding of their vast product lines as well as the perfect applications for each. Job well done to all involved in the planning of this “must attend” event!

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

BDM II – Technical Specialist

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

Hydrate Yourself with a Thirst for Knowledge

Seeking out the Proper Certifications and Learning Opportunities

CTS, CTP, DSCE, CTNS, Dante3. That is what you will find next to my name in my email signature and LinkedIn profile. To the non-Pro AV crowd, those letters probably don’t mean much, but to me they each signify a moment in my career where I set out to further my education and better position myself for the future. CTP (Certified Telecom Professional) was the first certification I attempted/passed during my first week of employment with Almo Corporation. DSCE (Digital Signage Certified Expert) was my first foray into Pro AV as I wanted to become more familiar with the lingo used and technologies we spoke about. CTS (Certified Technology Specialist) was the crown jewel in my eyes. It was a goal that I set for myself specifically so I could achieve longevity in my role and better support my company and customers. I needed to learn more to be the “expert” in other words. CTNS (Certified Telecommunications Networking Specialist) was something that I sought out to help differentiate Almo from the competition. Lastly, Dante 3. This certification came in 3 levels and challenged me more than I anticipated. Having worked with AVoIP and Dante-enabled audio products I saw this as a chance to “future proof” myself against newer emerging technologies and gave me a great base for which to learn. The reason I listed these out is to illustrate how each one meant something different to me at a certain time in my career. This does not include the countless others I have received whether it be Harman’s Core Curriculum, Comcast’s Hospitality Certification, or even Microsoft Teams Rooms Sales Certification which all are valuable in their own right. We have certainly all heard the saying “Always be Closing”, well I adopted “Always Be Learning”. Sure, it might sound cliched on its own, but allow me to share how’s, why’s and where’s of this cliche and the benefits it provides.

The How’s: How Do you Continue Your Learning?

There is no magic answer to this question. In my opinion, you either have a thirst for knowledge or you do not. Even if you do not, that is completely fine. Everyone is at a different level or stage of their career and that will dictate a lot. Do you have the time to spend on learning or researching? Do you have the financial stability to pay for some of the new certifications? Do you feel that a new course or learning track would even benefit you at this time? All of these are viable questions so by all means if you answer “no” to any of these, don’t feel bad. One particular reason why I have become a proponent for the “A.B.L.” mantra is because I work for a company who encourages and leads by example. Almo Corporation/Exertis Almo place a value on their employees’ development/training and to me that is infectious. Any time I decide to seek out a certain opportunity, the first thing I do is vocalize that to my management. I find that this helps hold me accountable and is also a tangible goal we can discuss in future interactions. Another way to continue my development is simply asking questions. There have been countless times where I find myself on calls and am not understanding what is being discussed so quite simply, I speak up and ask. Afterwards I will then use my trusty friend- Google and will continue my learning until my comfort level is achieved. It is a small step like this that has helped me more than others.

The Why’s: Why Should You Seek Out Learning Opportunities and Certifications?

I get this question more than you would believe. “Why Do you Have So Many Certifications?” or “Why Bother Taking all those Courses?” Again, it is quite simple. As I laid out in the very beginning, all the certifications that I have achieved thus far each hold a certain value to me in one way or the other. What I will never do is take an exam or spend the time on a learning track just for the sake of completing it. I am very methodical in what I take and when I take it. I have a specific interest in the subject matter and if I didn’t, I wouldn’t even start the course. When I set out a goal to achieve a new learning opportunity, I must set out the reasoning why. Why do I want my CTS? Why do I think this will help me or my employer? Once I’m able to candidly answer those questions with viable answers I proceed to registering etc. and getting started. When you work in an industry such as Pro AV, or any other industry that involves technology, the trends are always changing. Something bigger, faster, and better is always around the corner and if you were to stop and say “well I have my cts, so I’m now done learning” you will eventually find yourself left behind.

The Where’s: Where Should You Look for These Opportunities?

Literally EVERYWHERE! The places to look for educational opportunities will all depend on the topic or goals you set forth. For example, when looking for a certification involved in Telecom, I would head to Google and type “most popular certifications in telecom”. It is here that I uncovered the CTNS, found reviews from past students, and also uncovered similar courses that I could use to expand on the CTNS itself. Outside of search engines, I find that some of the most valuable courses are within our industry. For example, everyone might be most familiar with CTS, CTS-I, and CTS-D offered by AVIXA. However, looking beyond those you will find entire online trainings and “universities” that are offered by the different manufacturers. My absolute favorite is Harman Pro Training and I have previously credited this site for helping me achieve my CTS in the past. I find that these courses are most beneficial because while some do center in on specific Harman products and technologies, they also feature their Core Curriculum which is perfect for anyone trying to learn the basics and build momentum on future learning. Another method is one of my newer “go-to’s” which is Linkedin Learning. Linkedin offers a tremendous opportunity for furthering education, and they allow you to tell them and select what you want to learn. Would you believe I recently achieved a certification for “Writing an Effective Blog?” That exists! I would challenge everyone to check out Linkedin Learning and find your own tract to help!

The Benefits

The benefits of A.B.L. come in different ways. First, the most obvious, is you are developing new skill-sets and broadening your own education. Second, there are financial benefits. For example, by completing a certification such as Dante from Audinate, you are now able to speak more knowledgeably on the technology, the equipment needed, and how to best help the customers. This in term could lead to growth in sales and growth in revenue. Thirdly, to position yourself as the expert. The reason why so many in Pro AV add “CTS” to their email signature is to highlight that you are up to speed on the latest technologies and trends and are the “expert” that can answer their questions and concerns. I take pride in that and while I certainly don’t know everything, I am taking the steps to always get closer! audio experts teamLastly, I think with any line of work, you run the risk of it getting stale. Doing the same thing every day and never trying to change things up. I like to always be learning because quite frankly, it excites me to have an extra tool in the tool belt. Finding new ways to differentiate myself and my employer while also increasing the product knowledge for which I can confidently speak in future calls and meetings. Confidence is king after all!

In closing, I hope that shed some light on what those letters/certifications mean to me and why I hope it will prompt you to achieve your own. Set out some new goals and challenge yourself to achieve 1 new certification this year. They don’t need to be the most time consuming or the most costly to provide value. As long as you can identify something tangible or intangible that you got from it, then I feel as though it served its purpose! I am always eager to lend a hand, so if anyone would ever like further tips or ideas on how to prepare for education, etc., you can always find me on LinkedIn or contact me here.

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

How AV and Services Have Transformed the Typical Hotel Stay

Blog Harman outdoors hospitality feature Image 2023

Admittedly, I don’t remember much when it comes to traveling as a child. As a family of 6, we absolutely enjoyed family vacations, but I get the feeling we would cut costs on the hotels/motels in exchange for a better experience OUTSIDE of the room. I do remember the cruise to the Bahamas we took when I was a little older, but even that was a tiny room, with tiny TV and we couldn’t wait to leave the room and explore everything else. Why am I taking you on this trip down memory lane? Because when I travel now, it is vastly different. Nowadays I will judge a hotel partially by the technology they provide almost as much as I judge them on their customer service and cleanliness. It is a damper on the trip when I finally get to my room and the TV is anything less than 40” and the signal is out on most channels. So why is it that as a child technology was a non-factor whereas today it’s a necessity? Simple. The hospitality industry has pushed to a new way of thinking and that is to recreate the home experience in many ways. As I have admitted in past writings, I have a love/hate relationship with traveling. I love attending events and spending time with coworkers and partners whereas I hate being away from my family and the comforts of home. What if I arrived in my hotel room and it felt as close to home as possible? What if there were a big TV in a spacious room, a soundbar providing improved audio, a wireless charging station for the latest wireless devices, and substantial Wi-Fi where I could conduct a Teams call as needed and so much more? This isn’t the late 1980’s anymore and the hospitality market is rapidly adapting to the needs of its guests. What are some of those needs? Let us explore further!

To dive into the topic of Hospitality Technology even further, I like to approach as if I was outside and walking into the hotel. What is greeting us the second we step out of our Uber through the moment we reach our rooms, and everything we experience during our stay?

Let’s break this down into the following sections:

Exterior – The outside of a hotel can be a very wide spectrum between the small hotel near the airport and the large casino resort on the Vegas Strip. There are small alterations that can be made to any property to induce that welcoming “at home” feeling that most of us would gladly accept while on the road. Do you step foot into the parking lot and have the urge to sprint to the door because its dark and kind of “sketchy” or are you greeted JBL landscape speakerby outdoor signage educating you on local events, exterior Wash lighting that illuminates the hotels brand and pleasant background music from the camouflaged landscape speakers in the garden. Those 3 factors could set the tone for the rest of the stay, because in my eyes if someone is meticulous regarding the exterior details they will normally be just as meticulous with the interior. The same lighting, video, and audio should follow you all around the property to the pool area as well and with the many types of outdoor speakers that exist with varying IP ratings, there truly is something for every need.

Lobby/Bar & Restaurant – Once you make it into the lobby, you may immediately spot more signage in the form of a way finder or information board. Back around 2013, I remember staying at a Courtyard in Richmond, VA. hotel lobby digital signageWhile waiting in the lobby for the rest of the team I noticed a display that was showing local flight schedules for the nearby airport, news updates, and local sports scores. If memory serves me correct, this was my first experience with hotel digital signage, and it clearly left enough of an impression on me that I still remember it a decade later. That display caused me to stay in the lobby longer and kept me informed in the moment. It provided the “home” experience similar to waking up and watching the news or checking my internet and that is what the guests want. Outside of the signage, you surely will find audio or video near the bar/restaurant area. Perhaps you see the typical pendant speaker or low-profile ceiling speaker for announcements and background music as well. All very common regardless of the property you chose. Out of guest view could be the service closest where you find the A/V rack with multiple amplifiers and DSP’s along with networked A/V hardware such as encoders, decoders and switches. Normally kept out of view, but oh so important to the functionality of that given property.

Guest Room – OK, you’ve made it to the promise land! Behold your home away from home – THE GUESTROOM! One aspect that we have yet to touch on is in my opinion the most important. THE WI-FI! Whether you are traveling with young children or attending a week-long trade show, if the property has insufficient bandwidth, you will find yourself in a troubling position. I cannot tell you how many times I have needed hotel Wi-Fi to finish a project, edit a presentation, or even Skype with my kids in their younger days. There absolutely is nothing more painful than to not be connected. Maybe I am not alone in that sentiment though. In a recent poll by TripAdvisor, 89% of travelers ranked free Wi-Fi as the top amenity they search for. In another survey by SmartBrief, 40% of guests travel with 3 or more devices and 25% more network traffic is expected from each of those devices. So, if you are a hotel reading this, how do you even know if your property has the speed it needs? You need to first identify what a guest needs. Streaming movies, accessing cloud, download music, teleconferencing, etc. are all essential to those staying there. This is where “recreating the home experience” really takes a hold. Much like my house, I need to know that I will turn on my device and be able to function as I intended it to. A general rule of thumb is that you need between 1-2 Mbps of bandwidth for each guest. That means that for 100 guest rooms, I am going to recommend between 100-200 Mbps download speeds and that is only for guests. That’s not taking into consideration a possible VOIP phone system, networked A/V elevator alarms, security, etc. As it pertains to the guest room, a close 2nd is the free to guest TV content. Cable, Satellite, and streaming are all options but those too can affect the bandwidth so the conversation needs to be all encompassing and include both when discussing in-room technology. My personal favorite is DIRECTV because of their DRE platform which stands for DIRECTV Residential Experience. Just as the name implies, they are recreating the home/residential platform for hotels. As a past user, it is comforting to get into your room and immediately know the channel lineup and where to find things. It is all part of the experience! Last but not least in the guest room is the A/V. TV sizes have gone up over the years and I find myself judging a hotel over the size of the guest room TV. Any display 42-46” or larger is the sweet spot for me, but that could obviously depend on room size/layout and that particular hotel’s brand standard. Another item that is becoming very common is the soundbar. Once thought of as purely consumer, the soundbar is now finding its way in the hospitality world to improve on the audio experience for guests. Some manufacturers are even making specialty soundbars for hotels and cruise ships where the audio is improved, but not loud enough to disturb other guest rooms with booming bass.

hospitality tv

Conference Hall/Conventions/Meeting Rooms – I feel as though I could’ve written an entire piece just on conference halls, meeting rooms, and convention spaces. The technology in these spaces is quite impressive and much like the guest room, could really make or break a guest’s stay at that specific property. The audio portion alone could include ceiling/surface/pendant speakers, column arrays, performance line arrays, amplifiers, DSP’s, mixing console, entertainment lighting, microphones, truss, and more. In the conference rooms you could look at collaboration soundbars and interactive displays not to mention more networked a/v and control systems. Most of the hotels that I have stayed at lately will all have touch panels on the outside of the door to show you which company is occupying that room during what times. It is another item that used to be viewed as a “luxury” but now is becoming a “necessity” in the hospitality space.

In closing, my hope was to encourage you to take a look around the next time you are traveling and perhaps you notice a new piece of A/V that you never knew existed or that the hotel is utilizing technology in a new way to help recreate the home experience for their guests. Whether it is the hotel Wi-Fi, the guest room TV, or the audio/video you experience during the late-night customer dinners, the hospitality market is rapidly turning to AV and Connectivity to increase bookings and keep guests coming back. That is the name of the game after all!

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

Bringing Harman-ies Outdoors

As I began putting thoughts down and mapping out my latest piece, it seemed quite obvious and fitting what I should be writing about.  It is the week after Easter, my kids are home from school on spring break, and it just so happens to be the nicest weather we have seen in NJ since September, with temps in the upper 80’s!  Oh, how I missed working with my office windows open!  With all of that in mind, I think back to a topic I recently wrote which discussed “Anywhere Audio”, as I had coined it.  In that piece, I discussed the varying types of portable and powered loudspeakers that seemed to blossom coming out of the pandemic as more people and activities were now outdoors.  So, as I sit here mapping out my latest plan, I thought it was important to expand on that.  The topic of outdoor audio is a lot more “wide encompassing” that even I thought and given that, I made the decision to “phone a friend” to discuss the topic even more.  Allow me to introduce you all to Dave Tewksbury, Product and Applications Sales Support at Harman Pro Solutions.  “Tewks”, as he is widely known around the industry, is not only a phenomenal resource and incredible friend to everyone who knows him, but he is also an accomplished singer and longtime audio enthusiast.  Simply put, I learn something new every time we speak!  So, with that, allow me to highlight our recent discussion around Harman and how they approach the Outdoor Audio Category.

To help set the stage for the conversation (pun intended!), Tewks recalled how he first got started in the world of Audio.  I will be the first to admit that I always assumed he was a singer who specifically chose to work at Harman, but his background is far greater than that.  As Tewks fondly recalled, he caught the “JBL Bug” as a young kid in Cincinnati.  His sister, who was a performer at the time, had taken him to their local music shop called Buddy Rogers.  The salesperson there had mentioned that JBL was one of the best they could get so that is where the discussion started.  Given that this was long before the times of powered loudspeakers, they would also need an amplifier to which the salesperson said “if you are using JBL, you MUST use Crown.  Those go hand in hand!”.  That is how it all started.  Since that day/interaction, Tewks has used nothing but JBL/Crown for all his audio needs which predates his employment at Harman.  That would come later down the road after first working at an integrator who also happened to be a major Crown/JBL partner as well as a local rep that turned out to be a rep for Harman.  The draw to these brands, outside of the name recognition, is that Tewks can emphasize these products have never steered him wrong.  As an avid musician, he has never blown a speaker, replace a driver or other components, and as a musician funds can be limited at times, this history of quality is something he will firmly standby.

As we steered the discussion into the outdoor category, Tewks was generous enough to peel back the curtain just enough to highlight Harman’s philosophies on quality and the thought process that goes into creating speakers that not only sound great but can withstand the harshest of elements outdoors.  When I think of what JBL does in the way of outdoor audio, it is quite impressive and expansive.  We could also spend a lot of time discussing the IP ratings of speakers and why they matter.  A speaker’s IP rating is generally 2 numbers that follow IP and each of those 2 numbers means something.  The first number is what they call intrusion protection such as dust, debris etc.  The second number is the moisture protection.  Simply put, on a scale of 1-6, the higher the number the better the protection would be.  So, if a loudspeaker was IP66, theoretically it would be totally protected against dust/debris and protected against strong jets of water such as on a cruise ship deck.

Because of these factors, I broke this category up into segments to help guide us:

JBL control 28-1Category 1: The Hybrid Indoor/Outdoor Speaker. A good example of this would be the Control 28-1.  This is a surface mount speaker with 8” driver and as the name implies, can be used both indoors and outdoors.  When using outdoors, I highly recommend using under a roof/awning and making sure it is not exposed to harsher elements such as salt water or freezing temps.  This speaker comes with an IP44 rating which means it offers average protection against water being splashed or objects like nails, etc that are unable to penetrate the grille.

JBL awc-129 bkCategory 2: All Weather. A good example of this would be the AWC129.  As the name implies AW=All Weather.  Highly weather resistant and perfect for outdoor applications such as sports stadiums or outdoor bars/cabins.  The AWC line comes with an IP56 rating, which means it is protected against small dust particles and strong jets of water and can be used in direct exposure.

eon one compact Category 3: Powered and Portable. This category houses some of JBL’s best selling speakers such as the Eon One Compact, PRX One, Eon 700 series and the brand new PRX900 Series.  While I do not recommend leaving these out in harsh environments or even getting splashed with water, they are regularly used for outdoor events, outdoor dining, fitness classes and more.  They also have optional transport cases and rugged cabinets to help prolong their lifespan.

Category 4: Performance Audio. This group may or may not be as obvious to everyone, but next time you are at an outdoor concert this summer, look on the stage and up in the rafters and you will see what I mean.  Whether it is the ever-popular VTX A Series or the newer SRX900 Series which happens to also be powered, JBL excels in this space.  VTX for example, carries an IP rating of IP55 and come with rugged enclosures with a Duraflex finish to make sure they last and perform well throughout a tour.  The SRX900, as mentioned previously is a newer, powered solution for performance use-cases.  This series comes with a similar IP54 rating, which places it right up in the ranks with the VTX and has a 16-guage perforated steel grille for added durability.  Needless to say, both models were meant for the outdoors!

Category 5: Landscape. One of JBL’s best-selling series is their Control 80 Series of landscape speakers.  These “mushroom” style speakers are green in color, so they help blend in with gardens or other landscapes as needed.  Highly weather resistant that also offer a 360-degree coverage for audio! This series comes with an ip-56 rating, so you know you will be getting long-term use of these.  JBL has recently expanded this category to include in-ground subwoofers and the new ground-stake speakers.  Combined with the Control 80 Series, they have an entire solution for landscape needs which are perfect for residential, hospitality, bar/restaurant and so many more!  Tewks highlighted how he uses 4 of the Control 85’s in his own backyard and says, “you don’t need to have ears on your kneecaps for these to sound good”.  Meaning, they perfected the ability to get highs, mids, and lows up to your listening levels through a down firing speaker.  It’s really incredible!

As we discussed through these, Tewks emphasized how Harman listens to their customers.  A void in this category for many years were speakers that could be used in dessert climates such as Arizona, so with that, Harman rolled out a green and a brown colorway in their ground stakes so more customers could utilize.  Another point of emphasis was how they always strive to be ahead of the trends/needs of their customers.  I referenced the recent surge we saw in outdoor audio needs from 2020 to now, and Tewks reminded me that it takes 4, 5, or even 6 years to fully develop a new product so with that in mind it was clear that Harman placed an emphasis on this category well before the need even was present.

While I could talk about speakers with Tewks for hours on end, I think our discussion painted a good picture of where this idea of “outdoor audio” is headed.  While I chose to mainly emphasize speakers here, let us not forget what else could be needed.  If not using a powered loudspeaker we certainly need amplifiers, mixers, and the obvious microphone to go along with it.  However, I come from the belief that none of those will matter if you don’t have the proper speakers.  You have 4 main components to any audio system as I just highlighted and if one is sub-par or incorrect for the desired use and atmosphere, the whole system will fail.

Next time you are involved in any project requiring outdoor audio, I caution to do your homework and ask the right questions to determine what is needed.  Hopefully you understand IP ratings a little bit more now and can decipher which type of outdoor speaker could be used for a given project.  JBL and Harman is certainly a great place to start!

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

Using Social Media to Grow Your Brand

 

Way back in 1999, while working in consumer electronics retail, I caught the competition bug with my coworkers. It started out innocently enough – making sure I was always on time for my shift, stayed slightly later to help unload a truck, made sure my sales were always at the top, etc. I became addicted to wanting to be better, and part of that addiction was understanding that even at the age of 18, I was creating “my brand.” To me, my brand was wanting to be the most professional, helpful, accountable, and dependable employee they had. Throughout the past 24 years, my brand has not changed much. I still have a desire to be the best and put full effort into what I am doing. However, I have adapted to the times and find myself on social media more than most. Yes, I will admit that when used in a certain manner, social media can be toxic. It is the reason I worry more about my kids and what they are exposed to every day. As we get further into the social media realm, the term “influencer” can creep further and further into the negative spectrum where nobody will want to be called one. On the flipside of that argument, when used properly, I think social media is one of the single most useful tools that we as professionals can utilize. Let me explain why that is as I give you my Top 5 Best Practices for LinkedIn and social media as a whole.

Practice #1: Keep your information current and complete

One of the easiest ways in which I use LinkedIn is to view it as a resume. I want my most current information to be shared, including work history, profile picture, contact information, and references, such as recommendations and contributions from past work. Sure, this helps in the event you are looking for work, but I utilize this to attract prospective new connections who might have a need that I can help support. I have a firm belief that connecting with someone on LinkedIn is all about a mutual and beneficial partnership between the two. What can you do for me, and what can I do for you? It is because of this that I think it is necessary to not mislead. Having a current photo of yourself along with a current background tends to help guide the new partnership because both parties know who they are communicating with. I can promise you, having experienced an acquisition in the past year alone, it is because of LinkedIn that I was able to identify new team members and start building those new relationships!

Practice #2: Consistency is Key

Social media of any form is very similar to how I teach my daughters how to do something. Back when we got a new basketball hoop for the front of our house, it was painful to see both of them struggle and get discouraged. In those moments, you channel your inner Kobe Bryant and you just keep doing it. Shot after shot after shot, even when it ricochets off the rim and you have to sprint down the street to get the ball! Social media is no different. If you post content once and then wait 6 months to post again, you are starting from scratch. You might as well not have posted that initial piece because I can promise you, your network has already forgotten. This was a particular lesson I have learned recently. While attending JBL Fest in September 2022, I was encouraged to chronicle my days and give my connections a close-up glance to what I was experiencing at the event. I then repeated the same practice a month later while attending the CI Total Tech Summit in Orlando. Even after having done this for two events, I did not realize the impact until I had multiple people mention to me, saying, “I loved following you along during those trips.” Consistency is key to building your brand, no matter what it might be. The more new content you post, the better – although, I suggest that you schedule it. Posting content 10 times a day, every day, might not be as beneficial as posting 1-2 times per week each week. It is all about what you are sharing and who you are trying to reach.

Practice #3: Have fun with it

Another quick story for you – it was mid-year 2020 and we all know what was happening. The phones were not ringing as much since there were many uncertainties in the world. I was left sitting at my desk one morning and I leaned back in my chair and thought, “What can I do today to pivot?” What I meant by this is, what can I do to change from the norm during these uncertainties to try to help my brand as a Business Development Manager. Looking around my home office, I saw different pieces of Pro AV equipment that I had collected over the years, and it dawned on me – “I’ll make a product video for LinkedIn.” I will be the first to tell you, the first take I did was atrocious. I was awkward, stumbling over my words and felt too scripted. By take #97, I was still not enjoying it at all and thought it was a mistake to even attempt this. It was at this moment that I thought of my daughter Samantha and how at a young age she wanted to be a YouTube star. She would record herself just for fun and say, “Hey everyone, its Samantha,” in a perky and friendly manner. So, to try something new, I ripped up the script I had and pressed record. “Hey everyone, it’s Rob Voorhees here, and happy Friday.” Being my genuine self and just letting loose was the ingredient I was missing. The audience knows when you are not being authentic, TRUST ME! If you are a non-technical person, like myself, do not post content that is overly technical and spouting off specs about a certain product. Talk to the audience as you would your family and friends and be genuine and have fun. It will reflect in the views you receive!

Practice #4: Get out of your comfort zone

The Comfort Zone Model is something I preach daily. The old saying goes, “If it doesn’t scare you, you are not dreaming big enough.” I believe that wholeheartedly. I am not saying Social media is scary, but I am saying that I appreciate how it might be uncomfortable for many people. I never truly utilized LinkedIn specifically until 2017. I looked at my network of connections, which was in the low hundreds, and it dawned on me that I essentially had no network. I had nobody to turn to with business needs or support and especially as I got older, I wanted to know that I had this army of connections behind me. Think about these two scenarios:

  1. You are job searching. Would you rather send your CURRENT LinkedIn profile to 20,000 connections looking for a new job, or send it to 120, most of which are coworkers at your current job?
  2. Your company has a new product hitting the market. Would you rather send the product sizzle reel to 20,000 industry executives or 100 friends/family members who do not work in your line of business?

That is why I use LinkedIn the way I do. Videos, podcasts, blogs, etc. are all part of getting out of my comfort zone and reach more people. The further out of your comfort zone that you get, the easier and more fun this all becomes!

Practice #5: Remember your brand

Let us not forget what we are even discussing here. YOUR BRAND and how to build it. As a Business Development Manager for Exertis Almo, I view my brand as Exertis Almo and the professional AV product lines I am tasked with managing. Because of this, you will always recognize my shared content by the Exertis Almo polo shirt I am wearing or the topics I am discussing. Staying “on brand” is part of the practice that many people lose sight of. It is great that you are going outside your comfort zone and doing your first video podcast, but oops, you forgot to wear a company shirt or bring a demo product with you to show off. How will the audience remember who you are and what you were promoting? It may seem trivial and even a little vain, but how you look can be almost as important as what you are talking about. Your appearance speaks volumes for your brand in my opinion. Even if we look at Facebook as another type of social media. I am a member of my township’s Facebook group. We share events, emergencies etc. to the community. I cannot tell you how often we will have people trying to promote their new businesses on the page and their profile picture is something obscene. You are promoting your brand, to a new community, is THAT really how you want to get your name out there? Next time you go to share content, little tendencies like sitting up straight, ironing your clothes etc. is what could push you over the top to reach the audience you desire.

My goal with writing this was to encourage at least one new reader to jump into social media. Being an influencer does not mean you are sitting in a restaurant snapping 1,000 pictures of your dinner plate. 🥗 To me, it means you are providing thought-provoking content to help educate others. That is what this is all about: helping others! LinkedIn helps me every time I get a profile view, thumbs up on content I share, or new connection. All of those can lead to a new sale or new client for my brand and it is that excitement that keeps me coming back to its daily. In closing, I challenge each of you to find what social media platform works best for you and HAVE FUN!

Enjoy this blog?
Let Rob know over on LinkedIn …and/or connect with #ExertisAlmo on our LinkedIn company page.

Robert Voorhees
About the Author

Rob Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

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