How Secure is Your Commercial Audiovisual System?

System BreachIn the modern business world, commercial audiovisual (AV) systems play a vital role in facilitating communication, collaboration, and presentations. These systems have become indispensable for conferences, meetings, live events, and digital signage. However, with the increasing reliance on AV technology, companies must also consider the security of these systems. When your AV systems are connected to your corporate network, they could become an entry point for cyber threats, data breaches, and other security risks. So, how secure is your commercial audiovisual system?

1. The Growing Threat of Cybersecurity in Commercial AV Systems

network security ecosystemIn the past, AV systems were often standalone units, isolated from company networks. However, today’s commercial AV solutions are integrated with cloud platforms, Wi-Fi networks, and centralized control systems, making them more vulnerable to cyberattacks. These systems allow for remote management and the ability to update settings across multiple locations, offering great convenience but also opening the door to potential breaches. If not properly secured, a compromised AV system could result in unauthorized access to sensitive information, disrupted meetings, or even compromised data integrity.

2. Common Security Risks in Commercial Audiovisual Systems

  • Unsecured Network Connections
    Many commercial AV systems are networked for ease of use, allowing centralized control of cameras, microphones, and displays. However, if these systems rely on unsecured or weakly secured networks, hackers can exploit vulnerabilities to intercept data streams or even take control of devices. For instance, a microphone left unsecured could potentially be used to eavesdrop on confidential conversations.
  • Remote Access Vulnerabilities
    Remote access features in commercial AV systems allow IT administrators or operators to control AV devices from different locations. While this can be very beneficial, it can also be a security risk. Without proper access control protocols, hackers could gain unauthorized access to these systems and disrupt meetings, broadcast fake content, or leak confidential information.
  • Outdated Firmware and Software
    Commercial AV systems often run on proprietary software that requires regular updates. Without these updates, vulnerabilities in the system remain unaddressed, leaving them open to exploitation. Failing to update firmware and software patches puts your entire AV infrastructure at risk, making it susceptible to cyber-attacks and performance issues.
  • Insider Threats
    While much focus is placed on external hackers, insider threats are a growing concern in commercial environments. Employees or contractors with access to your AV systems could intentionally or unintentionally cause harm by exploiting system vulnerabilities or sharing access credentials. This can lead to data theft, content manipulation, or system downtime.
  • Physical Security Risks
    In commercial AV environments, physical security can be overlooked. Devices such as cameras, microphones, and control panels may be vulnerable to tampering or theft if they are not properly secured. An attacker gaining physical access to your equipment can compromise your entire AV system, manipulating recordings, sabotaging presentations, or even causing system outages.

Standard Videoconferencing Room

3. Best Practices for Securing Your Commercial Audiovisual System

Security RisksWhile the security risks are real, there are numerous steps that organizations can take to safeguard their commercial AV systems. Implementing the following best practices can significantly reduce the risk of an attack and enhance the overall security posture of your AV setup:

  • Use Strong Encryption and Authentication
    Encryption is one of the most important ways to protect sensitive data. Ensure that all communication between AV devices, including video, audio, and control signals, is encrypted using robust standards such as AES (Advanced Encryption Standard). Implement strong authentication mechanisms, including multi-factor authentication (MFA), to ensure only authorized personnel have access to the system.
  • Regular Software and Firmware Updates
    One of the easiest and most effective ways to secure your AV system is to keep the firmware and software updated. AV manufacturers often release patches to address known vulnerabilities, and installing these updates is crucial for maintaining system security. Schedule regular checks for updates and ensure they are installed promptly to minimize security risks.
  • Network Segmentation and Firewalls
    Network segmentation is a best practice for isolating your AV system from other critical IT systems within your organization. This limits the potential attack surface in the event of a breach. Additionally, using firewalls to restrict external access and configuring Virtual Private Networks (VPNs) for remote management can further safeguard your AV systems against cyber threats.
  • Secure Remote Access
    If your AV systems include remote management features, ensure that these connections are secure. Use Virtual Private Networks (VPNs) or other encrypted communication methods to protect remote access. Ensure that only trusted personnel can access these remote features and regularly review who has access to these systems to minimize the risk of unauthorized control.
  • Conduct Regular Security Audits
    Just as you would with other IT infrastructure, it’s essential to conduct periodic security audits of your commercial AV system. These audits should review system access logs, examine network security configurations, and assess potential vulnerabilities. This will help identify weak points in your system that could be exploited by cybercriminals.
  • Physical Security Measures
    Physical security is just as important as digital security. Ensure that all AV equipment is secured in locked rooms or cabinets. Use tamper-proof locks and place security cameras near critical equipment. Control access to AV equipment to ensure only authorized individuals can make physical adjustments to the system.

4. Emerging Solutions and Technologies for AV Security

aiThe world of commercial AV security is rapidly evolving, with new technologies designed to help businesses stay ahead of emerging threats:

  • AI and Machine Learning: Artificial Intelligence (AI) can be used to monitor network traffic and detect anomalous activity in real time, alerting administrators to potential security breaches before they escalate.
  • Blockchain for Secure Transactions: Blockchain technology is being used in some AV systems to create a secure, transparent ledger of system access and activity logs, making it more difficult for attackers to tamper with or alter records.
  • End-to-End Encryption: More commercial AV systems are adopting end-to-end encryption for video conferencing, ensuring that the entire communication chain, from the camera to the endpoint, is secure.

5. Conclusion

Commercial audiovisual systems are integral to the way businesses operate today, enabling seamless communication, collaboration, and content delivery. However, with their increasing complexity and connectivity, these systems also present significant security challenges. Protecting your AV systems requires a proactive approach that includes securing the network, implementing strong authentication, conducting regular software updates, and securing physical access.

By adhering to best practices and leveraging emerging technologies, businesses can ensure that their AV systems are not only effective but also secure. Protecting your AV infrastructure from cyber threats is not just about preventing disruptions but also safeguarding sensitive data and maintaining the integrity of your company’s communications.

Ensure your commercial AV systems are secure, and invest in robust security measures to protect your business from the growing threat of cyber-attacks. Your systems, data, and reputation depend on it.

Eric Olson
About the Author

Eric Olson​​ | CTS, DSCE

Senior BDM – Technical Lead

Supported Manufacturers: Netgear, LG, Lumens and Atlona

Maximizing Success in Pro AV: The Power of Delivering Complete Solutions

In today’s fast-paced world, where seamless collaboration and impactful presentations are vital, customers in corporate, government, education, healthcare, and other industries are increasingly seeking turnkey solutions for their audio-visual (AV) needs. As a reseller, installer, or integrator, this presents a tremendous opportunity to maximize your business by offering full and complete AV solutions that address every aspect of the end-user’s requirements. So, I challenge you with every opportunity to consider “What else can we offer?”.

From displays, microphones and cameras to switchers, mounts, and cables—every component plays a critical role in delivering a reliable, high-quality AV experience. At the heart of it all, solutions like Barco ClickShare ensure that meeting spaces, collaboration rooms, and presentation environments operate flawlessly, making it easier for users to connect, collaborate, and present without frustration.

Let’s dive into why offering full AV solutions is crucial, how it benefits your clients, and how integrating ClickShare can elevate any meeting space.

  1. End-to-End Reliability

A fully integrated AV solution ensures all components work seamlessly together. Piecemeal solutions often result in compatibility issues, signal degradation, or inefficient setups. By offering a complete AV package, you give your customers peace of mind that their investment will deliver reliable, high-performing results.

  1. Enhanced User Experience

End-users in collaboration or presentation spaces want technology to “just work.” Well thought out solutions eliminate complexities, enabling simple and intuitive operation.

  1. Increased Business Opportunities

By recommending complete AV systems, you not only increase the value of each project but also position yourself as a trusted advisor capable of delivering the best overall solution. This opens doors for cross-selling additional products that your customers may not have considered initially but are essential for achieving their goals.

  1. Cost and Time Savings

When you provide a turnkey solution, you save the customer valuable time and effort in piecing the system together themselves. Instead of sourcing products from multiple vendors, they get a cohesive package designed for their space and needs.

 What Does a Complete AV Solution Look Like?

  1. Professional Displays, Projectors and Cameras

High-quality professional-grade displays, video walls, or projectors form the visual backbone of the space. Customers require clear, bright visuals, especially in larger rooms or high-traffic areas. Cameras are a must have for virtual meetings and vary in quality and features. *Some considerations – Brightness/ambient light, Room size & audience/participant layout, image/screen size and mounting placements/heights, run time, etc.

Barco Clickshare solutions

  1. Audio

Audio quality is just as critical as visuals! Room microphones and professional-grade speakers ensure every voice is heard clearly, whether in a hybrid meeting or live presentation. *Some considerations – architectural acoustics, room size & audience/participant layout, mounting placements, etc.

  1. Essentials

Proper mounting systems, paired with high-quality cables, contribute to clean installations and uninterrupted performance. Faulty connections can disrupt meetings and presentations. *Some considerations – mounting surface, positioning and height, product weight, aesthetics, distance from content source, cable management, etc.

  1. Switchers and Control Systems

AV switchers, signal extenders, and control systems help manage multiple inputs, displays, and sources seamlessly, ensuring flexibility and functionality. *Some considerations – power requirements, acoustics, video resolution, number of inputs/outputs, control interface, etc.

  1. Services

Here’s another thing to consider! Outsourcing work can be a game changer, or a life saver in many situations. Whether shorthanded or in need of additional expertise, we at Exertis Almo can assist. See our full extend of Services offerings.

  1. Wireless Presentation and Collaboration Tools

Integrating Barco ClickShare ties everything together, offering a seamless wireless collaboration experience. ClickShare enables users to present content or run full Bring Your Own Meeting (BYOM) scenarios without requiring cables or adapters. Whether connecting a laptop, tablet, or phone, users can instantly share their screens with the click of a button.

Barco ClickShare is the centerpiece that empowers collaboration and brings together all the AV components in a space. Here’s how ClickShare enhances any full solution:

      1. Wireless Simplicity
      2. BYOM Capabilities
      3. Scalability for Every Space
      4. Enhanced User Experience

In today’s interconnected world, every meeting room, collaboration space, or presentation environment demands a complete and integrated AV solution. These can be very simple or quite complex. By asking all the right questions and offering all of the best solutions accordingly—you provide customers with a reliable, user-friendly experience that meets their goals and budgets. For resellers and integrators, this approach not only drives sales but also solidifies your role as a trusted partner in delivering cutting-edge AV solutions.

So, as you approach your next opportunity, think beyond individual products and focus on delivering complete solutions that empower collaboration, communication, and success.

Partner with Exertis Almo and Barco ClickShare to create exceptional AV experiences.

Want to know more? Check out “Did You Say BYOM?

Nathan Dwelly BDM
About the Author

Nathan Dwelly

BDM – Brand Specialist

Supported Manufacturers: Barco ClickShare

JBL Ceiling Speakers Demystified

Ceiling speakers are an integral part of most commercial AV projects, and whether your project is a corporate boardroom, a classroom, a multi-purpose room, or even a large warehouse, selecting the correct speaker type to fit your application and budget is of critical importance. Fortunately, in today’s market there are plenty of excellent choices, and one of the most recognizable and respected brands, JBL, offers a wide range of ceiling-mounted loudspeakers to fit your needs.

But with nearly 30 different ceiling-mounted speaker models to choose from, selecting the right JBL ceiling speaker for your application can be a daunting task. That’s where this guide comes in – by asking your customer (and yourself) a few simple questions, you will be able to narrow down your options and make the right choice for your project.

Cracking the Code

Let’s start by demystifying some of the meaning behind JBL product codes. Once you understand the nomenclature behind JBL model numbers, you’ll be able to find the product you’re looking for more quickly. Here’s an example:

Understand JBL product codes with this Control 47C/T example

JBL control 47ct ceiling speakersHere we have the Control 47C/T. The first number (in this case 4) denotes which series the product comes from (here the 40 Series, high-performance, full-range speakers). The second number (in this case 7) identifies the approximate size of the low-frequency speaker in the enclosure. This number is typically rounded up to the nearest whole number (in this case, 6.5” rounds up to 7).

The letters after the model numbers signify various characteristics of that particular model. The full list can be found at the bottom of this document, but here are a few of the more common model suffixes:

  • C = Ceiling Speaker
  • CT = Ceiling Speaker with non-bypassable 70V transformer (can only be used in 70V mode)
  • C/T = Ceiling Speaker with bypassable 70V transformer (can be used in low-impedance or 70V mode)
  • LP = Low-profile
  • HC = High Ceiling
  • P = Pendant
  • S = Subwoofer

Asking the Right Questions

Now that we have a basic understanding of JBL nomenclature, let’s dive into making a product selection. In order to select the right JBL ceiling speaker for your project, you should ask three basic questions:

  • What will the speaker system be used for? (What is the application?)
  • What is the budget for the speaker system?
  • Are there any special requirements or limitations I should account for?

Application

“What will the speaker system be used for?” – it seems like a simple question (and it is), but the answer will provide you with the best information to narrow down your product selection. Will the system be used for high-energy foreground music or simple background music? Will the system be used for voice reinforcement in a large classroom or training center, or will the primary application be paging and mass notification?

JBL control 226ct ceiling speakersFor applications where high-quality, full-range music playback is the main goal, the Control 40, Control 200, and Control 300 series should be your first choices. The speakers in these lines are designed and tuned to provide a full-range frequency response at higher volume levels, and to operate much like a standard loudspeaker cabinet, but in a compact ceiling device.

JBL control 24ct micro ceiling speaker pairIf your project requires high-quality voice reproduction, or a combination of voice reproduction and low-to-medium level background music, your first choices should be the extremely popular Control 10 and Control 20 series. The speakers in these series are some of the most popular ceiling speakers on the market for a good reason – they provide excellent voice intelligibility and good music reproduction in a cost-effective and installer-friendly package, and are an excellent choice for a wide variety of commercial applications.

For projects which require only simple paging or voice notification, JBL has you covered with the CSS Commercial and 8100 series. These easy-to-install, no-frills speakers provide excellent voice reproduction and reliability at an entry-level price point.

Budget

Different projects have different budgetary restrictions, and fortunately JBL provides a wide range of speaker options to ensure that you can find the right product for your project’s budget.

For example, lets say that you are outfitting a multi-purpose room with standard acoustical ceiling drop tiles. Your first choice for this application might be the Control 26CT. This is a great choice, but if you need a similar speaker at a lower price point, you could consider the Control 16C/T. The Control 16C/T lacks the Control 26’s SonicGuard overload protection circuit, and the woofer is made from a different material, but the sonic character of both of these speakers are very similar.

JBL 8128 ceiling speakersSimilarly, for a paging application where aesthetics are a consideration, the 8124 is an excellent choice. However, if a modern look is not required, the CSS8004 provides very similar performance at a much lower price point.

JBL css8004 ceiling speakersPlease note that despite the overlap between JBL models between various series, you should not assume that there is always an “apples-to-apples” comparison. For example, some series will have necessary accessories or features included like back cans or tile bridges, while others may not. Always research to make sure you are making the right choice, and contact us if you have questions!

Special Requirements

JBL control 47hc ceiling speakersDoes your project have any special circumstances where a typical ceiling speaker won’t work? Don’t worry – JBL has you covered!

For rooms with especially high ceilings where precise pattern control is needed, the Control 47HC provides a 75-degree beamwidth pattern for increased clarity and intelligibility.

JBL control 47lp ceiling speakersHave a ceiling with limited above-ceiling clearance? Try the Control 47LP low-profile ceiling speaker. It features the same sonic profile and coverage as the Control 47C/T but is only 5.6” deep.

JBL lct 81ct ceiling speakersLooking for a low-profile speaker which is easy to install and fits seamlessly into a standard drop-tile ceiling? Try the LCT 81C/T – it is a full-range speaker designed to drop into a 2’ x 2’ suspended ceiling grid without cutting or trimming.

 Summing It Up

Hopefully this guide was able to provide you with a better understanding of the many, many ceiling speaker options JBL provides. But this is just a start – to view the full lineup of JBL ceiling speaker options, refer to JBL’s Control Contractor Brochure. And – as always – if you have any questions or need product recommendations, reach out to Exertis Almo’s Audio Support Team!

JBL Suffix and Prefix Guide

C Ceiling speaker
CT Ceiling Speaker w/ non-bypassable 70V transformer
C/T Ceiling speaker w/ bypassable 70V transformer
LP Low-Profile
HC High-ceiling
P Pendant
P/T Pendant speaker w/ bypassable 70V transformer
S Subwoofer
C-VA Voice Announcement (special certification for use in voice announcement settings)
LS UL Life Safety
AV AV shielded
W In-Wall Speaker
WT In-wall speaker w/ non-bypassable 70V transformer
MTC Mounting bracket or accessory
WMG WeatherMax Grille
MK Marine-Kit
UB U-Bracket
CM Ceiling-mount adapter arm
NC New-construction Installation Bracket
MR Plaster “mud ring” installation bracket
BB Back box (or backcan)
SG Square Grille
RG Round Grille
TB Tile Bridge
TR Trim Ring

 

Want more audio tips? Check out “Enhance Your AV Projects with Pro Audio Solutions“.
John Rossman - headshot-frame

About the Author

John Rossman | CTS

BDM II – Technical Specialist

Supported Manufacturers: Harman ProfessionalAKG, AMX, BSS, Crown, DBX, JBL, Lexicon, Martin, & Soundcraft

The Future of Security: Opportunities for Resellers Combining AI-Driven AV Systems and Network Protection

The Security Industry is Booming

One of the most exciting developments in recent years is the integration of artificial intelligence (AI) into security systems. AI not only enhances the capabilities of security solutions but also opens up new opportunities for resellers like you to offer cutting-edge products to your clients. Additionally, the integration of network security with AI-powered AV technology is becoming increasingly crucial in providing comprehensive protection.

To illustrate the potential for growth, check out these numbers. The security industry in North America is experiencing significant growth, with the market size projected to reach $167.12 billion by 2028, growing at a compound annual growth rate (CAGR) of 10.3% from 2021 to 2028. In comparison, the AV systems integration market in North is also expanding rapidly, expected to reach $8.5 billion by 2028, with a CAGR of 12.5% from 2021 to 2028.

The projected growth highlights the immense opportunities for resellers and integrators to capitalize on the increasing demand for advanced security solutions. Let’s explore four key AV product categories where AI integration is making a significant impact:

1. Advanced PTZ Cameras for Surveillance

ceiling mounted Lumens VC-TR40N PTZ camera with facial recognition AIAI-powered surveillance cameras, such as PTZ (Pan-Tilt-Zoom) cameras, are revolutionizing the security landscape. These cameras use AI algorithms for advanced features like facial recognition, motion detection, and automated tracking. For instance, the Lumens VC-TR40N PTZ Camera offers AI-powered human face recognitionLumens VC-TR40N PTZ camera is available in white or black and gesture control, making it easier to track subjects during presentations or conferences. By offering these advanced cameras, you can provide your clients with enhanced security and monitoring capabilities, ensuring they stay ahead in the market.

2. Video Walls for 24/7 Monitoring

Monitors and video walls are essential components of any security system, providing real-time visual feedback and monitoring. AI integration in these displays can enhance their functionality by enabling features like intelligent video analytics and automated alerts. For example, AI-driven video walls can analyze video feeds in real-time, identifying potential security threats and alerting operators immediately. Philips X-Line 6000 Series video wall displaysThis not only improves the efficiency of security operations but also reduces the workload on human operators. You can leverage these advanced displays to offer more comprehensive security solutions to your clients.

The Philips X-Line Videowall display is designed for 24/7 operation and can be customized to fit all your content needs. View content from multiple sources in real-time with enhanced picture quality.

3. Secure Networked AV

Netgear managed switchesNetworked AV solutions play a crucial role in managing multiple video feeds in a security system. The NETGEAR AV Line of M4250 managed network switches, including the GSM4212PX and GSM4248UX-100NAS, were built or the growing AV over IP market.

With AI integration, networked systems can now offer smarter routing and management of video signals. AI-powered networked AV solutions can automatically prioritize video feeds based on the level of detected activity, ensuring that critical events are always in focus. This intelligent management of video feeds enhances the overall effectiveness of security systems. By incorporating AI-enabled networked AV solutions into your offerings, you can provide more efficient and responsive security solutions.

4. Connectors and AV Furniture

C2G performance series cablesConnectors might seem like a small part of the puzzle, but they are vital for ensuring seamless integration and communication between different components of a security system. By integrating high speed cables, like the C2G Performance Series, in this solution, you can create a robust and efficient security workflow. These cables ensure high-quality video and audio transmission, making them ideal for high-resolution surveillance and monitoring applications. This setup not only enhances security monitoring but also provides flexibility and scalability for future expansions.

Middle Atlantic command control consolesAdditionally, incorporating AV furniture like the Middle Atlantic Visionline 24/7 Desk Consoles can significantly improve the functionality and ergonomics of your security operations. These consoles are designed for continuous use in mission-critical control rooms, offering robust cable management, integration for active equipment, and class-leading industrial design.

Conclusion

AI integration in security systems is not just a trend; it’s a game-changer for the Pro AV industry. By offering AI-powered surveillance cameras, intelligent monitors and video walls, smart networked AV solutions, and advanced connectors, you can provide your clients with state-of-the-art security solutions. These innovations not only enhance security but also open up new business opportunities. Stay ahead of the competition by embracing AI in your product offerings and delivering unparalleled value to your clients.

For more information, a quote, or consultation on AI-integrated security products, visit Exertis Almo.

What’s a Business Development Manager (BDM), and What Value Do They Bring To Exertis Almo Resellers?

Exertis Almo Business Development Managers (BDMs)

When I first entered the AV industry, Business Development Managers (BDMs) seemed like superheroes. They were the ultimate resource for product support, promotions, authorizations, and anything related to their manufacturers. Initially, I thought their role revolved around hosting lunch-and-learns, assisting sales reps with product questions, or showing up at events like the E4 Experience and InfoComm. But as I stepped into the role myself, I quickly learned that was just the tip of the iceberg.

BDMs are indeed brand experts—and sometimes the angels who save the day—but their responsibilities go far beyond that. A BDM’s true value lies in their ability to act as the critical link between two massive organizations: Exertis Almo and its manufacturing partners. This connection drives sales growth, streamlines processes, and ultimately makes life easier for both our resellers and their customers.

The Multi-Faceted Role of a BDM

Here’s a closer look at what BDMs do and the value they bring to resellers and the company as a whole:

  1. Streamlining the Customer Experience

BDMs aim to simplify processes for Exertis Almo sales reps, resellers, and their customers. Whether it’s helping with product selections, troubleshooting challenges, or providing a single point of contact for multiple solutions, we’re here to streamline the journey.

Additionally, our close partnership with manufacturers enables us to resolve challenges faster, ensuring resellers can keep their projects on track.

  1. Strengthening Manufacturer Relationships

BDMs strengthen relationships with manufacturer partners on various levels. We provide regular reports and valuable information to manufacturers, ensuring they are well-informed about market trends, sales performance, and customer feedback. This collaboration helps in:

    • Aligning strategies and goals.
    • Enhancing product offerings based on real-world insights.
    • Building trust and fostering long-term partnerships.
  1. Marketing Collaboration

BDMs play a key role in go-to-market strategies by working closely with the marketing team to:

    • Assist with deciding which products to promote and how to do it effectively.
    • Develop campaigns and events that highlight opportunities for resellers.
    • Equip the sales team and resellers with the knowledge they need to make informed decisions.

These efforts ensure our resellers are equipped with the tools and insights to stay competitive in the market.

  1. Strategic Sales Growth

A core part of the BDM role is driving overall sales. We collaborate with our manufacturing partners and internal Exertis Almo teams to:

    • Identify sales opportunities.
    • Help plan inventory levels and ensure the right products are available.
    • Suggest essential add-on products to complete solutions, ensuring customers have everything they need for their projects.

By offering bundled recommendations or looping in experts for specialized needs, we make projects smoother for customers and maximize the value of every sale.

  1. Knowledge Sharing and Continuous Learning

BDMs are lifelong learners. We’re encouraged to pursue:

    • Internal training on leadership, communication, and professional development.
    • Technical certifications and industry insights to maintain expertise.
    • Opportunities to share our expertise through blogs, podcasts, and other platforms, keeping the AV community informed, inspired, and engaged.

This dedication to learning enables us to share knowledge with our teammates and resellers, creating a ripple effect of growth and innovation throughout the AV community.

The Value to Resellers: A Seamless Support System

As BDMs, we bring immense value to resellers by serving as a bridge between manufacturers and Exertis Almo. This partnership helps resellers by:

  • Providing full solutions, including essential products that enhance customer satisfaction and simplify installation.
  • Leveraging manufacturer relationships to expedite resolutions and streamline processes.
  • Offering insights that ensure the right products are available at the right time, at competitive prices.

The Bigger Picture: Driving Success Through Values

BDMs are just one part of the broader success story at Exertis Almo. Our organization thrives because of its culture of Family, Innovation, Integrity, and Teamwork (FIT).

These values unite every department—purchasing, registrations, marketing, sales, warehousing, services, and management—into a cohesive team dedicated to growth, collaboration, and exceptional service. This collective effort drives satisfaction for resellers and their customers while supporting growth across the entire AV industry.

So there you have it…

A BDM’s job is more than just product expertise or attending industry events. We’re strategic partners, creative problem solvers, and growth drivers. By streamlining processes, suggesting essential add-ons, and collaborating across teams, we ensure resellers have the resources to deliver complete solutions and succeed in an ever-evolving industry.

Exertis Almo’s team of dedicated BDMs goes beyond brand expertise—we’re your dedicated allies, committed to making your projects smoother, your customers happier, and your sales stronger. Let’s grow together!

Want to know more? Check out Tiff’s other blog “Amping Up Government Operations: Rocking out with cutting-edge AV gear
Tiff Jones-Morton headshot-frame
About the Author

Tiff Jones-Morton | DSCE

BDM – Brand Specialist

Supported Manufacturers: LG Business Solutions (NE, SE, MW)

Contact Exertis Almo for product info, inventory availability, or to start a quote.

Behind the Panel | The Chief Tempo Wall Mount System

The Chief Tempo Wall Mount System

I know many of you reading this may be newer to the Pro AV space, but something that few people get excited about are mounts. If you were just glancing at them, many have similar features, look similar, and if you didn’t know better, you could just pick any old solution to mount your display (or more importantly, displays). We are talking about bent steel here, what possible innovation could get people excited? Especially old, jaded veterans of the industry like me. Ladies and gentlemen, I am introducing you to the Chief Tempo Wall Mount System.

The beauty behind this is in its simplicity. Imagine having a mount that went on the wall, and had built in storage behind the panel for power, media players, and whatever other accessories you deem necessary? Let’s take a look at the Tempo On-Wall Mount Solution.

On-Wall Solution

The Chief Tempo on-wall mount system is an all-in-one configurable solution that simplifies the installation process. Here are some key features:

  • Ease of Installation: The on-wall system is designed to be user-friendly, reducing the time and effort required for setup. It includes a wide-open wall plate that makes it easy to align power outlets and low voltage wiring.
  • Complete Solution in One Box: This system comes with everything you need in a single package, including two 15”x10” Lever Lock™ plates for AV device storage. This means fewer trips to the store and less time spent searching for missing parts. You can even add an optional Middle Atlantic power strip that mounts easily behind the display. If you are not familiar with the Middle Atlantic Lever Lock [PDF] and Forward Clips [PDF] solutions, they are an innovative, tool free way for you to organize cables, devices, power, etc. for an exceptionally clean, finished look.
  • Quality and Reliability: Built with high-quality materials, the on-wall mount can support displays ranging from 49″ to 86″ and up to 200 lbs. It also features up to 1” of post-install leveling adjustment and 10 degrees of adjustable display tilt for optimal viewing angles.
  • Would you like to see it in action? Check out the Tempo On-Wall Mounting System video below.

In-Wall Solution

The Chief Tempo in-wall mount system offers a sleek, integrated look while maintaining the same ease of installation and reliability. Here is what sets it apart:

  • Ease of Installation: The in-wall system includes stud tabs for easy installation during the rough-in phase. This ensures a secure and precise fit, reducing the need for adjustments later. The beauty of this is that an installer can set the stud tabs in place during earlier phases of construction, cutting down the need to cut into drywall during installation.
  • Complete Solution in One Box: Like the on-wall system, the in-wall mount comes with all necessary components, including Lever Lock™ plates for AV device storage. This integrated approach saves time and simplifies the installation process.
  • Quality and Reliability: The in-wall mount supports displays up to 3.5 inches deep and offers up to 1″ of post-install leveling adjustment. It is designed to meet ADA compliance, making it a versatile choice for various applications. With larger panels being built every day, having a mount that can truly give you a clean mount flush against the wall is priceless!
  • You know you need to see it to believe it? Here you go, watch the Tempo In-Wall Mounting System video.

Differences and Applications

While both the on-wall and in-wall solutions offer similar benefits, their applications can vary:Chief Tempo Wall Mounts

  • On-Wall Solution: Ideal for environments where wall modifications are not feasible or desired. It is perfect for quick installations in offices, classrooms, and retail spaces where flexibility and ease of access are crucial.
  • In-Wall Solution: Best suited for new constructions or major renovations where a clean, integrated look is preferred. It is an excellent choice for high-end residential installations, corporate boardrooms, and other settings where aesthetics is a priority.

Like I said at the beginning, its tough to get excited about bent steel, but its even tougher to not get excited about the Tempo solutions, taking a simple idea and executing it so well that the simplicity is a true thing of beauty. Both systems are designed to be installer-friendly, reducing setup time and complexity. Everything you need is included, minimizing the risk of missing parts and ensuring a smooth installation process. High-quality materials and thoughtful design ensure that both systems provide long-lasting performance and support for a wide range of display sizes and weights. Legrand AV and Chief are names that are synonymous with quality. We here at Exertis Almo are thrilled to have the opportunity to bring you so many of their solutions, which are all necessary to make your AV installation go as smoothly as possible. Thanks for reading, hope to see you here next time, Behind the Panel.

Patrick Booth, BDM

About the Author

Patrick Booth | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AVChief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

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