Extending the Guest Experience Outdoors

During the summer months, guests want to maximize their time outdoors and often look to hotels to provide them with a fresh and exciting environment to embrace the sunshine. Creating comfortable, inviting, and practical outdoor spaces is fundamental in increasing customer satisfaction, especially as the weather becomes warmer. With the right solutions, guests will find themselves without much reason to leave the property, thus retaining their business for other hotel services, such as food and beverage. Also, it never hurts for passersby – or those looking for accommodations – to see your patio bustling with happy guests.

Creating an Inviting Ambiance

Lighting is one of the most effective elements in creating a specific atmosphere. Aside from the practical aspect, lighting solutions can be used to set the mood and add character to your space. Too dark of an outdoor area at night may conflict with your desired ambiance, especially if your goal is to create a space fit for socializing. However, if you’re looking to design a tranquil escape, you might want to dim the lights.

Strategic lighting fixtures can also create natural walkways for guests that may not be as familiar with the hotel. With the right placement, lighting can reduce confusion and make your space more accessible and safe for your guests.

Another way to make your space feel inviting are fire pits. Not only are they great for colder nights, but they practically beg for people to surround them. Nothing says summer like ending the day beside a fire — s’mores optional. Luckily, Hanover’s coffee table fire pit is a wonderful choice for hosting guests. With it’s beautiful woven design and ample space to place beverages, this coffee table will make a great addition to your space and is sure to spark conversation.

Take a look at the Coffee Table Fire Pit by Hanover.

Comfort Goes a Long Way

If you want to create a space where guests will want to stay a while, you may want to consider the quality of the furniture you choose. Cape Soleil Outdoor Furniture combines comfort with a luxurious finish, while seamlessly blending into any aesthetic. Cape Soleil uses durable materials, making these products ideal for the wear that the hotel industry knows all too well. Lounging under the sun easily transitions to sitting around the fire at night with the Cape Soleil Richmond collection. These high-quality, durable pieces will ensure that guests are comfortable for as long as they choose to take advantage of your outdoor space, without sacrificing any of your establishment’s visual appeal.

Peruse the Cape Soleil Richmond collection.

And to take comfort a step further, investing in patio heaters for your space can make all the difference during those chilly nights. By keeping your guests warm and comfortable, patio heaters can help maximize the time you can hosts guests outside throughout a year, extending your window for outdoor dining and other services. Cambridge creates a 6-ft. flame glass patio heater perfect for creating a cozier, more enjoyable atmosphere. This patio heater uses propane and features an attractive glass cylinder with a clear display of the flames when in use. You can’t go wrong with this patio heater, and you’re guests will surely be appreciative.

Get the details on the Cambridge patio heater.

Entertaining and Engaging

Outdoor entertainment is a game-changer if you want guests to stay on the property instead of venturing out to find entertainment elsewhere. Adding music to an outdoor area can significantly enhance its appeal. Music creates ambiance, setting the tone for relaxing, socializing, or even celebrating. Whether it’s upbeat tunes by the pool or gentle background music on the terrace, music can greatly elevate a guest’s experience, making them feel immersed in their surroundings. Quality outdoor speakers are the best way to create a soundscape for your establishment. Speakers also provide versatility, allowing hotels to cater to different moods and events. Adding music to your space will make it vibrant and all the more inviting, ultimately making it easier for guests to unwind and continue to enjoy their stay.

Furthermore, outdoor TVs can elevate an outside area, especially during special sporting events where you can advertise your space as the place to watch the game. Outdoor TVs are an excellent addition to bar areas or outdoor dining spaces for your guests. The Samsung 55″ Pro TV Terrace Edition Outdoor QLED flat screen is a great option to ensure a high quality viewing experience. This TV features an ultra-bright picture quality, allowing guests to watch comfortably at all times of the day. This model is also waterproof, features an On/Off timer, allowing the TV to automatically operate during business hours. Plus, the TV includes a 16 hour panel, providing a longer daily run time for businesses.

By investing in these outdoor amenities this summer, hotels not only enhance the customer experience, but also create lasting memories that keep guests coming back for more.

Did you find this blog helpful?
You may also enjoy “The Future of Hospitality: Innovations to Watch in 2024”.

Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com.

SMART devices are an essential part of staying connected, especially in today’s fast-paced reality. More and more, guests are looking for seamless technology solutions in their hotel rooms — technology that meets or exceeds their expectations. From charging stations to streaming services, hotels have the opportunity to provide an in-room experience that feels like home, only better. Let’s explore the latest SMART hotel-room solutions, perfect for enhancing the overall guest experience.

Rest, Relax, Recharge:

Provide guests with continuous charging for every device, all at once. Whether it’s a single phone or five separate devices, your guests should have every opportunity to power-up during their stay. Leading brands, like NonStop, offer a wide range of innovative charging solutions, designed specifically for hotel rooms:

Station P

As an all-in-one solution, this universal charging station is the perfect hub for ALL of your guests’ devices. This station features:

• QI-Wireless Charging Pad
• Dual USB-C and USB-A Charging Ports
• Dual AC Sockets
• Braided Cable
• Security C-Clamp

Learn more about NonStop charging solutions »

Personalized and Powerful Viewing:

The evolution of SMART-TVs has redefined the meaning of in-room service and entertainment. With these recent innovations, you can send personalized messaging to individual guest room TVs, push real-time information like weather, hotel events, and guest amenities, and streamline in-room activities, such as check-out, in-room dining, and program selection. In addition, providing your guests with access to a wide range of entertainment options and streaming services has never been easier. Brands like Samsung and LG are leading the way in SMART in-room TVs, and their solutions are sure to impress.

Samsung In-Room SMART TVs

Samsung’s Pro TV series is designed specifically for hotels. Key features include:

• Crystal UHD Display: Guests can enjoy stunning visuals with Samsung’s high-resolution displays.
• Smart Hub: Access popular streaming services like Netflix, Hulu, and Amazon Prime directly from the TV.
• Customizable Welcome Screen: Leave a lasting impression with personalized welcome messages and hotel-specific branding.

Explore Samsung’s Guest-Room TVs »

LG In-Room SMART TVs:

LG’s hotel-room TVs provide exceptional entertainment options for guests. Features include:

• Pro:Centric Smart: LG’s platform allows hotels to customize content, provide local information, and offer interactive services, while allowing guests streaming options.
• Ultra HD Display: Guests can enjoy vivid, eye-catching colors and sharp images.
• Energy-Efficient: LG TVs are designed to be eco-friendly and cost effective.

Learn more about LG’s Guest-Room TVs »

Innovation that Leaves a Lasting Impression  

SMART hotel room solutions are essential for providing guests with an exceptional in-room experience. Whether it’s wireless charging or state-of-the-art TVs, hotels that invest in these technologies will create memorable stays for their guests, and keep them coming back for more.

Did you find this blog helpful?
You may also enjoy “The Future of Hospitality: Innovations to Watch in 2024”.

Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com.

In the ever-evolving landscape of hospitality, hotels must strive to cater to the various needs of guests and enhance their overall experience. Hotels frequently serve as a space for conferences, meetings, and large events, which, in turn, requires technology and solutions that keep up with the trends. Today, hotels are embracing cutting-edge technologies and transforming these meeting and event spaces into dynamic hubs of productivity, connectivity, and engagement.

Let’s dive into a few up-and-coming solutions that maximize the guest experience.

Interactive Digital Signage and Smart TVs: A Game-Changer

Interactive digital signage has emerged as a game-changer in the realm of conference and event spaces within hotels. These versatile displays serve as more than just static information boards, with interactive and intuitive features that are often customizable. Whether it’s a touchscreen kiosk in the lobby or a large-scale video wall in the conference space, interactive digital signage offers a myriad of functionalities that enhance the overall event experience.

Moreover, these displays can be integrated with event management software, allowing organizers to update schedules in real-time, make announcements, and facilitate attendee engagement through interactive polls and surveys. The flexibility offered by interactive digital signage ensures that hotel event spaces can cater to a wide range of events, from corporate conferences and seminars to weddings and social gatherings.

Constructed with an embedded controller and built-in speaker, LG’s lineup of All-In-One Displays eliminate the idea that LED displays are complicated to install. With wireless screen sharing, the LAEC Series is compatible with LG One:Quick Share, allowing a user to share their screen from their device to the display. Plus, the Magic Remote allows users to select and run the menu of the signage using a mouse, with the cursor used as a laser pointer. Additionally, the remote features a “FREEZE” button, to temporarily freeze the screen while switching the content, therefore limiting meeting distractions.

Explore the LAEC Series display details »

Designed to conduct efficient meetings or advertise important information, LG’s UHD LED Backlit Large Format Monitor includes an assortment of tools to meets a hotel’s signage and communication requirements. Featuring a 4K UHD native resolution for enhanced detail, LG’s UHD signage provides a clear view with a non-glare coating.

Learn more about the lineup »

Charging Technology in Meeting Spaces

Hotels are often a go-to location for sales meetings and corporate events, so it’s important to prioritize guests and their devices. With Nonstop wireless charging technology, meeting attendees can efficiently charge their devices, without searching for wall outlets scattered across the room.

Station P features a variety of capabilities designed for the hotel space, including Qi wireless charging, USB-C and USB-A charging, and more. When placed throughout a conference room, this solution provides ample charging options for nearly any device.  Explore the details »

Wayfinding Made Simple

Navigating large hotel complexes can be daunting, especially for guests attending events in unfamiliar surroundings. Interactive digital signage simplifies wayfinding by providing intuitive maps, directions, and points of interest within the hotel premises. Guests can effortlessly locate conference rooms, restrooms, dining options, and other amenities with interactive touchscreens. By integrating wayfinding functionalities into interactive digital signage, hotels can alleviate guest frustrations and ensure seamless transitions between different areas of the property.

By embracing these innovations, hotels can differentiate themselves in a competitive market, offering unparalleled event experiences that leave a lasting impression on guests. The evolution of conference and event spaces in hotels is not just about physical infrastructure; it’s about harnessing the power of technology to create meaningful connections, foster collaboration, and inspire memorable moments. As we look to the future of technology in conference and event spaces, one thing is certain: the evolution of conference and event spaces in hotels will continue to be driven by innovation, creativity, and a commitment to delivering exceptional hospitality experiences.

Did you find this blog helpful?
You may also enjoy “The Future of Hospitality: Innovations to Watch in 2024”.

Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

Custom Outdoor Furniture Designs

As hotels and resorts strive to create unique guest experiences, custom outdoor furniture designs present a compelling opportunity for innovation and personalization. One of the most notable advantages of custom outdoor furniture lies in its ability to reflect the unique identity of a hotel, resort, or restaurant, and custom designs allow for these spaces to showcase their brand. Additionally, custom designs offer unparalleled flexibility in accommodating different preferences and needs of guests.

In particular, there are two trending collections from Cape Soleil that provide a perfect blend of luxury and comfort for hotel spaces, outdoor dining, resorts, and more — the Verde Collection and the Santorini Collection.

The Verde Collection delivers a stunning combination of sustainability and luxury, featuring sophisticated style constructed from recycled materials. Thoughtfully designed with sustainable HDPE materials, the collection provides guests with a realistic wood finish, without the maintenance and wear-and-tear of natural wood. Each item in the Verde Collection delivers impressive durability for years of constant use, with all seating featuring a contoured backrest for additional comfort. And with solid, heavy-duty construction to withstand UV fading, salt, insects, and other outdoor elements, the collection provides guests with a resort-quality feel that’s guaranteed to impress.

The Santorini Collection from Cape Soleil provides a perfect combination of style and durability, featuring contemporary style and all-weather construction. Designed to enhance guest comfort while seamlessly blending in with any style of décor, the collection delivers a luxurious experience for guests in a variety of applications. And with solid, heavy-duty construction to withstand UV fading, salt, insects, and other outdoor elements, the collection provides guests with a resort-quality feel that’s guaranteed to impress. Explore the collections »

Enhanced Extended Stay Properties

Extended stay properties have long catered to travelers looking for a comfortable “home away from home” during longer stays. In 2024, we can expect to see significant enhancements in this segment, particularly in the realm of full-size appliances. Brands like Frigidaire and Midea are introducing full-size appliances with a wide range of options to meet the various needs of guests. From spacious refrigerators to state-of-the-art cooking appliances, these enhancements work to elevate the extended stay experience and attract travelers in search of convenience and comfort.

Nonstop Charging Solutions for Hotel Rooms

In today’s high-tech world, staying connected is more important than ever — especially for hotel guests. With wireless charging capabilities, Nonstop solutions for hotel rooms are becoming increasingly essential. From smartphones and tablets to laptops and smart watches, guests rely on a number of electronic gadgets throughout their stay. In 2024, hotels are stepping up their game by providing convenient charging solutions that ensure guests can power up their devices whenever they need to. Whether it’s built-in USB ports, wireless charging pads, or portable charging stations, these innovations are set to become standard amenities in hotels around the world. Additionally, Nonstop charging solutions offer opportunities for custom designs, allowing properties to include their own personal branding or advertise hotel amenities within the guest room.

Explore the latest charging solutions from Nonstop»

Wireless Screen Sharing with Apple Airplay on LG TVs

As a wireless functionality from Apple, Airplay allows for the streaming of audio, device screens, video, and more from MacBook, iPhone, and iPad. With support available on a variety of LG TV models, guests can seamlessly share content from their Apple devices straight to their TV. Additionally, this capability provides increased efficiency when changing content in lobby TVs, keeping guests informed and engaged at all times.

Supported models include the US670H Series UHD 4K Pro:Centric Smart Hospitality Displays, available in 50″, 55″, 65″, and 75″ sizes.

For all-things LG, explore the full lineup »

The future of hospitality in 2024 holds immense promise, with innovations ranging from custom furniture designs to charging solutions and enhanced amenities for extended stay properties. As the industry continues to evolve, it’s clear that innovation will remain at the forefront, driving progress, shaping perceptions, and creating an enjoyable experience for guests. By embracing these transformative technologies and ideas, hospitality spaces can anticipate a future where guest satisfaction knows no bounds, and unforgettable experiences await at every turn.

Connect with us today for more information on our latest offerings.

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Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

The new year is fast approaching, and with a new year comes new trends!

The hospitality industry is constantly evolving, so staying ahead of the trends is crucial for both hospitality professionals and travelers alike. As we look towards 2024, let’s dive into the anticipated changes and developments that will shape the future of travel.

Personalized Experiences
Hospitality professionals can expect to see a shift towards personalized experiences. With advancements in technology, hotels and other accommodations will be able to gather more data on their guests’ preferences and tailor their experiences accordingly. We could see this manifesting through personalized room amenities, custom travel itineraries, or even customized dining experiences.

Sustainability
Sustainability will also continue to be a major trend in the hospitality travel industry. Travelers are becoming increasingly conscious of their environmental impact, and hotels are responding by implementing eco-friendly practices such as energy-efficient systems, waste reduction initiatives, and utilizing locally-sourced products.

Artificial Intelligence (AI)
Another trend that is likely to gain traction is experiential travel. Travels are seeking unique and immersive experiences that go beyond simply visiting popular tourist destinations. This means that travelers are wanting to immerse themselves in the culture’s of the places that they choose to visit. This could look like “traveling off the beaten path” via volunteer opportunities, cultural wellness retreats, or relying more on travel-influencer marketing vs traditional marketing.

Experience-Focused Travel
Another trend that is likely to gain traction is experiential travel. Travels are seeking unique and immersive experiences that go beyond simply visiting popular tourist destinations. This means that travelers are wanting to immerse themselves in the culture’s of the places that they choose to visit. This could look like “traveling off the beaten path” via volunteer opportunities, cultural wellness retreats, or relying more on travel-influencer marketing vs traditional marketing.

Apps
Lastly, the rise of social media and digital platforms will continue to shape how people book their travel arrangements. Online booking platforms and mobile apps will become even more user-friendly and intuitive, allowing travelers to easily search for accommodations, compare prices, read reviews, and make reservations with just a few taps. Travelers will expect to see this information quickly and clearly, and will be more inclined automatically “rule out” a venue if their online appearance seems to be dated or confusing.

Looking ahead to 2024, staying informed about the emerging trends in the hospitality and travel industry is crucial for both professionals in the field and travelers alike. Stay ahead of the curve: brainstorm on how to implement these trends today!

Happy New Year and Happy Travels from the Hospitality experts at Exertis Almo!