In part 2 of the Exertis Almo Tech Tips with LG video, Tom Kehr, Systems Designer & Trainer at Exertis Almo, and Dan Baker, Technical Business Development Manager at LG discuss savvy solutions for conference rooms, education, and work spaces.
43″ 3840 x 2160 One Quick Series LED Backlit LCD Large Format Monitors
LG’s 43HT3WJ-B is the all-in-one display for simple and quick video calls. With LG One:Quick Flex’s 43-inch all-in-one display complete with built-in camera, microphones and speakers, there’s no need to stress over online meetings and calls and no more inconvenience of connecting to and setting up video conferencing. Simplicity meets effective collaboration with touch and drawing. Equipped with In-Cell touch technology, the One:Quick Flex turns ideas into reality. With a dedicated touch pen, taking notes and drawing is easy. Work can be saved as files, and easily shared via mobile phone. On the move? This monitor is easy to transport with a movable stand. The One:Quick Flex can be used anywhere indoors where it can be moved by wheels.
In Part 1 of Exertis Almo Tech Tips with LG video, Tom Kehr, Systems Designer & Trainer at Exertis Almo, and Dan Baker, Technical Business Development Manager at LG discuss how to achieve less hassles with all-in-one video conferencing solutions.
Less hassles with all-in-one video conferencing solutions from LG.
55″ 3840 x 2160 One Quick Series LED Backlit LCD Large Format Monitors
Video conferencing setup doesn’t need to be stressful. This all-in-one solution features a built-in Windows PC, crisp 4K UHD camera, microphone, speaker and a digital whiteboard. Experience clear video and sound qualities in your meetings.
What product do you know of that can wirelessly share from Windows, iOS, Andriod, and MacOS, dynamically adjust the interface based on the number of presenters, play videos from YouTube, allow presenters to control who is on screen, and even livestream the output of your presentation straight to remote audiences on YouTube – all while maintaining a hands-free experience?
The Atlona WAVE-101 (AT-WAVE-101) is probably the smallest wireless presentation tool that we’ve put on our bench – made for the commercial professional audiovisual market, by people who know the Pro AV space.
Device Types
We’ve seen a lot of screen sharing and collaborative devices over the years. From full servers to set top boxes – then, to dongles, and now this little cube. Typically, the smaller they get the fewer features they have, but this is not the case with the WAVE 101. Let’s discuss why.
Wireless presentation tools fall into a few categories. The ones that require a dongle to be connected to your computer in order to connect to the screen in the room. The ones that require software for you to connect to the screen in the room. Lastly, the ones that have the wireless protocols for the specific OS variations built in – no additional software needed.
Operating Systems
This is where the WAVE-101 sits in the market. It provides wireless screen casting with iOS®, AndroidTM, Mac®, ChromebookTM, and Windows® devices through native AirPlay®, Google CastTM, or MiracastTM protocols. This covers pretty much all the major OS’s and device types. No additional dongles or software needed.
Ease of Use
Users connect via the instructions onscreen and start sharing content. The system dynamically adjusts the screen when additional users want to share content, and the meeting gets moving with no added wait time.
Device Ports
The Wave-101 has a Gigabit Ethernet (GbE) port for connecting into the local network, an HDMI port for connecting to the display, and few USB ports for accessories. Lastly, it has a Kensington lock (a.k.a. K-Slot or Kensington Security Slot) for what I would call a removal deterrence feature.
This is simple hardware that even includes a Vesa Mount in the box to secure the cube to the back of your monitor.
Top 3 Features
Here are the 3 features that we think will make you want to use the WAVE-101:
#1. Instructor Mode
When used in a classroom, or even a rowdy conference room with engineers who are always trying to flash photos of their latest Dungeons & Dragons conquests, this feature can really come in handy to reign in control of the screen. A queue is displayed to the instructor showing who is connected and wants to share content. The list of available content will appear on the page, and the instructor can show up to 4 contributors at the same time – or deny them from sharing altogether. Instructor Mode allows a user to manage content, adjust audio volume, upload and play media content, stream YouTubeTM, and switch between layouts.
Because this is a media device, URLs and media content can also be loaded into the queue. So instead of the content being driven by a device, a contributor can load up a URL to YouTube and let the internet do the sharing. Thankfully, since it’s in the queue, the final decision on what’s shown is still in the hands of the instructor.
#2. Room Occupancy Sensor
Atlona added one more trick up their sleeve – room occupancy sensor integration. When coupled with Atlona’s Network-Enabled Occupancy Sensor (AT-OCS-900N), the WAVE-101 will automatically turn the room on when a person enters the space, and turn off, after a set time of having no one in the room. The sensor, along with the Instructor Mode feature, allow for the room to be used with no additional control system required. Even better, this allows for hands-free operation of the room – to enable safer and cleaner conference rooms.
#3. OMEGA Switchers & Extenders
Coupled with Atlona’s new Omega series switching and extension products the WAVE-101 can create a very simple huddle room, or add collaboration to a full size conference room with multiple displays, microphones, and PTZ cameras – making any room the video conferencing hub of your organization.
Atlona’s Wireless Audio Visual Environment (WAVE) and the AT-WAVE-101, is a new, innovative wireless presentation platform designed for quick and easy content sharing from up to four PCs or mobile devices. The versatility of the WAVE-101 expands well beyond BYOD content sharing, with a host of additional features to enhance education, corporate, and many other applications.
An interview with Sam Taylor, Senior Vice President and COO, Almo Professional A/V
With 2020 in the rearview mirror, we are settling in and setting our sites on new goals in 2021. And yes, while 2021 is already starting with its share of challenges, there is a bright glimmer of expectation for the future, especially in Pro AV!
With recent AVIXA reports showing 7-8 percent growth this year, the Pro AV market continues to march ahead. In fact, according to AXIXA’s 2020 Industry Outlook and Trends Analysis, North American Pro AV revenue is expected to grow to $78.5 billion in 2021, up from $74.3 billion in 2020.
There are other glimmers available to small businesses in our industry. The latest COVID-19 Relief Package signed into law on Dec. 27, 2020 provides a second round of assistance to companies in need. See the see the full article from NSCA for complete details.
Sam Taylor Senior Vice President & COO, Almo Professional A/V
Many lessons were learned in 2020. Like most companies, the Almo Pro A/V crew was also challenged with cancelled events, the work-from-home learning curve, and moving quickly to offer new ways to keep reseller and integrator partners learning, working and relevant.
We sat down with Sam Taylor, Vice President and COO for Almo Pro A/V to get his perspective on the highs and lows of 2020 and what to expect from Almo in 2021. Here’s what he had to say:
Q: What was the single greatest challenge for Almo in 2020?
Sam: The most difficult part was the inability to begin or complete installations due to facility closures. We’ve experienced a “W-shaped” business cycle with projects at a hard stop in the spring, only to come roaring back in the summer, then closing down again in the late fall with re-opening starting to happen again now.
Q: How has Almo responded to this challenge?
Sam: Two primary ways, by keeping our partners educated on new trends and opportunities in the industry and providing them with relevant products/services/support they need to keep their business moving forward – either with existing opportunities or with new ones. While many markets like hospitality and onsite events were paused, others like distance learning for education and working from home for corporate businesses had urgent new AV needs.
Q: How is Almo keeping partners educated?
Sam: For the first time in 11 years, and after announcing and preparing for our regional E4 Experience education and networking program to travel to Washington, D.C. and CA last spring, we cancelled our live events and introduced a new virtual platform called E4 Evolution (E4v). E4v was met with such success that it has become a permanent part of the E4 program. With fully curated live and interactive AVIXA-certified sessions led by all-star educators on relevant topics to help attendees thrive, E4v has become the next evolution in live education experiences.
We are soon announcing the next E4v, which will take place in March! Stay tuned for details!
Q: What other measures has Almo taken to support integrators since COVID changed our world?
Sam: We are constantly evaluating and changing direction based on the industry and the needs of our partners. We now offer PPE, disinfectant fogging kits, hand sanitizing kiosks and other point-of-entry products. We supply work-from-home bundles and lecture-capture devices for educators and business professionals. We’ve even entered an exclusive relationship with ARHT Media to offer holographic telepresence technology, which is the next best thing to being live!
At the same time, we’ve expanded our managed services offering, particularly for labor and installation to include drafting and engineering options. So many spaces have to be reworked to accommodate COVID restrictions, like restaurant build-outs and restructured office and educational facilities and most of these changes must be made quickly. Almo provides these services so integrators can use them without having to worry about hiring the experts or managing the overhead. We are ready for you now.
Q: How have you handled shipping and manufacturing delays due to COVID?
Sam: The most common delays we have seen are with cameras and USB audio products due to high demand, particularly for education. We offer multiple manufacturing lines so that if one is delayed, there is usually another to access. We help our partners lock down on product allocations early and build flexible options into their P.O.’s to provide the best possible outcome. Offering managed services to help get those products installed quickly and effectively has also helped our partners complete their projects.
Q: Looking on the bright side, what are some of the positives that emerged as a result of all the challenges in 2020?
Sam: It’s been interesting to see how some of the changes we’ve been forced to make have actually been beneficial. We have the technology to make working from home a professional, productive experience. Our E4v has enabled partners to participate in more educational sessions worth AVIXA CTS renewal units from the comfort and safety of their remote workspace. New projects and new ways of conducting business have created exciting new opportunities for our industry that we have been able to immediately embrace.
What are you looking forward to the most in 2021?
Sam: I cannot wait until I am seeing our customers and our vendor partners in person, and getting back to the business of being together as an industry face to face for business and pleasure. While some things may permanently change, many will stay in a “hybrid” mode for some. As COVID vaccines and treatments become more widely available, public spaces will continue to open, making way for existing projects to continue and new projects to begin. The future is bright!
DO YOU HAVE ANY QUESTIONS FOR SAM? IF SO, TYPE THEM IN THE COMMENTS SECTION BELOW!
2021 is here, which means we have had a chance to say goodbye to what was a challenging 2020 officially. We are all hopeful that 2021 will be a year filled with opportunity. But it will not come without some uncertainty, and that will hold true for the AV industry as a whole. As an integrator, this does not mean you can’t plan to scale your business. Yet, prediction and preparation are not mutually exclusive!
There is no doubt that the COVID-19 pandemic has affected your business in some way, shape, or form. For some, the impact may not have been as severe, but for others, tough decisions were made to keep businesses alive. Those decisions were likely in the form of reducing headcount, most often from the outsourced technicians.
Now that we have rolled into 2021 with some optimism and renewed energy. It’s time to start moving into growth mode. One of the fastest ways is by augmenting your staff through outsourcing and reduce risk. This is the simple practice of augmenting your labor force to help assist your skilled W2 technicians/project leads out in the field.
This form of outsourcing has become very popular in recent years. The need to augment technicians through an outsourcing program was accelerated due to the pandemic’s impact. With technician augmentation capability, you no longer have to pass on jobs due to lack of employees, keeping your calendar full for 2021.
Now is not the time to lose control!
You have spent a considerable amount of time and effort building your business, so it is understandable that the reputation you have made through your relationships and proof of performance means everything.
They are possibly the biggest reasons for your success. By using technician augmentation it could be perfect for your business as you wade through uncertain times. Let me explain: Augmentation and supplementation are two very different things.
Augmentation gives you access to technicians that will work alongside and take direction from your on-site staff members, whereas supplementation is relinquishing an entire job to be outsourced.
It is often vital to consider technician augmentation rather than supplementation to ensure that specific processes are followed, control is maintained, and the project outcomes are as you desire. Technician help allows you to perform the job YOUR way.
We all understand the importance of kids being in school from an academic and social perspective, and it’s clear an aggressive effort is being made to get kids back on the school bus! In preparation for the upcoming school year, technology implementation will be crucial to accommodating in-room distanced and virtual learning.
So what does that have to do with technician augmentation? Well, it’s simple. Whether public, charter, or private, most schools have at least a handful of classrooms and often hundreds, if not thousands per district. Most of these classrooms are cookie-cutter in terms of technology deployment for clear reasons.
Teachers and students are trained on how to interact with the same systems, no matter what room they are in. An assisted technician staff best fills this type of repeatable work. From wire-pulling to display mounting to disposal of waste, outsourcing technicians in multi-room environments can prove to be very cost-effective and very efficient—no more hiring and firing based on a single job.
You can take comfort knowing your organization can complete the work without incurring any unwanted pre and post burden. We should all have a shared enthusiasm for what is next in our industry. The collective ability to adapt and overcome in 2020 has been remarkable, but there are more audible calls to come. The AV industry will continue to shift and change rapidly, as it did in 2020 (let’s never speak of it again). I cannot stress enough the importance of making sure outsourced Technician Assistance is a Key Part of Your 2021 Business Strategy.
As the trite saying goes, the only constant is change. The trials and tribulations of COVID-19 underscore this idea by testing our ability to navigate uncertainties, a continually evolving “new normal,” and pivoting business models. Our schools are among the hardest hit in all three of these areas. Safety, new teaching and learning methods, unfamiliar technology, and daily go/no-go uncertainty of in-class instruction dominate many teachers’ and students’ thoughts. Simultaneously, many speculate on the potential long-term emotional impact on children of the COVID generation.
I am mostly optimistic. One life-skill contributing to long-term success is adaptability to change, and now is the perfect time to master this skill. I am not a child psychologist and expect to get some comments on how feeling safe and other factors shape the young mind. While I agree, I also believe we have an opportunity to favorably influence the long-term implications while building resiliency in our children through the example we set in our responses to our circumstances. A vital part of the modeling includes the attitude teachers demonstrate for students in the face of challenges. But teachers need help too. The AV community can minimize instructor stress and maximize adaptability by suggesting distance learning solutions requiring limited teacher intervention or training. Having taught for many years at the college level, I know firsthand that instructors and professors have enough on their minds that mastering a new classroom tool can increase anxiety and reduce education delivery quality. In the process, this stress response potentially adversely impacts their ability to adapt to the new COVID-induced realities and negatively influences students’ attitudes and long-term adaptability. Conversely, if we maximize teacher comfort in their new HyFlex and distance learning environments, they are more likely to model the adaptability needed for long-term student wellbeing.
When we first moved to remote models, leveraging Zoom got remote classes up and running quickly. Many schools rapidly adapted, and teachers learned the new technology. But as time progressed, they discovered they needed something more. The wish list and questions raised included several of the following items:
Zero teacher interaction – Start class and the technology works. When teachers need to remember to start recording, then the recordings often do not happen.
Minimal training requirements for the teacher – The more training needed, the lower the retention, adoption, and proper utilization, and the higher the stress
Reduced resource impact on teaching computer – Who thinks their computer is fast enough? Presenter PCs sometimes bog down. Running capture, streaming, or soft codec software on top of presentations further stresses the machines.
If the instruction PC seizes or needs a restart, what happens to the stream and recording? Does the instructor need to remember to restart the application?
After class, how does content get to remote students? Does the teacher need to upload the lecture content to an LMS or provide a link to students?
Could the network experience bandwidth issues while uploading content to the LMS during peak times? Does this potentially interfere with live classes running concurrently with the uploads?
Does the recording contain tags to simplify playback and searches? If so, what are the post-production requirements to embed the information?
How can we create student experiences similar to the classroom, where the students can individually control what they view and when? For example, sometimes they want to see the teacher, sometimes the content from the presentation computer, and at other times the whiteboard. Globally switching the content may cause some students to miss content when they need to see a source longer than presented.
What if the teacher moves around the classroom? How do you maintain their image on camera while ensuring they have good audio pickup? Speaking of audio, how do you pick up questions from students in the classroom well enough for far-end participants to hear?
Each of the items above represents a potential stress-inducing pain-point, reducing instructional quality and the student experience. Finding an ideal solution that addresses all of these issues could take a rack of equipment, control systems, and programming. Additionally, while there are technical solutions to address all of the above questions, how do you do it all without breaking the bank?
Frankly, in some cases, you can’t do it all without the end-user spending money. But, there are methods to make it more palatable. First, identify the priorities. Sometimes schools want everything but are willing to accept some trade-offs. Understanding your customers’ priorities can save you time hunting for the unicorn solution that fits their budget too. Second, familiarize yourself with some of the potentially lesser-known options on the market with user- and integrator-friendly feature-sets designed to address schools’ preferences. Some of the items to familiarize yourself with include:
CatturaCaptureCast – A recording, streaming, and publishing appliance that automatically captures classes, tags the content, and posts to an LMS with zero teacher intervention or burden on the presenter’s PC. The choice of HDMI or SDI inputs makes them source agnostic, and student controlled multiview playback emulates the classroom experience from the far-end. Remarkably affordable for the value.
Stem Audio ecosystem – Broad coverage or a controlled, narrow pickup area, Stem provides ceiling, wall, and table, mics with speakers and integrated DSP, in a simple to design and implement format. A couple of units cover most classrooms, while PoE convenience, USB connection to a soft-codec, and system self-tuning help the budget while ensuring intelligibility for all participants.
VDO360 AutoPilot and CompassX – An auto-tracking camera that does not require a lanyard or third-party control, along with a decent conventional PTZ camera. With the Autopilot covering the teacher, the CompassX on the content and connected, to a CaptureCast (with Stem Audio), provides the “killer app” in lecture capture.
It seems like I have the same conversation with integrators daily. They have a school system that tried the lowest cost mic and camera connected to the presenter PC, but now they need something better. They need something easy to integrate and low stress for the teacher that provides a positive learning experience – and all three of the items above, along with new other options, frequently receive favorable responses from all parties. Most importantly, however, is the impact on students. As a father of three remote high school students experiencing varying Covid-19 outlooks, and teacher influences, I appreciate students’ need to see role-models successfully navigating today’s challenges. Technology in the new-classroom can enhance or impair the teachers’ experience, and by extension, the students’. So, the next time you are working on classroom projects, remember your design may impact the teacher experience, and by extension, the long-term resilience of the students in their charge.
I welcome your insights. Please share your thoughts on balancing quality distance learning solutions with teacher comfort and budget constraints. What are your views on how the teaching experience can impact student adaptability and the long-term resilience of the COVID generation? Feel free to comment below or reach out to me at [email protected].
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The Atlona WAVE-101 (
