by Melody Craigmyle | Aug 5, 2016 | Digital Signage, Pro Displays
I just returned from a much needed vacation in Puerto Rico at the Wyndham Rio Mar resort. This property recently completed a $500M addition of Wyndham vacation condos in partnership with his royal beach-iness and head Parrot, Jimmy Buffet. The Margaritaville themed portion of the resort was impressive and had that cool Buffet laid-back vibe. As a marketer, I’m amazed at how this artist, who hasn’t had a record on the charts in the last couple of decades (save collaborations Zac Brown and Alan Jackson), has managed to become a global brand commanding licensing agreements from everything to restaurants, merchandising and now resorts.
The outdoor cabana with swim up pool was the centerpieces of the resort, appropriately named Margaritaville. You even got your own mondo margarita cup shaped like, you guessed it, a blender!
Hanging above the bar was a gorgeous installation of SunBriteTV’s, made to withstand the heat, humidity, wind and sand rolling off the beach just a few feet away. Trust me when I say it’s humid down there and the TV’s looked fantastic. Note that the clock on the wall is always on 5 o’clock.
Fast forward a couple of evenings and we go to a beautiful restaurant that was completely open to the elements with a view to die for overlooking the ocean. We got there right before the sunset and ordered the sangria. I look over to my shoulder and there it is…the ultimate no-no in outdoor installations. It was Visio (cue the scary organ music!)
AND to top it off, it was plugged into a cheap power strip, totally exposed OVER AN ICE MACHINE! (Cue even scarier organ music) Can you say electrical fire/accident waiting to happen? Somebody call OSHA!!!!
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We just had training from the very smart folks at SunBriteTV who reiterated that there are very real safety concerns with putting consumer TV’s outside. Forget about there being no warranty, or that the picture will be terrible in a matter of months, or that you can’t view those TV’s in direct sunlight. If you are working with a restaurant owner who wants to go on the cheap with his outdoor TV’s, tell him to call his insurance company and get a rider for electrocution for TV’s that aren’t UL certified for outdoor use. Maybe that will get him thinking. Business owners need peace of mind that their customers will be safe and happy. Use SunBriteTV and you can chill and go to your happy place – kind of like this…
by Melody Craigmyle | Mar 1, 2016 | Events, News
I am a proud alumnus of the University of Kentucky and as such, a huge college basketball fan. I followed in the footsteps of the uber fan, Ashley Judd and started as a French major. I quickly decided to double major in marketing because the prospects of finding a job with just a French degree didn’t seem to grow on trees. I certainly wasn’t following Ashley any further than the UK Campus and into Hollywood.
As proof of my loyalty, here I am last year at the National Championship in Indianapolis. For those of you who don’t follow or just don’t remember, Kentucky was undefeated going into the finals and on the threshold of history. Alas, they lost in the first round and now on to a new year of basketball.
Fast forward to February 2016 and I’m in Amsterdam at the ISE show, the largest Audio Visual show in the world. After taking in the show, my colleague and I decided to sample of the local fare. I asked my friend Sara Abrons from rAVe publications and she commenced with a small history lesson to explain her recommendation.
Indonesia was a Dutch colony back in the day and to brag about their conquest, they wanted to showcase the breadth of spices imported from the colony. This came in the form of an Indonesia “tasting table” which is not Indonesian at all but the result of the peacock feathered bragging meal made palatable for the Dutch and now I’m sure for the tourists like myself.
Presented with about 20 plates and a warming tray, we dove in to a wonderful display. It was a small place with a varied décor – suffice it to say kind of like an Indonesian/Dutch TGI Friday’s with all sorts of pictures, signs and license plates on the walls. I’m looking at these licensed plates and notice some of them are from America when suddenly, I see a familiar face next to the Oliver North for President:
I say to my colleagues, “That’s a UK license plate!” He contends it has to be from the United Kingdom. I remind him that all four years at UK, I worked as a cashier at Kennedy Book Store and rang up THOUSANDS of those plates! Upon further examination, it was confirmed.
Walking back to the hotel (or should I say rolling after 20 courses of Indonesian tasting plate), we are rounding the corner which is adjacent to the MOMO restaurant. By day it’s a sun drenched breakfast nook. By night, it becomes a swanky restaurant/club. Curious, I look through the window at the D.J. Low and behold:
The guy is wearing a Kentucky Wildcats shirt! I tell my colleague that we have to go in and get photographic evidence because no one would believe me. I walk in and the hostess asked me if I had a reservation and I told her, “I’m with the D.J”
They guy was surprised when I ran up to him, complimenting his shirt. He said he got it at a second hand clothing shop in Amsterdam and didn’t even know what it was. He liked the color. I tried to explain it was the greatest college basketball team in the U.S. but I could tell it was no use. It was, in fact, a good color on him. Go Wildcats!
by Melody Craigmyle | Feb 26, 2016 | Digital Signage, News
It’s especially nice when the manufacturers plan their distributor summits in a nice warm location during the dead of February. Such was the case this month with Samsung in beautiful San Antonio, Texas. Distributors, resellers and DMR’s gathered to hear the vision to 2016 and beyond, while seeing some of the latest product developments.
One of the greatest things about these functions is the networking aspect. You’re surrounded by customers, the manufacturer’s folks and even your friendly competitors (and if you are lucky a celebrity or two). The opening reception kicked off this portion of the conference. Here I am rubbing elbows with George Gervin from the San Antonio Spurs (left) and Director, US B2B Distribution for Samsung, Tom Perrier (right):
A lot of the conversations revolved around the ever-present dilemma of shrinking and sometimes even razor thin margins on displays in both the Pro and especially consumer markets. I think Samsung has got some new things up their sleeve that may be impactful for their partners as to help with the margin issue. More on that later. Now speaking of razor….
I’ve been on the road a lot lately, and even though I consider myself a season traveler, inevitable I forget something. This time it was a razor so I went down to the JW Marriott gift shop. Filled with cowboy hats, sombreros, ponchos, hot sauces and other Texas sized treats, it was your typical gift shop. I grabbed my usual brand from the stand, went up to the register and the cashier said, “That will be $20.12”. WHAT???!! $20.12 for one disposable razor?
I said no thanks and started to wonder…in this age of fighting declining margins in our industry, how is it that a commodity product like the razor can command 3000% mark up? Location, location, location. Resourcefulness took me to the spa and they ponied up a razor at no charge.
On to the Samsung Product Showcase – in usually Samsung fashion they never disappoint when it comes to new product development. It was good to see some of the concept things coming to fruition such as:
The transparent display which holds a multitude of applications such as retail and anywhere the end user just basically wants to be uber swank.
The mirror display which they showed in a retail setting with RF technology in clothing and shoes that dynamically changed when the user took them to the mirror. Here is our Business Development Manager extraordinaire, Apryl Lamberti taking it for a spin.
Outdoor displays – not just ruggedized, coated and cased back- lit LED panels but..
Surfs’up! Samsung’s YESCO acquisition last year brings the new outdoor LED.
Finally the indoor LED was quite a hit. Here is Apryl examining the type of panel used to make the video wall in the background.
I think the future looks bright with the new LED products (no pun intended). What Samsung was showing are solutions that require an ecosystem of services, which is where the margin lies and value to our partners. The opportunity for services such as content creation, can create that long-term relationship with a customer, long past the sale of the display.
by Melody Craigmyle | Jan 26, 2016 | Digital Signage, Education, News, Uncategorized
First, if you haven’t heard of the term “techorating”, it’s not something I made up. I thought I had but after I asked my dear friends Alan and Jonathan Brawn to write a course for our E4 AV Tour on this trend I was calling techorating, they discovered it was not an original. Techorating was a catchy term coined back in 2008 by interior designer, Doug Wilson from the TLC TV show Trading Spaces, as a concept for the emergence of integrating home technology and home decor in balance with one another. Since the Brawn’s taught this course for us a few years ago, the term caught on it the AV industry and has been written about in nearly every major AV publication, including a recent article in Digital Signage Today.com. I’ve seen a lot of great examples of techorating, especially in Las Vegas where designers and architects continue to push the limits to wow audiences, attract visitors and keep us coming back for more shows, casinos, long cab lines and the ever-present linger of 2nd hand smoke. Which is why my visit to Comcast last week was filled with techorating awesomeness! It was an experience like no other, elegantly done with a playful yet bold approach – and 100% smoke free. 
You enter the lobby on JFK Boulevard in downtown Philadelphia, which is the tallest building in the city, and at first it looks like any other normal lobby: 
Nice ashy oak walls, silver accents, very clean and polished look. But wait, something starts to happen and… 
It’s not just a wall! It’s an intergalactic force to be reckoned with. No wait, it’s a water wall! 
Cool stuff, right? It’s the attention to detail as well that struck me. Much of the content intertwines with the wall architecture, creating virtual joints in the places where the LED panels “join” – you can see from this shot that part of the image is a real joint and the other is silver colored pixels. 
You may be wondering what I was doing lingering in the Comcast lobby. I was there on official business but I can tell you that this is one of the most visited tourist destinations in Philadelphia, so it’s not uncommon to see all sorts of people in their lobby. We launched our new Almo Connect service for our resellers to offer bandwidth, cable TV and voice services to their customers and Comcast is one of our partners (along with many other top cable providers). Why would our partners offer bandwidth services? Think about if you’re doing a digital signage deployment and you plan on refreshing high resolution content on a daily or weekly basis. You need LOTS of bandwidth! And for future proofing, think about 4K – now you’re talking BIG data coming across a network. And of course the IT people are like, “no way, not on my network!” And you’re like, “no big deal, we offer high speed internet and we can take care of everything.” Voila – the reseller makes monthly reoccurring revenue on that sale – that’s right – every single month. But back to the techorating – here’s a very cool video so you can see how they use different parts of the wall for entertainment, like this “cubical” video:
Kudos to the designers and especially to the content creators. The convergence of architecture, decorating, digital display, graphic arts done spectacularly well and I didn’t even have to walk through a casino to see it.
by Melody Craigmyle | Jan 12, 2016 | Events, News, Uncategorized
I’ve been waiting patiently since October to write about one of the most interesting experiences I’ve had in a long time – our visit to Bose Corporate Headquarters in Boston. For those of you who have been in the Pro AV industry a long time, you hear the words “factory tour” and you have flash backs of walking miles in hot warehouses, speeches about operational excellence and those signs that read “No Accidents in 213 days!”. This was not the case at Bose, which started at the uber impressive Wall of Patents (which was actually not a wall but a long corridor because there are SO many of them) . I asked our tour guide where he had been before Bose, thinking he would name another audio company and he said, “Finishing my Ph.D at Harvard”. Suffice it to say there are A LOT of REALLY brilliant people at Bose engineering A LOT of brilliant technology.
I had no idea there was an actual Dr. Bose before my trip. He was a professor at MIT and fostered a culture of research, excellence and courage to try new things. You immediately get this strong sense of culture when talking to anyone working there, which thanks to Dr. Bose, remains a privately held company that is dedicated to R&D. We saw it in action in, of all places, the shuttle bus! Look, it’s the Almo event at Bose!
And then, there is a specially designed seat on the shuttle with Bose seat suspension technology, the smoothest ride on the road. Here’s our Director of Business Development, Brian Rhatigan experiencing the ride:
This was the tip of the iceberg. The day was filled with all sorts of amazing experiences.
Ever imagine being in an underground bunker with a couple of hundred speakers going at full blast just to see at what point they fail? Been there, done that.
Ever imagine seeing speakers baked, sea salted, cooled, dropped, kicked, stretched and stressed to the absolute limit? Been there, done that too. You can’t believe the trials and tribulation they put their products through! All to make sure they are providing you with the highest quality products, even in the most outrageous of conditions.
Here we are at the end of the tour in a room that blocks all sorts of signals for specialized testing. Don’t ask me to explain it because after all, I’m in marketing. That’s why we have our audio BDM extraordinare, Rob Ziv.
Almo ProAV team at Bose Headquarters (from left): Brian Rhatigan, Melody Craigmyle & Sam Taylor
I can’t tell you how excited we are to partner with Bose. And I think our dealers are going to be very impressed with the level of excellence, innovation and support from the folks at Bose plus our team of highly trained account managers. Take a look at Bose’s microsite for learn more.
