Getting to Know Programming Services: A Conversation with Tom Kehr & Drew Metherall

In a recent video, Exertis Almo’s Tom Kehr, Systems Designer and Trainer, and Drew Metherall, Programming Manager, discuss different programming topics and how you can position these services to give your business an edge.

Let’s dive into their conversation with key points mentioned in their discussion.

Control and DSP Programming Services

With decades of experience, Kehr and Metherall acknowledge the long and unique history of programming in the AV industry and the complex work completed by programmers.

“There’s a user interface, be it a button panel or touch panel, and often a lot of sensors, and you’re expected to tie all this together to make the experience better for the end user,” explained Kehr.

Kehr begins the discussion with a question.

“What makes Pro AV control so different and unique from a residential system?”

AMX AV control systemMetherall attributes this difference to the added flexibility with Pro AV control and aspects like macros, which you can build and interface with various products, sensors, temperature controls, and lighting, noting that residential universal remotes have limitations in what you can do and are more of a configurable system whereas Pro AV is actual programming of a device.

Regarding the products not distributed by Exertis Almo, Metherall explains that there are some systems that Exertis Almo will not program if they are not up to the level of necessity required in Pro AV.

When discussing the different systems, Kehr brings up the topic of certifications and training within programming.

“I held an AMX certification for 20 years. One of our programmers has a Crestron Silver Level. Our new programmer coming has a Platinum Level. We all hold certifications in Extron, we’ve gotten most of our certification for Q-SYS,” Metherall said. “And if we don’t have [a certification], we’re getting there.”

Kehr elaborates on Metherall’s point, explaining that there is always room for ongoing training.

Kehr and Metherall then discuss the advantages of using Ethernet for an audio-visual control system, explaining that although there are some challenges when mixing audio, video, and control on the same network, you can have a low voltage network company to come in to do all the wiring, since it’s all network, simplifying installation.

Another challenge exists in making changes to an existing control system, as many control files are compiled files. Kehr and Metherall explain that if the client has the original code, or they are willing to invest in a rewrite, Exertis Almo can do that work.

“During an installation, we see the bill of materials, and we have a system schematic or a flow diagram,” Kehr said. “What other documentation do you need as you begin to put the program together?”

In response, Metherall explains that he usually requires a Scope of Work or a Programming Narrative. We typically need a Bill of Materials and a signal flow. While Exertis Almo does not need all these just to do a quote, but once we get into the work, we definitely want all that information.

Kehr mentions that a lot of programming work is event-driven and poses the question, “What can you incorporate into a system for easier use?”

Metherall notes that most programmers utilize a video sync signal off some of the digital or Ethernet-based video transmitters. “We can take that signal and have the system turn on and route to that source without having to even touch a button,” he said.

Metherall elaborates, explaining that many programmers also use sensors on touch panels. Additionally, timers are a frequent addition to a system, allowing the system to turn off after a certain time or turn on at a prescribed time.

Kehr and Metherall also discuss decreased incorporation of voice assistance, acknowledging that these capabilities, like Siri or Alexa, are more present in residential systems.

The duo concludes their conversation by encouraging listeners to learn more by attending the industry-leading expo, E4 Experience.

The discussion offers a detailed look into the world of Exertis Almo Programming Services, with valuable insight on how to expand your reach. Watch the full conversation on YouTube.

If you learned something from this blog and video, you may also enjoy learning how to “Grow Your Business and Expand Your Reach – A Guide to EA’s Commissioning Services” blog.

Tom Kehr

About the Author

Tom Kehr

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer

In-House System Designer and Trainer

Supported Applications: System Design

The Evolution of Conference and Event Spaces in Hotels: Embracing Versatile Solutions

The Evolution of Conference and Event Spaces in Hotels: Embracing Versatile Solutions

In the ever-evolving landscape of hospitality, hotels must strive to cater to the various needs of guests and enhance their overall experience. Hotels frequently serve as a space for conferences, meetings, and large events, which, in turn, requires technology and solutions that keep up with the trends. Today, hotels are embracing cutting-edge technologies and transforming these meeting and event spaces into dynamic hubs of productivity, connectivity, and engagement.

Let’s dive into a few up-and-coming solutions that maximize the guest experience.

Interactive Digital Signage and Smart TVs: A Game-Changer

Interactive digital signage has emerged as a game-changer in the realm of conference and event spaces within hotels. These versatile displays serve as more than just static information boards, with interactive and intuitive features that are often customizable. Whether it’s a touchscreen kiosk in the lobby or a large-scale video wall in the conference space, interactive digital signage offers a myriad of functionalities that enhance the overall event experience.

Moreover, these displays can be integrated with event management software, allowing organizers to update schedules in real-time, make announcements, and facilitate attendee engagement through interactive polls and surveys. The flexibility offered by interactive digital signage ensures that hotel event spaces can cater to a wide range of events, from corporate conferences and seminars to weddings and social gatherings.

LG LAEC Series displayConstructed with an embedded controller and built-in speaker, LG’s lineup of All-In-One Displays eliminate the idea that LED displays are complicated to install. With wireless screen sharing, the LAEC Series is compatible with LG One:Quick Share, allowing a user to share their screen from their device to the display. Plus, the Magic Remote allows users to select and run the menu of the signage using a mouse, with the cursor used as a laser pointer. Additionally, the remote features a “FREEZE” button, to temporarily freeze the screen while switching the content, therefore limiting meeting distractions.

Explore the LAEC Series display details »

Designed to conduct efficient meetings or advertise important information, LG’s UHD LED Backlit Large Format Monitor includes an assortment of tools to meets a hotel’s signage and communication requirements. Featuring a 4K UHD native resolution for enhanced detail, LG’s UHD signage provides a clear view with a non-glare coating.

Learn more about the lineup »

Charging Technology in Meeting Spaces

NonStop conference charging stationHotels are often a go-to location for sales meetings and corporate events, so it’s important to prioritize guests and their devices. With Nonstop wireless charging technology, meeting attendees can efficiently charge their devices, without searching for wall outlets scattered across the room.

Station P features a variety of capabilities designed for the hotel space, including Qi wireless charging, USB-C and USB-A charging, and more. When placed throughout a conference room, this solution provides ample charging options for nearly any device.  Explore the details »

UHD LED Backlit LFMWayfinding Made Simple

Navigating large hotel complexes can be daunting, especially for guests attending events in unfamiliar surroundings. Interactive digital signage simplifies wayfinding by providing intuitive maps, directions, and points of interest within the hotel premises. Guests can effortlessly locate conference rooms, restrooms, dining options, and other amenities with interactive touchscreens. By integrating wayfinding functionalities into interactive digital signage, hotels can alleviate guest frustrations and ensure seamless transitions between different areas of the property.

By embracing these innovations, hotels can differentiate themselves in a competitive market, offering unparalleled event experiences that leave a lasting impression on guests. The evolution of conference and event spaces in hotels is not just about physical infrastructure; it’s about harnessing the power of technology to create meaningful connections, foster collaboration, and inspire memorable moments. As we look to the future of technology in conference and event spaces, one thing is certain: the evolution of conference and event spaces in hotels will continue to be driven by innovation, creativity, and a commitment to delivering exceptional hospitality experiences.

Did you find this blog helpful?
You may also enjoy “The Future of Hospitality: Innovations to Watch in 2024”.

Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

The Future of Hospitality: Innovations to Watch in 2024

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The Future of Hospitality: Innovations to Watch in 2024
In the dynamic realm of hospitality, innovation is the cornerstone of progress. As we look ahead towards up-and-coming trends and innovations, there are several solutions that will likely see an increase in popularity. From custom furniture designs to revolutionary charging solutions and state-of-the-art full-size appliances for extended stay properties, the future of hospitality promises an unprecedented array of innovations that will redefine guest experiences and reshape industry standards.

Custom Outdoor Furniture Designs

As hotels and resorts strive to create unique guest experiences, custom outdoor furniture designs present a compelling opportunity for innovation and personalization. One of the most notable advantages of custom outdoor furniture lies in its ability to reflect the unique identity of a hotel, resort, or restaurant, and custom designs allow for these spaces to showcase their brand. Additionally, custom designs offer unparalleled flexibility in accommodating different preferences and needs of guests. Cape Soleil Chairs

In particular, there are two trending collections from Cape Soleil that provide a perfect blend of luxury and comfort for hotel spaces, outdoor dining, resorts, and more — the Verde Collection and the Santorini Collection.

The Verde Collection delivers a stunning combination of sustainability and luxury, featuring sophisticated style constructed from recycled materials. Thoughtfully designed with sustainable HDPE materials, the collection provides guests with a realistic wood finish, without the maintenance and wear-and-tear of natural wood. Each item in the Verde Collection delivers impressive durability for years of constant use, with all seating featuring a contoured backrest for additional comfort. And with solid, heavy-duty construction to withstand UV fading, salt, insects, and other outdoor elements, the collection provides guests with a resort-quality feel that’s guaranteed to impress.

The Santorini Collection from Cape Soleil provides a perfect combination of style and durability, featuring contemporary style and all-weather construction. Designed to enhance guest comfort while seamlessly blending in with any style of décor, the collection delivers a luxurious experience for guests in a variety of applications. And with solid, heavy-duty construction to withstand UV fading, salt, insects, and other outdoor elements, the collection provides guests with a resort-quality feel that’s guaranteed to impress. Explore the collections »

Enhanced Extended Stay Properties

Extended stay properties have long catered to travelers looking for a comfortable “home away from home” during longer stays. In 2024, we can expect to see significant enhancements in this segment, particularly in the realm of full-size appliances. Brands like Frigidaire and Midea are introducing full-size appliances with a wide range of options to meet the various needs of guests. From spacious refrigerators to state-of-the-art cooking appliances, these enhancements work to elevate the extended stay experience and attract travelers in search of convenience and comfort.

NonstopNonstop Charging Solutions for Hotel Rooms

In today’s high-tech world, staying connected is more important than ever — especially for hotel guests. With wireless charging capabilities, Nonstop solutions for hotel rooms are becoming increasingly essential. From smartphones and tablets to laptops and smart watches, guests rely on a number of electronic gadgets throughout their stay. In 2024, hotels are stepping up their game by providing convenient charging solutions that ensure guests can power up their devices whenever they need to. Whether it’s built-in USB ports, wireless charging pads, or portable charging stations, these innovations are set to become standard amenities in hotels around the world. Additionally, Nonstop charging solutions offer opportunities for custom designs, allowing properties to include their own personal branding or advertise hotel amenities within the guest room.

Explore the latest charging solutions from Nonstop»

Wireless Screen Sharing with Apple Airplay on LG TVs

As a wireless functionality from Apple, Airplay allows for the streaming of audio, device screens, video, and more from MacBook, iPhone, and iPad. With support available on a variety of LG TV models, guests can seamlessly share content from their Apple devices straight to their TV. Additionally, this capability provides increased efficiency when changing content in lobby TVs, keeping guests informed and engaged at all times.

Supported models include the US670H Series UHD 4K Pro:Centric Smart Hospitality Displays, available in 50″, 55″, 65″, and 75″ sizes.

For all-things LG, explore the full lineup »

The future of hospitality in 2024 holds immense promise, with innovations ranging from custom furniture designs to charging solutions and enhanced amenities for extended stay properties. As the industry continues to evolve, it’s clear that innovation will remain at the forefront, driving progress, shaping perceptions, and creating an enjoyable experience for guests. By embracing these transformative technologies and ideas, hospitality spaces can anticipate a future where guest satisfaction knows no bounds, and unforgettable experiences await at every turn.

Connect with us today for more information on our latest offerings.

Did you find this blog helpful?
Connect with Hospitality at Exertis Almo on LinkedIn, or visit Hospitality.ExertisAlmo.com

Innovate Corporate Collaboration with AI-Powered Solutions for Microsoft Teams Rooms

In today’s fast-paced business environment, effective collaboration is essential for success. With the rise of remote work and dispersed teams, the demand for seamless and intelligent collaboration solutions has never been higher. This is where AI-powered solutions for Microsoft Teams Rooms come into play, revolutionizing the way teams communicate and collaborate. As a professional audio-visual technology distributor, we understand the importance of providing innovative solutions to our Pro AV resellers and integrators. Let’s explore how AI-powered technology can elevate corporate collaboration, focusing on solutions that seamlessly integrate with Microsoft Teams Rooms.

Understanding the Need for Advanced Corporate Collaboration Solutions

MAXHUB 21.9 Aspect Ratio DisplayIn today’s digital age, businesses are constantly seeking ways to enhance collaboration and productivity. Traditional meeting rooms are being replaced by intelligent, interconnected spaces that facilitate seamless communication and collaboration. With the increasing demand for remote work and flexible collaboration solutions, businesses need tools that can adapt to their evolving needs. AI-powered solutions for Microsoft Teams Rooms offer the perfect solution, providing advanced features and functionality that enhance the collaboration experience.

Introducing AI-Powered Solutions for Microsoft Teams Rooms

AI-powered solutions for Microsoft Teams Rooms leverage the latest advancements in artificial intelligence to deliver an unparalleled collaboration experience. These solutions are designed to integrate seamlessly with Microsoft Teams, providing users with intelligent communication and collaboration tools. From AI-powered cameras and microphones to intelligent displays and content sharing solutions, there are a variety of AI-powered technologies available to enhance the Microsoft Teams Rooms experience.

21:9 Aspect Ratio Displays: Revolutionizing Collaboration with AI Integration

Epson 21.9 Aspect Ratio short throw projectorOne of the key components of an AI-powered Microsoft Teams Rooms solution is the MAXHUB 21:9 Aspect Ratio Display. These innovative displays combine cutting-edge technology with intelligent AI features to revolutionize the collaboration experience. With a 21:9 aspect ratio, MAXHUB displays provide users with more screen real estate, allowing for better multitasking and productivity. Also, these displays feature built-in AI capabilities, such as facial recognition and gesture control, that further enhance the collaboration experience.

For projects with limited space, the Epson PowerLite 810E Extreme Short-Throw Projector can deliver up to a 160″ diagonal image from just 12″ away from the wall. It’s built-in flexible digital canvas makes for easy integration at 16:9 native aspect ratio and provides additional support for ultra-wide 16:6 and 21:9 for an equitable conferencing experience in meeting rooms.

Other Essential AI-Powered Technologies for Microsoft Teams Rooms Integration

In addition to 21:9 displays, there are a variety of other AI-powered technologies available to enhance the Microsoft Teams Rooms experience. Lenovo 11S30008US THINKSMART CORE FULL ROOM KIT SystemAI-powered cameras and microphones, such as those offered by Jabra and Audio-Technica, provide crystal-clear audio and video quality, ensuring that every meeting is productive and professional. AI-powered content sharing solutions, such as those offered by Barco ClickShare, make it easy to share content and collaborate in real-time.

To simplify the meeting room product specification process, there are also a variety of meeting room kits available with a system of products from manufacturers such as Lenovo, Jabra, and Yealink.

Check out our recommended MTR-compatible solutions used in the MTR Experience Center at E4.

Explosive Interest in AI Integrated Solutions

The 2024 E4 Experience shows are set to ignite interest in AI integrated solutions, with a particular focus on cutting-edge advancements. Along with showcasing a diverse range of hardware certified for seamless integration with Microsoft Teams, a standout innovation to be featured is Microsoft Copilot, a revolutionary tool harnessing the power of AI. With its ability to streamline tasks and enhance productivity, Copilot makes a significant impact in a variety of applications including corporate spaces. From facilitating the creation of dynamic presentations to optimizing workflows, AI-driven solutions are poised to revolutionize how businesses operate, marking a pivotal moment in the evolution of workplace technology.

Summing Up AI-Powered Collaboration With MTR

Innovative AI-powered solutions are transforming the way businesses collaborate, and Microsoft Teams Rooms integration is at the forefront of this revolution. By leveraging AI-powered technologies such as 21:9 aspect ratio displays, auto-tracking video cameras, wireless microphones, and networked control, businesses can create intelligent, interconnected meeting spaces that facilitate seamless communication and collaboration.

Lisa Lingo, Category Manager – Collaboration

At Exertis Almo, we are committed to providing our Pro AV resellers and integrators with the latest and most innovative collaboration solutions. If you’re interested in learning more about how AI-powered solutions can enhance your Microsoft Teams Rooms experience, contact us today.

Exploring Outdoor Spaces: the Power of AV in QSR Drive-Thru and Outdoor Dining

Welcome to the season of outdoor adventures! With warmer weather beckoning, patrons are eager to dine al fresco and enjoy the great outdoors. As the demand for outdoor dining and drive-thru experiences continues to rise, so does the importance of integrating audiovisual (AV) technology to enhance customer engagement and satisfaction.

Now is the perfect time for Pro AV integrators to dive into the realm of Outdoor AV solutions and grow their offerings for the high-growth Quick-Service Restaurant (QSR) market.

Let’s explore the innovative applications of AV solutions for QSRs and outdoor dining areas.

Peerless-AV menu board drivethru KOF555-31. Digital Menu Boards for Dynamic Displays

Say goodbye to static menu boards and hello to dynamic digital displays. Digital menu boards offer QSRs the flexibility to update menu items, promotions, and pricing in real time, catering to changing customer preferences, deals, and seasonal offerings. These eye-catching displays not only capture attention but also drive upsell opportunities and enhance the overall customer experience with a more efficient ordering process. Additionally, customers can view the items in their order on the screen, allowing them to make any corrections necessary before reaching the window.

Peerless-AV’s Outdoor Digital Menu Boards are all-weather rated and provide a simple installation process while allowing users to update the digital content remotely and in real-time.

2. Enhanced Communication in QSR Drive-Thru Lanes

Microphone and SpeakerGone are the days of crackling speakers and static-filled orders. AV technology is revolutionizing the drive-thru ordering experience, providing crystal-clear audio and seamless communication between customers and staff. Peerless-AV’s Speaker and Mic retrofits to the Outdoor Digital Menu Board for quick and simple installation, while delivering clear audio quality to ensure that every order is heard accurately, and every interaction is memorable.

3. Convenience of Interactive Ordering Kiosks

LG KioskFor those who choose to order in-store, interactive ordering kiosks empower customers to take control of their ordering experience. These user-friendly touchscreens provide a convenient way for patrons to browse menus, customize orders, and complete transactions independently. By streamlining the ordering process, QSRs can reduce wait times, minimize order errors, and improve overall operational efficiency.

Designed to elevate any quick-service restaurant, the LG Self-Ordering Kiosk Monitor showcases vivid product images for easy ordering and doubles as an advertising screen when in standby mode. Maintenance is a breeze with its drawer-type design, allowing access to essential components, like the receipt printer and card reader without needing to disassemble the body. To learn more, watch the Exertis Almo podcast discussion on QSRs and kiosks.

4. Immersive Outdoor Dining Experiences

Transform outdoor dining areas into vibrant entertainment hubs with AV technology. Weather-resistant speakers, outdoor TVs, and ambient lighting create immersive environments that captivate diners and enhance their dining experience. Whether it’s live music, sports events, or digital signage displaying mouth-watering menu items, AV solutions elevate the outdoor dining experience.

Peerless AV Outdoor DisplayThe Xtreme High Bright Displays from Peerless-AV are built to withstand the elements. These displays provide stunning picture quality – even under direct sunlight. With an operating temperature range of -31F to 140F and AK10 protective glass, Xtreme Displays are designed to thrive year-round. With an ambient light sensor that adjusts brightness accordingly, these displays offer impressive versatility for any outdoor setting.

Designed exclusively for the Peerless-AV 75″ Xtreme High Bright Outdoor Display, the Outdoor Landscape/Portrait Wall Mount combines versatility, simplicity, and stability.

Samsung’s BHT Series Pro Terrace Edition is an outdoor QLED TV ready for a variety of customizable possibilities. Designed to engage customers in any outdoor environment, the series provides ultra-bright picture quality, weather-resistant durability, easy content management, and business-grade solutions. No matter the season, the IP55 weatherproof rating protects the display from the outdoor elements including humidity, dust, and heat.

BHT Series Pro TV Terrace Edition

Enhance the outdoor audio experience with excellent full-range sound quality and 360-degree coverage of listening space, JBL’s Compact 5” Mushroom-Style Landscape Speaker is ideal for restaurants, pool areas bars, outdoor food courts, and more. And with a compact size and hunter green exterior, the speaker easily blends in with the landscaping.

As detailed in the blog, “Bringing Harman-ies Outdoors,” Rob Voorhees, Exertis Almo Business Development Manager, provides an in-depth guide about the outdoor audio category, featuring product recommendations for various outdoor projects and applications.

5. Seamless Integration and Scalability

One of the key advantages of AV technology is its ability to seamlessly integrate with existing infrastructure and scale to meet evolving business needs. Whether you’re working with a small QSR looking to enhance their drive-thru experience or a large chain expanding their outdoor dining offerings, AV solutions can be tailored to suit their specific requirements and budget.

In conclusion, the integration of AV technology in QSR drive-thru lanes and outdoor dining areas is transforming the way customers engage with food service establishments. By leveraging innovative AV solutions, QSRs can enhance communication, streamline operations, and create memorable experiences that keep customers coming back for more.

Ready to elevate your outdoor dining and drive-thru restaurant projects?
Reach out to us today to explore how our range of AV hardware and software solutions can help you achieve your goals.

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