This is part two of a three-part blog series on ARHT Media’s new Holographic TelePresence technology, distributed in the U.S. exclusively through Almo Professional A/V. You can find part one here.
Providers like Zoom have done an amazing job supporting the new remote world this year. But if you’re now video conferencing all day, you may be “Zoomed out” from all the video calls. I know I am.
What seems like endless video conferences, webinars, and virtual meetings has been, well, fine. And necessary during this cultural shift in work and meetings. But we can only thrive so long on standard 2D video conferencing.
In remote and virtual settings, 2D video conferencing only scratches the surface of what is possible.
In part one of this three-part blog series, we gave you the scoop on something new and exciting that could change video meetings and virtual events. That something is called Holographic TelePresence, and it’s a solution from ARHT Media that brings lifelike, interactive holographic display content to your event, room or computer screen. Holographic TelePresences creates a unique and highly engaging experience like no other.
To add to the excitement, ARHT’s new Virtual Global Stage (VGS)platform is a premium, digital experience. It offers the look and feel of a professional broadcast but streamed online. Through the Virtual Global Stage, presenters, panelists and lecturers around the world can participate from wherever they can access a capture studio.
Imagine the possibilities when you eliminate the need for a huge venue, expensive travel, and the physical gathering of attendees.
Unlike AR and VR, No Headset Is Needed With Holographic TelePresence
Do you know how hologram technology works? Below, we explain how ARHT Media does it.
Using proprietary technology, capture studios, and standard projection equipment, Holographic TelePresence “beams” presenters into one or multiple venues simultaneously. You may also hear the technology referred to as HoloPresence, short for “holographic presence.” Presenters can be located anywhere in the world — they just need the equipment and access to the platform via the web. Along with a new hologram presentation platform known as the Virtual Global Stage, Holographic TelePresence enables hybrid events — with some participants attending remotely and some attending live.
In other words, ARHT’s hologram events can run with all-remote participants/presenters, or with some live and some remote participants/presenters. Attendees and speakers choose how they participate — remotely or face to face — which empowers choice and flexibility. The value is that events can reach their largest possible audience. Organizations can also deliver a premium experience that goes well beyond the 2D video call.
To explain how Holographic TelePresence works, we’ll distinguish it from holograms, virtual reality (VR) and augmented reality (AR).
Holographic TelePresence vs. Holograms:There is a distinction to be made between true holograms — 3D images produced in mid-air — and Holographic TelePresence. The “ARHT” (pronounced “art”) in ARHT Media stands for Augmented Reality Holographic Technology. It turns out that ARHT’s solution is not exactly equatable to a hologram, even though the final result appears as one. (Quick note: we will refer to the imagery produced by ARHT’s technology as “holograms;” just know we’re using that term as a general understanding of the final result — lifelike images that appear to the audience as holograms. We’re doing that for simplicity’s sake, not specifically to annoy the technology purists out there.)
Holographic TelePresence vs. AR and VR: How does ARHT’s solution differ from other new hologram technology, virtual reality and augmented reality? VR blocks out your ability to see and hear the real world — usually through a VR headset. AR uses a computer and, sometimes, a special headset or glasses to create digital objects and overlay them onto what you see in our physical world. Are you familiar with Pokémon GO? That’s also augmented reality.
Holographic TelePresence is a projection that uses an illusion effect powered by ARHT’s “HumaGram” technology. ARHT’s technique is more sophisticated than others you may know, like Pepper’s Ghost. Contrasting AR and VR to Holographic TelePresence, ARHT’s solution is neither augmented reality nor virtual reality alone. Holographic AR is steps beyond — no headset or special glasses needed.
With these distinctions and a new understanding, we’re ready to reveal the minimal equipment it takes to deploy ARHT’s hologram technology in any space.
Debunking the Technology
To virtually stage a room, Holographic TelePresence requires a more precise setup than video conferencing or a remote presentation system, but the concept and necessary equipment are pretty straightforward. ARHT’s setup is a combination of video shot in front of a backdrop, then projected on stage (or “on stage,” if being done virtually) onto a screen. So, the production needs a screen, as well as controlled lighting, to ensure the projection is bright and visible.
In an article with Inavate Magazine, Andrew Parry, an online learning video producer at Imperial College Business School, explained further. Elements to consider include the capture space (plus, distance between camera and subject), the height/positioning of the camera, and lighting. In the case of Imperial College’s virtual stage design, Parry explained, lights placed behind the subject backlit everything, including shoes. He added that there were also two lights arranged in front of the subject to improve the lighting of the human hologram on the other end.
Factors such as lighting and camera angle ensure that the final result — holographic display images on the screen — is an accurate representation in terms of body shape and dimensions. Thankfully, the AV industry is quite familiar with the principles of projection, making the execution of this technology, once learned, quite straightforward.
Below, you’ll see some behind-the-scenes photos of the setup in a recent hologram teleconference held live with ARHT’s hologram tech. In the interview, rAVe [PUBS] founder Gary Kayye (beaming in from North Carolina) and Almo’s Sam Taylor (beaming in from Maryland) are using ARHT’s Virtual Global Stage. To the audience, the two appeared virtually on the same “stage” with no editing, and no latency lag, having a real-time conversation about the emerging interactive hologram technology.
Will Hologram Technology Change Business in 2020?
While holograms have gotten plenty of attention in the media these past few years, many could be asking if this is just a trend. Will on-stage holograms like ARHT Media’s become big business? What can we expect from hologram technology in the future?
We believe any industry — higher education, live events, advertising and entertainment, healthcare, corporate spaces, meeting spaces, you name it — will benefit from 3D holographic display technology.
This is part one of a three-part blog series on ARHT Media’s new Holographic TelePresence technology, distributed in the U.S. exclusively through Almo Professional A/V. Look for part two in the coming weeks.
Almo Professional A/V and ARHT Media, Inc. have an exciting new partnership and offering that could transform the landscape for digital meetings, events and hybrid/virtual learning. This new solution, in fact, could enhance almost any application in which a face-to-face interaction or presentation, prior to COVID-19, would have been the norm. The technology, developed by ARHT, is called Holographic TelePresence, and Almo is now the exclusive U.S. distributor for it. Through this solution, we can deliver a unique and highly engaging holographic display experience like never before.
What does this mean for you? Is interactive holographic display technology really something to pay attention to right now?
Holographic teleconferences are here to stay. ARHT’s 3D hologram meetings aren’t just intended to create a one-off “wow” moment — though they definitely do that, and it’s certainly a plus. The real value is when you find a technology platform that helps you overcome a bigger business issue. In the face of COVID-19 today, that bigger business issue is a lack of engagement with remote work, digital and virtual events, and (seemingly endless) conference calls.
The end goal is that participants, both online and in-person, want to use hologram media again and again. ARHT’s hologram tech makes this possible. The technology is ideal for panels, trainings in conference rooms, or even town halls. Hologram tech also amplifies product launches, hologram advertising, hologram teleconferences, hologram trade show displays, and more.
Almo Pro A/V EVP and COO Sam Taylor beamed onto the Virtual Global Stage to talk to rAVe [PUBS] founder Gary Kayye about ARHT Media’s technology, available through Almo.
What Is Holographic TelePresence?
The solution, Holographic TelePresence, powers hybrid events that take place both online and offline simultaneously — possible alongside a new feature of the platform called the Virtual Global Stage (VGS). The technology, HoloPresence (or “holographic presence”), enables presenters to appear remotely, as holograms, in front of an audience to speak and interact with them in real-time.
A bit more about how it works:
Presenters appear in lifesize proportions with the capacity to interact with audience members (and the other panelists) virtually. As you saw from the above video, the virtual stage design is clean and to realistic proportions; plus, you can virtually stage a room to your liking.
The Virtual Global Stage is powered by the same proprietary transmission software in ARHT’s new hologram technology; it allows you to “beam in” multiple presenters into any virtual, online environment. The Virtual Global Stage feature is great for applications like large meetings, conferences and events.
Both live and prerecorded hologram appearances are supported for a range of applications — like elevated guest lectures, trade shows, and advertising and marketing campaigns.
This solution completely amplifies virtual interactions, online presentations, and hologram services in a way that your customer has never seen. With it, organizations, advertisers, and event marketers can reach a proportionately larger audience and deliver a premium hologram presentation that goes well beyond the 2D video call. Meanwhile, presenters benefit by being able to use key aspects of natural communication, like body language, to deliver a more engaging message and experience to attendees.
How Do Holograms Work on Stage?
What does the audience actually see when experiencing one of ARHT’s holograms? Proprietary HoloPresence displays — lifelike “holograms” that give a sense of presence and being in the same room as the hologram presenter. Those hologram presenters are realized through augmented reality. (Insider tip: the “ARHT” in ARHT Media stands for Augmented Reality Holographic Technology.)
Quick explanation: The word “hologram” has, perhaps confusingly, become synonymous with any 3D imagery. It’s worthwhile to make the distinction between ARHT’s hologram technology and various illusion effect techniques, like Pepper’s Ghost, used to achieve a 3D effect. Know that we’re using the term “hologram” as a ubiquitous understanding of the final result — lifelike images that appear to the audience as holograms, 3D images in mid-air.
Anyway, any AV arm wanting to add holographic technology to its wheelhouse should understand the different techniques to achieve a 3D effect on stage — and the costs of each. Take ARHT Media’s resurrection of James Naismith, for example. Here, Holographic TelePresence was even more innovative and cost-effective than projections using Pepper’s Ghost. Instead, ARHT’s photorealistic “HumaGram” technique is behind the effect.
If you need proof, Dr. David Lefevre, director of the Imperial College’s Edtech Lab and an ARHT Media client, gives it to you. Dr. Lefevre said to the BBC, “The problem with Pepper’s Ghost is that it can be intricate to set up and can cost about £150,000 to run an event.”
Referencing Holographic TelePresence, “This is simpler — you project upon a glass screen, and a backdrop behind it uses software to give it an illusion of depth. It runs at the low thousands each time, so for the first time universities can afford it,” Dr. Lefevre added.
Low Cost, High Reward: Why Now Is The Perfect Time for 3D Holographic Display Tech
What do hologram solutions do that traditional video doesn’t?
First, there’s a wow factor you don’t get with 2D video conferencing. While holograms seem to be a part of our everyday lives in film, it’s not every day that you actually see this type of presentation technology as such an attainable reality.
Viewers also benefit from more lifelike content, too. In a classroom, for example, presentations from human holograms — whether a guest lecturer or students’ everyday professor — help aid in retention and engagement. The more we can replicate real-life interactivity in our virtual spaces, the more it’ll be embraced.
Even though we all miss that in-person interaction, it is no longer the only way we do business. The mass deployment of video conferencing solutions in early 2020 was a big step forward for AV — but video chat and 2D video conference software only scratches the surface of what’s possible. Holographic TelePresence brings prime-time to all of us and completely enhances the way we interact virtually.
Get in touch with Almo today for more information, and visit www.almoproav.com/holographic-telepresence to talk to your regional service development manager about Holographic TelePresence.
This time last year I was a few months into my role as Business Development Manager (“BDM”) here at Almo ProAV. I had spent the previous 6 years with an AV manufacturer, and we thought it would be an interesting opportunity for me to share some of my insights from seeing the Infocomm show through the lens of a distributor. This year would have been my 2nd show as an Almo BDM, and the plan was for me to do another post-show recap. Well, obviously a lot of plans have changed in 2020. The Infocomm show went virtual as a response to COVID-19, and for the first time we got to see how an event of Infocomm’s size and scope would translate into a virtual space. Here are some of my thoughts.
The Amount of options felt overwhelming – In a good way
If there’s one thing that felt like it wasn’t missing from Infocomm this year, it was the quantity and quality of things to do and places to see. I’ve been to 6 of the live shows now, and at each one I always had a bit of FOMO throughout the entire event. With trainings happening upstairs, events happening in booths throughout the day, and with so much space to explore – it’s easy to miss something good. One feels like they have to pick and choose where to spend their time because one cannot possibly see and do everything. With Infocomm Connected, that feeling was still very much present. There were trainings happening pretty much all day, and with overlapping schedules in some cases. I found myself having to build my daily itinerary each morning to make sure that I could get to as much of the content that I was interested in, and that wasn’t even including trying to carve out time to visit presenter’s microsites and more.
It’s very Impressive How Quickly So Many Companies Have Been Able to Adjust
When you think about the wheels that were in motion for AVIXA (and really any company) in Feb 2020 and how those wheels had to be so suddenly turned in a different direction – it’s mind-blowing that there was even a virtual show to begin with. For many, Infocomm planning starts in the fall of the previous year. So to be able to re-direct a show of that scale with that energy and put something together in a few months is truly awe-inspiring. Almo went through a similar experience in coming up with the virtual E4 Evolution show this spring, and I can’t say enough for how hard everyone had to work to put that together. I can’t think of any presentation I saw that didn’t have the “current challenges of our COVID-19 world” front and center. New products have been developed, new marketing strategies rolled and new ideas for solving new challenges are ready to go. No one thought we would be here 5 months ago, but none-the-less we’re back to doing what people in AV have always done, which is figure out a way to make it work and make it better.
Nothing Beats the Real Thing
For all of the things that Infocomm did well, it still felt like something was missing. This is by no means a knock on the Infocomm Connected, so much as it is a credit to the standard that the Infocomm live events created. There were some fun features, like playing music between presentations and some fun transitions we moved through the day. But for me, nothing beats the lights and the pounding music and the 50 foot LED displays that you get from a traditional Infocomm event. Audio Visual, more than most other industries, exists to provide people with experiences. It’s these experiences that drive the manufacturers in the industry to build the best products. We can all talk about the great things that various products do, but the real magic is in seeing the finished product of a fully built out AV system. This is my way of saying that Infocomm Connected was a tremendous success and it’ll certainly be interesting to see how virtual tradeshows evolve from here….BUT, I’m really looking forward to walking the show floor in 2021, if possible. There’s nothing better.
Recently, Almo Pro A/V EVP/COO Sam Taylor participated in the InfoComm Connected 2020 LIVE Q&A with AVIXA President Dave Labuskes, following the keynote address, “A Better Normal: Reducing Friction and Finding Our Way in a Hybrid World.”
During the 15-minute live Q&A, there were so many questions asked that it was impossible to respond to them all in the time allotted. So we asked Sam to sit down with us and tackle every one of the questions directed his way. Here’s Part 1 of those responses:
Q: How do you envision the changing role and importance of digital signage?
A: There is so much opportunity for the AV industry as we create this “better normal,” especially in the area of signage. More than ever before, there’s a need for health and safety messaging: reminders to wear masks, wash hands and maintain social distancing are going to be with us for awhile. Along with this messaging, manufacturers are working hard to build in new features that address this era: touchless monitors, displays that provide thermal scanning, displays with built-in hand sanitizing dispensers and more.
Q: Where do you see the industry going with Wireless Presentation solutions with so many people now needing hybrid solutions and Zoom, team, integration?
A: It’s exploding. Wireless presentation is the future. It used to be about bringing your own device to a meeting — now you can bring your own meeting (BYOM) and have your participants plug-in from wherever they are, which is mostly from home these days. For example, Barco’s Clickshare Conference enables people with different platforms to utilize the same speakers, microphone and cameras for a seamless meeting. This is going to help people social distance and still have a productive discussion.
We’re also seeing more “work-from-home” hardware bundles with web-based portable speakers and cameras that are professional, reliable and can be used remotely from just about anywhere.
Q: As AV designers, especially working with architects, we have to be careful about advocating for digital spaces. It can help AV ride through this crisis, but it will surely dry up future work with architects. How do we advocate for our clients to feel safe in real spaces?
A: That’s a work in progress as there are still so many unknowns. This crisis is also a very personal experience as everyone has their own comfort level about returning to a closed group environment. Virtual connection is here to stay even while in-office connection starts to return. In the short term and long run I believe that AV designers and architects are going to have more work to do. Every existing office will be redesigned in some way. New builds are going to have to incorporate more meeting spaces that are smaller and allow for social distancing. The days of one large conference room for 25 people having a two-hour meeting are not coming back for a long time. Open area seating will have to be redesigned as well.
Q. What new tech integrations do you all see going forward in a post-COVID world in regards to events AV and connectivity?
A: This is another area where our industry can shine. The show, the learning, the networking must go on but this has forced us to be more creative in our delivery. The key is to keep the learning coming, and to keep us connected and thriving together. Live and virtual events each have their benefits so we feel it would be in our best interest to have both. Expect to see advancements and quick evolution in this arena – better connections, sleeker equipment, and even holographic telepresence, in which a full-size version of a speaker is beamed into a virtual meeting or live event without the travel time and expenses.
Q: Is there a role for distributors to play in helping companies bridge the revenue gaps through creative financing options?
A: Absolutely! Distributors have already begun partnering with manufacturers to provide financial relief through creative financing options such as additional 30-day extended credit terms. This gives resellers the critical ability to keep planning ahead and pushing forward.
Q: How would you recommend integrators get into AVaaS?
A: Lean in on the supply chain! Contact your distributor. If your distributor doesn’t offer it, we do at Almo. Now is the opportunity to leverage the services available through distribution to help rebuild and grow businesses. AV as a Service has been a buzz term for many years but those flexible financing and leasing options are needed more than ever because they allow for cash flow. This gives the integrator or reseller the ability to pursue larger, long-term installation opportunities as they open up, provide the latest technology, labor services and recycling/replacement options without any capital expenses.
Look for Part 2 to these questions, coming next week. We’ve reached out to Almo’s Business Development Managers who are SMEs on many of the inquired about topics relating to moving forward in a hybrid world.
This past week, Zoom hosted their annual user conference in San Jose, California. The reported number of registrations for the event was double that of last year and was listed at 2600. From employees dressed as Astronauts to Snoop Dogg, this event was in a world of its own. Read on to hear one man’s journey to Zoomtopia.
New Tech Unveiled
Zoom’s CTO revealed some new features already available and some currently in beta. We will soon be able to convert speech to text while conducting a video conference call and have that text be searchable. This is not new technology and has limited use in my opinion. Another feature that will soon be available is language translation. In real time you can speak to a colleague from another part of the world and both speak in your native languages. They provided a demonstration of this with English, French and Spanish speaking guests all communicating together. I was impressed with this feature until the demonstration when they showed two additional individuals on the active call who were human translators. I don’t think I want a total stranger on my calls, live-translating my business dealings. Another feature relates to virtual backgrounds. This functionality exists today, though soon you’ll be able to add a motion-enriched virtual background. The demonstration of this was an individual with a beach scene behind him. At first the waves and palm trees were still images, and then once activated the waves began to crash onto the beach and palm trees sway in the breeze. Personally, I think all virtual backgrounds look like an elementary school aged child’s first attempt at Photoshop. This feature in action is even more distracting! The Zoom Phone was also a heavily discussed topic as it attempts to disrupt the traditional VOIP phone market. A new feature demonstrated included an employee who received a call on her Zoom phone, placed the call on hold, transferred it to her cell phone, then found an available Zoom room and once she entered the room transferred the call to that system and continued on with their discussion. This sequence of events may seem simple as I’ve described it, however nothing is simpler than stating, “I’ll call you back from the conference room.”
Workshops and Conferences
After the keynote and several hours of working the joint Avocor/Almo booth, I jumped into a session labeled, “Deep Dive into the Future of Zoom Rooms.” The description did mention a guest speaker from Poly, Tim Root and Zoom employee Jeff Smith, but no one else. A representative from Neat was added last minute, which turned this into a 45 minute sales pitch on Poly vs. Neat.
The troubling part of this was that Poly had been promoting their partnership with Zoom for months leading up to the Zoom user conference and Neat hadn’t even been announced until the opening keynote a mere 4 hours earlier. The heavy investments made by Poly, Logitech, Crestron and others appeared to be dismissed for this new brand which Zoom has invested into.
I attended a session titled “Going advanced with Zoom Rooms for ProAV,” where I was joined by several supporting audio visual integrators. If you’ve been in the AV industry for any length of time, you would have been able to teach this course.
Discussions included panel and camera placement, the need for confidence monitors and table top mics vs. ceiling mics. This did not accurately represent ProAV.
I anticipate those who began to read this have since stopped and moved onto another article or dove back into their inbox. That’s ok. They’ll not be at next year’s Zoom conference, but if you’re still reading, I hope you will consider attending! For as harsh as I’ve been about this conference, it included some amazing interactions. While demonstrating Avocor’s 65” & 75” displays with Zoom kits including Logitech, Huddly, MXL mics, Lenovo and JBL, I was engaging with high level execs from Fortune 500, oil & gas, universities and various startups in tech and biomedical. In addition, many of AVIXA’s top integrators were in attendance to better understand how to engage with this fast growing company.
In Closing
Zoom may not have released a fancy new widget or enhancement and that’s ok. Those are not the reasons why this platform has been so rapidly accepted. It’s been adopted because it just works as expected! For new users, there is very little instruction needed to get up and running. Of course, if you are looking to deploy a Zoom Conference Room, you will need the assistance of a Professional Audio Visual Integrator. Many of the end users I spoke with complained about the all-in-one solutions on the market as having a bad camera, mic or insufficient audio enhancement for their space. Although Zoom is sending mixed messages to end users about the need for our industries expertise, end users seem clear on what they need. They want Zoom and they want the best display, mic and speakers for their specific space. Sure, some customers will look to deploy Zoom Rooms themselves, but there will always be DIY end users. Almo has prepared kits with Zoom certified hardware for various room needs and sizes. These kits come complete with all the essentials and allow our integrators to purchase all brands from a single source.
While still relatively small, Zoom managed to draw an impressive crowd to this user conference. The size allowed for sufficient engagement and there was genuine interest in expanding this platform across the globe. Zoom is expanding into various global markets like Central and South America, Europe and Asia Pacific. To be successful, they will need Professional Integrators to deploy professional enterprise solutions that can all be found at Almo!
As Almo Professional AV prepares to celebrate 10 years in operation as business unit of Almo Corporation I feel grateful and proud to be part of this great organization. Looking back to 2009, at the origination of the division we had no vendor partners and no customers while today we have thousands of loyal customers and amazing partnerships with approximately 50 of the most desired manufacturers in the industry.
While many key factors have contributed to our mutual success with our customers and vendor partners, one key driver is our intentional strategy to keep our line card relatively narrow and focused compared to other distribution companies. When it comes to displays and projectors we aim to partner with a wide range of vendors to support the demand in the marketplace, however in other product categories we have chosen to partner with only a small number of manufacturers that we feel to be the best in class. This strategy has helped Almo to remain important to our existing partners as well as enabled us to better support a more narrow set of vendors.
With this, you won’t see very many new vendor partnerships announced by Almo each year. However, when it makes sense for a new partnership in the eyes of Almo and the potential vendor and we feel the partnership will bring value to our loyal customers then we will move forward with a new product offering. The last six to nine months we have found ourselves in a situation where there were several new partnerships taking place including D-Link, Ecler, VDO360, and Vivitek.
If you have had the opportunity to attend any of our recent E4 Experience events you likely heard our keynote speaker Gary Kayye talking about the emergence of AV over IP solutions. If you think about it, all sorts of professional A/V products now have a network port and can live on an IP network. The addition of D-Link now gives our customers the ability to include the networking solutions (i.e. switches, wireless routers, etc.) along with the rest of the gear they are sourcing from Almo for their given project.
Ecler, while probably not a familiar name to you here in the United States has been providing high quality commercial audio solutions in Europe for over 50 years. Through our partnership as the exclusive distributor in the United States Almo can offer our customers high quality proven products including loudspeakers, amplifiers, DSP, mixers & more at competitive pricing all while helping dealers to maintain healthy margins on their projects.
When it comes to soft codec based video conferencing, Zoom has taken the world by storm so it’s only natural that manufacturers are offering products that integrate with soft codec platforms. One of the challenges is including different components from different vendors that may or may not be tested or certified by Zoom potentially leading to support issues post installation. One of the things that attracted us to VDO360 was their single SKU, single box ZoomRoom kit that includes the camera, audio conferencing, PC, tablet controller and all required cabling, leaving out only the display.
While we were already well served with our existing projector manufacturer relationships, the addition of Vivitek adds a little more depth to our line up and will provide our customers with quality projector hardware at price points that may have not been previously available, with strong programs to enhance dealer’s margins.
Please visit www.almoproav.com or contact your Almo Account Manager for additional details on these solutions. Next stop, InfoComm 19. Register with code ALM123 for a free pass.
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