Investing in DVLED isn’t like picking up a basic TV off the shelf—it’s a major project with serious stakes. Whether it’s a show-stopping video wall for a corporate lobby, a high-energy esports arena, or a mission-critical public safety command center, the last thing you want is to be left high and dry when things don’t go as planned.
That’s why choosing the right manufacturer and value-add distributor isn’t just important—it’s essential. When you work with a trusted manufacturer and distributor, you’re not just getting a box of LED panels—you’re getting a team of experts who ensure everything runs smoothly before, during, and after installation.
Why Trust Matters
Not all manufacturers are created equal. Sure, there are plenty of Direct View LED options out there, but if you go with a brand that lacks strong service and support, you could be stuck with a very expensive problem and no clear path to fix it.
With LG, you’re backed by a manufacturer that prioritizes end-to-end support—from design and pre-planning to installation and long-term maintenance. And when you add Exertis Almo to the mix, you get an extra layer of expertise and assistance, ensuring your project stays on track and your investment is protected.
Pre-Planning: The Key to a Smooth Install
A successful DVLED project starts long before the first panel is installed. LG offers:
- Rough design assistance – Helping you get the right specs and layout from the start.
- Design packages – Detailed engineering drawings, power requirements, mounting specs, and connectivity plans to ensure a seamless installation.
- Pre-planning calls – Ensuring everything is accounted for before anything arrives on-site.
- Installation Support – LG offers guided installation assistance, while Exertis Almo’s certified services team provides full turnkey installation.
This level of planning is what separates a seamless install from a total headache—and it’s why working with a manufacturer and distributor that offer real support is so important.
Post-Install Support: Avoiding Costly Downtime
Many end-users have opted for budget DVLED options, only to find that the company has disappeared, leaving them with no way to get a repair. Or worse, they discover that damaged models must be shipped overseas for repair, leading to months of downtime.
That’s where LG’s Total Care Solution comes in. Designed to provide routine maintenance and preventive care, this program helps tackle challenges before they arise:
- Total Care Health Checks – Up to twice a year, these check-ups offer troubleshooting, priority RMA, and full health status reports.
- Total Care Cleaning – Available for both indoor and outdoor LG solutions to maintain peak performance.
- U.S.-Based Module Repair Centers – When models are damaged, LG offers fast, domestic repairs so you can count on minimal downtime.
Public Sector: When Failure Isn’t an Option
For government and public sector applications, displays aren’t just for show—they’re mission-critical. Whether it’s an emergency operations center, a military command hub, or a transportation control room, public sector displays must work, no matter what.
On-site repair services are a game-changer. Instead of waiting weeks for repairs, LG’s white-glove onsite replacement and Pixel Surgeon service bring technicians directly to your location to fix damaged pixels and keep critical displays up and running. And with Exertis-Almo in your corner, navigating procurement processes, compliance requirements, and service expectations has never been easier.
The Almo Pro Advantage: More Than Just a Middleman
So why go through a value-add distributor like Exertis Almo Pro AV instead of buying direct? Because Exertis Almo does more than just ship you a product—they help you get it right.
- Stronger Manufacturer-Distributor Relationship – Better service, faster support, and smoother logistics.
- Expert Resources – Almo Pro AV connects you with in-house experts and LG engineers to ensure the right products are specified for your application.
- Comprehensive Solutions – Exertis-Almo can help with audio, mounts, networking equipment and other essentials to make sure your DVLED project shines.
Final Thoughts: Protect Your Investment
A DVLED wall is a serious investment, and the last thing you want is to be stuck with a problem no one knows how to fix. By choosing LG and Exertis Almo Pro AV, you’re getting a team that’s got your back from day one—through design, install, and long-term service.
Because at the end of the day, it’s not just about the tech—it’s about the trust.
Ready to rock your next DVLED project? Let’s make it happen.
Tiff Jones-Morton | DSCE
BDM – Brand Specialist
Supported Manufacturers: LG Business Solutions (NE, SE, MW)
