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Sharp’s Windows Collaboration Display: The Gateway to AVaaS for AV and IT

Sharp thinks AV/IT integrators can offer data & analytics to improve meeting rooms using its Windows Collaboration Display and IoT sensors. Find out how.

The impact of COVID-19 on the ProAV industry has gleaned mixed results: Rental and staging markets have been hard-hit, but collaboration and UCC verticals are booming. While continuing to support its partners in entertainment and live events, Almo Pro A/V has doubled down on supplying solutions in UCC — answering partners’ much-needed demand this year.

A collaboration solution delivering on this demand is the 70-inch Windows Collaboration Display (WCD) from Sharp. Almo is no stranger to the Sharp product line — the two have partnered for years. But Sharp’s WCD is a next big step for all of us in AV. Sharp’s not-so-secret sauce — an IoT sensor hub that provides data and analytics — is what sets this specific WCD apart from other WCDs and interactive flat panels.

The mindset of adding data and analytics is still fairly new in ProAV. To dig into this and learn more about the Sharp WCD, I talked to Mehryn Corrigan, associate director of alliance partner marketing at Sharp. The conversation winds from BYOD to IoT to AV-as-a-Service. And then some. Read on!

Note: This is the start of an interview between Almo’s Darren Altman and Sharp’s Mehryn Corrigan. It has been edited for grammar and clarity.

Darren Altman: Mehryn, it’s great to talk to you today. Like many, I’m excited about a collaboration product that’s gotten a lot of attention — the Sharp Windows Collaboration Display. I’ve heard about some of the features that make it such a forward-looking UCC solution. Aside from the 70-inch ideal size that’s gotten so much positive feedback, I’d love to hear more about how the product was designed: How does the Sharp Windows Collaboration Display handle and address the needs for multiple operating systems and collaboration platforms like Zoom and Microsoft Teams?

How does the Sharp WCD handle and address the needs for multiple operating systems and collaboration platforms?

Mehryn Corrigan: It made sense to create a collaboration device that was built on an open platform and could evolve with the changes. For instance, my own laptop has all different kinds of software on it. With the Sharp WCD, it’s so nice to be able to bring all the things I know and love (the programs and applications on my computer, for instance) with me. Through the BYOD (bring your own device) style of collaboration that the Windows Collaboration Display offers, my device can drive my meeting — instead of the other way around.

Darren Altman: I definitely agree that the office, no matter where your “office” is today, should cater to people’s preferences as far as what they use and how they want to connect. Speaking of connecting, and before we get into the big differentiator regarding the Sharp Windows Collaboration Display, the IoT sensor hub, tell me about the integrated hardware.

What hardware is included in the Sharp WCD?

Mehryn Corrigan: You’ve got it all in one product, so the complexity of pairing the best microphone with the best camera — that all goes away. It’s just one device. Sharp’s WCD includes not just the multi-touch screen but also the 4K camera and the audio system. Even the built-in microphone arrays are all integrated. There’s also your more traditional interactive flat panel feature — multi-touch ink — for digital annotation. And the display is certified as Crestron Connected. Ultimately, all this benefits the end user — and even those you wouldn’t initially consider, like facilities and building managers — in a great way. That’s in addition to benefiting the people in the actual room who just want things to work the way they expect them too.

Darren Altman: We’ve all experienced that struggle with multiple devices. Back in the day, when I was traveling, I used to keep a work bag filled with tons of adapters, or all sorts of connectors, to, hopefully, make meetings go off without a hitch. I remember all the struggles with connectivity between laptop and display resulted in meetings just being delayed. How does the Windows Collaboration Display address these common connectivity issues and save us all valuable time?

How does the Sharp WCD address common connectivity issues?

Mehryn Corrigan: This is so relatable. But, you know, realistically, not everybody’s an AV guru like you and me. For the average user, it takes around 10 to 12 minutes* to start a meeting — that’s significant. There are a multitude of things that lead to this delay, and a lot of times it’s because you’re trying to connect to a meeting that’s hosted on a different platform than the one your room is built for. Sharp worked with Microsoft to make our version of the Windows Collaboration Display incredibly simple to connect for BYOD environments. We standardized it around a USB-C input. What’s so great about USB-C is that it has audio, video, power, touch. Previously, you had HDMI, the touch panel, power for the laptop — that’s three cables right there. Or you’re maybe running back to your desk to get your power cable because you forgot it. We also have HDMI and wireless connectivity built-in so you have multiple options.

Darren Altman: From a generational standpoint, there are five generations in the workplace right now. We know some people prefer wireless over wired. Others will take wired any day. How does the Sharp WCD touch on this?

Mehryn Corrigan: There’s no need to download anything. No drivers, no dongles. Connectivity is so simple: a right click on the corner of the PC and it automatically converts your audio and video to room scale on the device. In a room-based meeting space, you typically have to look for these settings (like audio and video) on your laptop to be able to sync them to the front-of-room display. With our WCD, that happens automatically. The whole premise of the Sharp WCD is to keep it simple.

Darren Altman: Right, like the laptop I’m working on has USB-C and DisplayPort — that’s just another connector for me to shove into my work bag. So there’s a ton of excitement around the Sharp Windows Collaboration Display, and one thing that’s quite unique and significant is the IoT sensor hub. What was Sharp’s thought-process behind adding it?

What was Sharp’s thought-process behind adding the IoT sensor hub?

Mehryn Corrigan: Microsoft has put a lot of emphasis into Azure — it’s a whole digital transformation with everything moving to the cloud. Microsoft Azure Digital Twins is an IoT platform where data from multiple IoT sensors is stored in a secure cloud database. Then the data can be analyzed, for example, by a smart building dashboard solution to help optimize the management of office space. This is significant in the AV world, and specifically for AV/IT integrators, where AV-over-IP is growing and systems are more connected. In the next year or two, the collaboration space will change dramatically.

Darren Altman: Can you give me an example of what that change looks like?

Mehryn Corrigan: Picture us all going back to the office; what we’ll start to see, if you’re not already seeing it, is a lot of meeting spaces converting — maybe your huddle spaces become one-person offices. Maybe your large conference rooms that used to seat eight now only seat two or three. At first, a lot of these meeting rooms were (or are) not equipped for video, so integrators are now getting that set up. But there’s another opportunity here — while you’re adding collaboration capabilities like interactive displays and videoconferencing devices, why not add IoT capabilities at the same time?

Darren Altman: What are the benefits of adding IoT — as opposed to just adding in an interactive flat panel or creating a Zoom Room?

For AV/IT specifically, what are the benefits of the IoT sensor?

Mehryn Corrigan: Adding IoT has three major touchpoints notable for the AV/IT manager.

  • With IoT, you’re able to get data on how the spaces are being used — and with this data you can improve functions and processes in that room. This is an opportunity for the AV integrator to create a new revenue stream, one that’s recurring.
  • Two, there’s the element of measuring productivity in the physical space — the IoT sensor hub measures specific elements, enabling integrators to connect their clients to powerful data that can improve the overall meeting experience. Take various elements of the physical room — at what temperature is the room set? What is the oxygen level in the room? Does air quality fluctuate throughout the day? And what about cooling down buildings when no one is even there? The sensor measures these elements to improve efficiency.
  • The third touchpoint is around room utilization. How many times have we had to say there are not enough meeting spaces available? An IoT sensor hub gives integrators the tools to help customers optimize the space by measuring room occupancy and motion. For instance, that could mean measuring the amount of people who were in the room that day so we can provide proper cleaning and sanitation between meetings.

Darren Altman: Right. In short, connecting data to these spaces is an amazing way for the AV community to service them beyond just the initial install. In AV, we’re already managing the devices in the room, so why not make sure the room is optimized through data, as well?

Mehryn Corrigan: There is a lot of opportunity for integrators with the IoT element of the Sharp Windows Collaboration Display. We’re still at the very beginning stages of the technology, but the possibilities are exciting.

Darren Altman: So do you think IoT data can now be part of an AV organization’s managed services platform?

Could IoT data be part of an AV organization’s managed services platform? Does IoT as a category have the potential to really impact the AV industry?

Mehryn Corrigan: We’ve definitely started to see it — especially as we get further into the network where we’re managing uptime. AV integrators are already asked to design the conference rooms. I’m very hopeful that AV integrators will consider adding data and analytics on top of all the new conference-room integrations (like video) in the pipeline. I recently learned that around 80% of companies wished to have an IoT strategy but less than 50% actually have one. Everyone is already thinking about adding data, but we’re not really sure how to manage it yet. The Sharp WCD opens the door to get AV and IT started.

Darren Altman: Doesn’t it also grow with you over time? Regarding the evolution of the sensor hub and updates over the air?

Mehryn Corrigan: Yes, take the AI camera that’s built in. Over time, with more developments in the Azure platform and cloud firmware updates, you can enable more feature sets that help the device measure room analytics. The Sharp WCD is a simple door opener with the possibility of much more long-term.

Takeaway: AV/IT Should Invest in the Sharp WCD — Here’s Why

My interview with Mehryn shed light on a lot of great features of the Sharp Windows Collaboration Display that I hadn’t considered. It also reminded me how important it is to specify a product that grows with you over time and doesn’t force end users to use it one way or the other.

For instance, along with being Skype-for-Business-certified, Sharp’s WCD comes as a Microsoft Office 365–ready product. What’s great, though, is you’re not just limited to Microsoft; via USB-C, a connector used with both the latest Windows and Apple Mac products, the Sharp WCD allows you to operate in any “world.” In other words, you’re not limited to one operating system even though it comes Windows-ready. All you have to do is connect your own device and the display’s cameras, microphones and speakers automatically appear on the front-of-room device. The benefit? Users can get the same collaboration experience on the room device as they would on their own devices.

After talking to Mehryn, here’s what I realized makes this product different: Times have changed, and collaboration boards are no longer just interactive displays with a nice touch interface. End users are demanding all-in-one collaboration solutions that can literally “read the room,” providing data to the customers. AV integrators are finding that they are the ideal people to help customers attain this data through the collaboration technology itself.

Notably, this is something integrators have been catching onto as the news makes the rounds. If given the capability to manage that data (to keep servicing the Sharp WCD product as it grows over time), integrators could have a brand new managed-services offering on their hands. In our minds, AV/IT postures should definitely be straightening at the idea of this, because this isn’t just an idea or dream anymore; it’s actually a reality.

On Aug. 26, Commercial Integrator held a great webinar, “How Analytics are Driving Digital Transformation in Today’s Modern Office,” featuring Almo and Sharp. It was a great follow-up to the discussion we had here. Register and view the webinar here.

Learn more at AlmoProAV.com/Sharp, and get in touch with Darren Altman, Almo business development manager, for more information on the Sharp Windows Collaboration Display.

8K Displays… So What’s the Buzz?

You’ve heard the buzz about 8K display technology. But what is it about these displays that make them ideal for commercial settings?

According to research firm, IHS Markit, as the demand for super-large TV displays grow, the need for higher resolution is set to increase, with 8K displays expected to make up about nine percent of the 60-inch and larger display market by 2020.

So what’s the hype about 8K Ultra HD technology? If you stand close to a Full HD monitor, you can distinguish individual pixels. By comparison, the pixels on an 8K Ultra HD screen are not visible to the naked eye. 8K technology results in images that are so realistic and with such a sense of depth that it feels as if objects aren’t just on the screen but are actually real!

8K technology vividly reproduces every last detail beyond the perception of the human eye. In academic fields, it allows for the enlargement of fine art images, artifacts or architectural structures. In other words, viewers are able to see details that would normally be invisible.

Here are the top three benefits of 8K Ultra HD Technology in commercial environments:

  • Higher resolution. The 33 million pixels packed into the 7,680 x 4,320-resolution panel result in screen resolution that is 16 times higher than full HD. This allows you to actually feel the presence of stunningly realistic on-screen images.
  • Images come to life in vivid color. The color-processing technologies support a wide range of color expression along with faithful color mapping on the display. The rich color palette of an 8K monitor adds depth to the content and brings the entire screen to life.
  • Superb image quality via 8K upscaling. Using on-board processing technology allows both 4K Ultra HD and Full HD content to be upscaled to 8K resolution. This means slideshows, videos, images and text can now be rendered with a new level of detail and realism.

Professional AV uses for 8K displays are broad, however, here are some of the most ideal applications:

  • Government: Homeland security and other surveillance videos can be viewed in much greater detail due to the amount of color and pixels in an 8K image.
  • Retail: The amount of detail that can be shown on a particular item – be it the finest details of a diamond ring or the threading on that beautiful sweater – makes it easier for the consumer to get a clear view of their potential purchase. It also allows the retailer to promote the quality of a particular item.
  • Broadcast: Because 8K has such a high resolution, a football game or other sporting event can be shot with a wide-angle view in 8K, then the broadcaster can zoom into quadrants with each one in 4K.
  • Healthcare: Medical diagnostic imaging and endoscopic surgical procedures, for example, can now be viewed more clearly and in greater detail, which helps advance medical care and improve patient outcome.

The newest 8K display to hit the market is the Sharp 8K Ultra HD 70-inch LCD monitor, the 8M-B70AU, which is NOW AVAILABLE through Almo Professional A/V! Ask your Almo rep about a $200 reseller spiff on this display and visit https://www.almoproav.com/sharp for more information on Sharp solutions.

COACH OR ARCHITECT?

Building a winning team not entirely unlike building… well, a building.

Ah, it’s that time of year.  The kids have gone back to school, the northern states have a crisp evening chill in the air, and the pigskin has begun to fly.  Millions of people across the United States can once again cheer on their favorite teams as they compete in high school, college and pro football contests throughout the fall.

This is not an article for the bars and restaurants that should consider professional displays rated for high-brightness in outdoor applications or 24/7 usage.  This is an article to connect the technology behind the scenes to the magic that unfolds on the field every weekend and in those all-important primetime games.

In college and pro especially, winning teams are money makers, generating tons of ticket sales at the stadiums, apparel and advertising revenue.  And while talent and athleticism are huge factors in whether any given team on any given Sunday can prevail, there is an incredible amount of planning and even architecture that goes into the ultimate victory celebration or dejection and defeat.

With vastly different backgrounds, the coach of a team and a highly educated architect have very similar job descriptions, and similarly can find identical technologies extremely effective in accomplishing their goals.  Consider the parallels of building a winning team vs. building a dwelling or office complex:

COACH

  • Must understand strength of players and competition
  • Must understand rules of the game and penalties for violations
  • Communicate plays and game plan to players and other coaches
  • Oversee overall game play
  • Problem solve when injuries occur and adjust when original game plan fails to work
  • Win the game within regulation time and with current players
Imagine this on an interactive display!

ARCHITECT

  • Must understand strength of materials used for structures and buildings
  • Understand and adhere to building codes and zoning requirements
  • Communicate plans to clients, contractors and other architects
  • Oversee overall project and construction
  • Problem solve when mistakes are made or delays are encountered
  • Ensure completion of projects on time and on budget

The play-calling and planning, and communication to teams of players or departments can be easily communicated with a dynamic and interactive touch screen.  One such screen highly effective for both very different but very much alike fields is Sharp’s PN-L401C AQUOS BOARD® Interactive Display.  This board can work as a sophisticated bulletin board or flip chart.  Data can be imported for display or written freely by hand, and the 2mm-tip touch pen has a pen-on-paper feel to it which allows smooth and accurate onscreen writing of fine text and lines – critical for game play, precise planning and many other applications.

Through September, this and other Sharp models qualify for a special rebate when you complete a simple online form.  See more details and qualifying models here.

Whatever your sport this fall, whatever projects you’re the master architect for, Sharp is ready to play ball.

PN-L401C

How could something much smaller have even greater impact? The latest addition to the AQUOS BOARD family answers that question for virtually any environment, in either landscape, portrait or face-up orientation.

Main Features:

  • Includes the Sharp Pen-on-Paper user experience, which resists fingerprints & scratches, as well as providing an anti-glare surface.
  • Full HD (1920 x 1080p) resolution
  • 10-point multi-touch functionality
  • Advanced connectivity
  • Detachable tabletop stand

Springing Forward on the 2017 Spring E4 AV Tour

A Behind-the-Scenes Interview with Gary Bailer, Director of Product Management, Sharp

Ahh, spring is definitely in the air! The snow is melting, the birds are singing, we’ve changed the clocks and have more afternoon daylight…oh, and the Almo E4 AV Tour is on the road!

Each year, the tour visits two cities in the spring and two cities in the fall. In March, we stopped to spend the day with a record number – MORE than 500! — of attendees in Chicago.

The tour moves on to San Jose April 19.

HAVE YOU BEEN TO AN ALMO E4?

Post your experience in the comments section of this post and earn a $5 Starbucks Gift Card!

Months and months and MONTHS of planning goes into preparing for an E4! And it’s not just Almo working around the clock to make it happen. Our manufacturing partners take an ENORMOUS amount of time planning which products they will showcase in their booths and what they’d like to discuss with attendees on the exhibit floor. For the spring E4s in particular, our exhibitors oftentimes show products that were previewed at ISE and DSE or “sneak peek” those that are launching at InfoComm in June!

Did you know that SHARP has been on EVERY stop of the E4 AV Tour since it began in 2009! So this will be the 30th time that Sharp has gone through this process with Almo Pro A/V!

Recently, I put on my “investigative reporting” hat and had a chat with Gary Bailer, Director of Product Management for Sharp:

Darren:

Gary:

What do you like best about Almo’s E4 AV Tour?

Hands down, E4 is the BEST networking event for the commercial AV community. It has all the benefits of a full-fledged tradeshow but in an environment that lends itself to more in-depth discussions and relationship-building. Almo puts on a first-class event — each one has been better than the one before!

Darren:

Gary:

Is Sharp showing any new products?

Yes! We are showing the brand NEW PN-C705B AQUOS BOARD interactive display with Direct Bonding technology. This product is currently available and shipping! It is a 70- or 80-inch value-priced display that is made for schools and businesses. E4 attendees absolutely have to come by to take a look at it. We introduced this product in January.

Darren:

Gary:

Any new initiatives from Sharp that we should know about?

Our NEW PN-L401C Capacitive Touch Huddle Display with Mini OPS Expandability (cards that allow the panel to be more versatile) will be shown in San Jose. This product is 100 percent AQUOS BOARD in that it’s an interactive display — it can be used in either landscape, portrait or face-up orientation — and allows for wireless collaboration, annotation, screen sharing (wirelessly) and whiteboarding.

Darren:

Gary:

Will you have any booth contests or prizes?

Yes!  We’ve invited a local artist to use the Sharp PN-C705B AQUOS BOARD® Interactive Display to draw caricatures of visitors to the booth.

POST YOUR CARICATURE IN THE COMMENTS SECTION OF THIS BLOG AND YOU’LL BE ENTERED TO WIN A GIFT FROM SHARP!

Darren:

Gary:

What’s your advice for those attending an E4 event?

Absolutely make time for this one-day event! The contacts you will make, the technology you will have exposure to, and the courses and workshops you will take are going to be invaluable to your business.

We are taking a lot of photos and videos from the Sharp booth during the spring E4 tour.  My next post will reveal some of these moments. We look forward to seeing you in San Jose!

Digital Signage – Any Which Way

October finished up the last of the Almo Pro AV E4 AV Tours for 2016, the last of which was in Dallas, TX.

One of the many things to do is walk through the Exhibit Hall, where all of Almo’s manufacturer partners showcase their latest and greatest products…

I really “flipped” over the all-new R Series product displayed by Sharp at our Dallas Show.

PN-R series


This beauty will come in a 42”, 49” and 55” display, and with the extreme tilt capabilities opens up new mounting possibilities that gives more flexibility than ever before to digital signage installations.  My imagination went wild.  Not only can this series be mounted in portrait or landscape mode, imagine the 42” display mounted face up on a table in a sleek apparel shop, or the 55” face down from the ceiling in a planetarium…

While I wouldn’t suggest mounting it on a floor surface that would be walked on, the design of these monitors is robust enough that they can be suspended from the four corners of the rear housing using wires.  I immediately envisioned a simple, elegant look for an office lobby, like an attorney’s office or accounting firm or a retail shop where information, daily specials or other content could be simply and beautifully displayed.

The ingenuity and creativity of our dealers and integrator customers is always impressive.  And I can’t wait to see what they come up with when they let loose with Sharp’s new PN-R Series!

I’m Ready to Geek Out

I’m an aspiring techie.  As a marketing manager in the Pro AV channel I marvel daily at what you guys and gals (girl power!) can do.  While I’m at home battling my wireless printer you’re out there day after day beaming Cecil the Lion onto the Empire State Building in New York City.  Well, maybe you don’t do that every day, but what you do on a daily basis is still quite impressive.

old school projectorI was a high school student in the 90’s.  (You Gotta Fight! For Your Right! To Partyyyy!)  We had the old school projectors that shined the lesson written on multiple sheets of clear plastic onto a pull down screen, or even a cement wall in some classrooms.  Teachers would walk away with colorful smudges on their hands from the ink they were using to illustrate their points.  Imagine how Mr. Flammond would teach me the DNA sequence of an amphibian these days!

But, I digress.  I haven’t walked the halls of BHS since back when we were sporting Members Only Jackets and fluffy Love Eric socks, but I see now what you the installers and integrators are putting inside those classrooms.  And I’m downright jealous.  I want to go back and learn the way children of today are learning!

And education isn’t the only way you are changing lives.  Making meetings more productive with amazing technology like Sharp AQUOS BOARDS and the InFocus Mondopads and Barco Clickshare in boardrooms and conference rooms is changing the way companies think and do business. Even Almo Pro AV!

Don’t even get me started on retail right now.  I just can’t.  Because if I start talking about that LG Dual-Sided Curved OLED display and how many pair of shoes that thing could sell me I may have to run to the Galleria Mall immediately.

The point is… the dealers and resellers and installers and integrators that trust Almo Pro AV with their technology needs are pretty impressive folks.  And I’m going to be lucky enough to meet some of them in person this coming Tuesday in Dallas, Texas, where our E4 AV Tour makes its last stop in 2016.  If you’re close-by, come check it out.  You can register here.  There are classes and other educational opportunities for CTS Renewal Credits and a super-cool experience by Samsung of their outdoor displays that Paris Hilton would actually describe as “that’s Hot”.

Yes, I’m going because it’s my job.  But don’t think I won’t be walking away all geeked out and excited over the technology we’re showcasing.  And when I come home I’m going to beat that pesky wireless printer!

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