Sam Taylor
Recently, Almo Pro A/V EVP/COO Sam Taylor participated in the InfoComm Connected 2020 LIVE Q&A with AVIXA President Dave Labuskes, following the keynote address, “A Better Normal: Reducing Friction and Finding Our Way in a Hybrid World.”
During the 15-minute live Q&A, there were so many questions asked that it was impossible to respond to them all in the time allotted. So we asked Sam to sit down with us and tackle every one of the questions directed his way. Here’s Part 1 of those responses:
Q: How do you envision the changing role and importance of digital signage?
A: There is so much opportunity for the AV industry as we create this “better normal,” especially in the area of signage. More than ever before, there’s a need for health and safety messaging: reminders to wear masks, wash hands and maintain social distancing are going to be with us for awhile. Along with this messaging, manufacturers are working hard to build in new features that address this era: touchless monitors, displays that provide thermal scanning, displays with built-in hand sanitizing dispensers and more.
Q: Where do you see the industry going with Wireless Presentation solutions with so many people now needing hybrid solutions and Zoom, team, integration?
A: It’s exploding. Wireless presentation is the future. It used to be about bringing your own device to a meeting — now you can bring your own meeting (BYOM) and have your participants plug-in from wherever they are, which is mostly from home these days. For example, Barco’s Clickshare Conference enables people with different platforms to utilize the same speakers, microphone and cameras for a seamless meeting. This is going to help people social distance and still have a productive discussion.
We’re also seeing more “work-from-home” hardware bundles with web-based portable speakers and cameras that are professional, reliable and can be used remotely from just about anywhere.
Q: As AV designers, especially working with architects, we have to be careful about advocating for digital spaces. It can help AV ride through this crisis, but it will surely dry up future work with architects. How do we advocate for our clients to feel safe in real spaces?
A: That’s a work in progress as there are still so many unknowns. This crisis is also a very personal experience as everyone has their own comfort level about returning to a closed group environment. Virtual connection is here to stay even while in-office connection starts to return. In the short term and long run I believe that AV designers and architects are going to have more work to do. Every existing office will be redesigned in some way. New builds are going to have to incorporate more meeting spaces that are smaller and allow for social distancing. The days of one large conference room for 25 people having a two-hour meeting are not coming back for a long time. Open area seating will have to be redesigned as well.
Q. What new tech integrations do you all see going forward in a post-COVID world in regards to events AV and connectivity?
A: This is another area where our industry can shine. The show, the learning, the networking must go on but this has forced us to be more creative in our delivery. The key is to keep the learning coming, and to keep us connected and thriving together. Live and virtual events each have their benefits so we feel it would be in our best interest to have both. Expect to see advancements and quick evolution in this arena – better connections, sleeker equipment, and even holographic telepresence, in which a full-size version of a speaker is beamed into a virtual meeting or live event without the travel time and expenses.
Q: Is there a role for distributors to play in helping companies bridge the revenue gaps through creative financing options?
A: Absolutely! Distributors have already begun partnering with manufacturers to provide financial relief through creative financing options such as additional 30-day extended credit terms. This gives resellers the critical ability to keep planning ahead and pushing forward.
Q: How would you recommend integrators get into AVaaS?
A: Lean in on the supply chain! Contact your distributor. If your distributor doesn’t offer it, we do at Almo. Now is the opportunity to leverage the services available through distribution to help rebuild and grow businesses. AV as a Service has been a buzz term for many years but those flexible financing and leasing options are needed more than ever because they allow for cash flow. This gives the integrator or reseller the ability to pursue larger, long-term installation opportunities as they open up, provide the latest technology, labor services and recycling/replacement options without any capital expenses.
Look for Part 2 to these questions, coming next week. We’ve reached out to Almo’s Business Development Managers who are SMEs on many of the inquired about topics relating to moving forward in a hybrid world.
