Sound System Engineering: an interview with Pat & Brenda Brown

Tom Kehr, Systems Designer and Trainer at Exertis Almo and host of the “Tech Tips” video series, leads and in-depth discussion with Pat and Brenda Brown of Synergetic Audio Concepts, regarding the Pro AV industry’s “identity crisis” and the importance of Synergetic Audio Concepts in audio-visual training.

Covering the various types of SAC educational courses, the history of audio engineering and training, recruiting new talent in the audio industry, and more, the video interview provides important insight into one of the most valuable training resources.

Tom Kehr
About the Author

Tom Kehr  

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer
In-House System Designer and Trainer
Supported Applications: System Design

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Assistive Listening…Have You Heard the Latest?

Most of us take hearing for granted these days. However, a large portion of the population in the U.S. (about 38% of those aged 12 or older) have some form of hearing loss. This equates to 1 in 8 people with some form of hearing loss. As a sound engineer who has relied on my ears for 30+ years working in the AV industry, I feel we need to take every step possible to assure those around us can hear as clearly as possible. There are more effective assistive listening technologies than ever before available today.

graph assistive listening

In the AV industry, we are in a unique position to promote products that can provide the hearing assistance needed by so many people. The choices range from loop systems to FM, IR, Bluetooth, digital, and Wi-Fi based systems, with the Wi-Fi systems gaining popularity as they allow the user to incorporate their own personal phone without need of an additional device. The ADA (Americans with Disabilities Act) also requires public spaces to provide ALS (Assistive Listening System) to accommodate those who require it.

Not only do we provide audio systems that can amplify all content to an audience, but we also have tools to help those with more acute hearing loss. Intelligibility is one of the leading issues that ALS can help to overcome. Sound systems provide overall sound level increases but to those with hearing loss, the intelligibility of the human voice can still be a problem.

ALS systems can also have other uses. Tour guide systems and Interpretation Systems also use this technology very effectively. Let’s explore the latest technology available and how it can be both a vital addition to any audio system, as well as profit center for the integrator. The most recent addition to ALS is the BYOD solution, such as ListenEVERYWHERE® by Listen Technologies. This system utilizes Wi-Fi technology for use with any user’s personal smart device or a proprietary smart device provided, should a user require it. By using their own device, the ALS can be seamless, flexible, and invisible. This is much more desirable than a solution that forces them to use a receiver for a proprietary system.

According to Sam Nord, VP of Global Channel Sales for Listen Technologies, “Listen Everywhere has broadened the ability of venues to offer assistive listening because it allows users to choose the method in which they want to be accommodated. For example, we’ve seen a huge interest in Wi-Fi based assistive listening technology in the education sector, where so many of the students are already smartphone users, so accessing assistive listening via their Smart device is often a preferred method compared to having to ask for a hardware device and the logistics that sometimes go along with that. Similarly, in the House of Worship market, Wi-Fi based assistive listening allows venues to offer assistive listening to a much larger portion of their congregations than a hardware based system since anyone with a smart device now has access to the system. That said, the availability of Wi-Fi receivers allows those patrons who prefer to use a separate device for assistive listening to be accommodated as well.”

This has addressed some of the hurdles that remain, regarding where ALS systems are required. There is still some confusion about this. The ADA requirements vary from state to state and for different venues as well. Education, performing arts, government, and most public spaces base their system requirements on the number of attendees or a ratio of the total seating capacities. Churches, in many cases, also provide ALS systems as a part of their ministry, even if they are not required. With the more conventional systems, the facility was required to purchase a system with a percentage of receivers that are made available to those who need them. This tends to draw attention to users, and in many cases, causes some to avoid getting the hearing assistance they really need.

“The more the AV industry understands about this technology and provides for their customers rather than just checking a box of being ADA compliant, the more widely ALS will be used,” Nord continues. “With assistive listening, to make sure we are accommodating those who need this important technology, the one thing I always evangelize is being proactive in pushing assistive listening rather than being reactive. If you are specifying speakers, microphones, or other audio technology into a project, there is a high probability that there are folks who will be utilizing that system who would benefit from an assistive listening system, so ensuring there is a system available is the best thing you can do to encourage inclusion.”

The main point here is that ALS should be considered a part of any audio system in a venue when the system is in the design phase, just like loudspeakers, amplifiers, or any other components. As the AV industry fully understands the benefit of the assistive listening systems, this will encourage inclusion for all who attend an event, go to church, and learn in a classroom.

church audio solutions

The next step is easyContact Exertis Almo and we can assist with any Assistive Listening Technology you may need for your project or facility. We can provide complete design support and connect you with companies like Listen Technologies to assure you have the best solution for any application. There are many new products on the horizon and 2023 will include some compelling upgrades to offer even further capability for this vital technology.

References:
American Journal of Public Health
Sam Nord, VP of Global Channel Sales for Listen Technologies
John Fuqua

About the Author

John Fuqua | CTS, Dante

Business Development Manager

Supported Manufacturers: Audio Applications, Amplivox, Audix, Bose, Denon, Marantz, Rane, Shure, Sennheiser, Yamaha UC

How to Leverage Live Product Demos to Grow Your Business

When it comes to audio technology, hearing is believing. And in the age of hybrid learning and collaboration, audio quality is essential in creating a fair experience for both remote and in-person participants.

Although audio-conferencing technology is often considered complicated and costly, Nureva has developed groundbreaking solutions that deliver simplicity and value with top-notch quality. To better connect resellers with the capabilities of their audio systems prior to purchasing, Nureva experts host free product demos for resellers interested in their products – broadcast live, every day.

By hosting live product demos on a frequent and accessible schedule, Nureva ensures that viewers experience a first-hand look at their innovative audio solutions. Along with in-person demos, these remote sessions are a great first step in allowing attendees to understand Nureva’s technology in action, as they serve as a simple and effective introduction to a product.

sound targeting

During a 15-minute live product demo, Nureva experts provide resellers with an interactive, first-hand listen of the revolutionary patented Microphone Mist™ technology in a real space with glass walls and HVAC. Additionally, the demos allow listeners to hear the microphone pickup everywhere in the space and give examples of how specific organizations can benefit from their solutions. And with no pressure to purchase, resellers are encouraged to ask questions during the demonstration to determine if they would like to request additional details and information.

In fact, scheduling and attending a virtual demo from Nureva couldn’t be simpler. By visiting Nureva’s website, prospective attendees can choose from a variety of time slots on a preferred date. In fact, Nureva provides dealers with the option to mirror the official demo calendar on their own websites to encourage more widespread education about Nureva technology – a great value-added service!

So, how valuable are these live product demos? While audio quality is subjective and greatly depends on a specific listener’s goals, Nureva experts focus their demonstrations on more concrete product details, like auto-calibration and quick installation. And since Nureva’s patented Microphone Mist technology works in conjunction with other products, these demos serve as an excellent opportunity to show how Nureva pairs with additional communication devices, like projectors and cameras.

Although it’s too soon to track the success rate of in-person demos, Nureva’s virtual demos have a 1 out of 2 close rate, which shows the undeniable importance of live educational opportunities for prospective dealers and resellers.

For those looking to book a demo with Nureva, simply click here to pick a date.

Have any questions?

Feel free to reach out to me – HERE.

Angie Greene
About the Author

Angie Greene | CTS, DSCE

Business Development Manager

Supported Manufacturers: ScreenBeam and Panasonic

Audio Product Diversity…Are You Prepared?

History of supply chain issues

As most who work in the current Professional and Commercial AV industry know, maintaining an inventory of audio products has become a daily exercise. The supply chain and chip issues continue to shape what products we have access to and how audio systems are implemented in many cases. Most manufacturers of products, such as wireless microphones, digital signal processors (DSP), and amplifiers are still experiencing lengthy product delays.

Tom Keefe groom's men

To understand more, we must look back to some of the factors which led to this shortage. Covid-19 severely slowed production of either components or finished goods from Asia, and especially China, starting in 2019. This was exacerbated by a devastating fire at the AKM chip factory in Japan in 2020. This plant produced a large amount of the computer chips and DACs (digital audio converters) used in professional audio equipment. This slowed the production of audio components to a crawl. Another aspect was the “just in time” strategy that was employed over several years to provide products as they were needed, but no large inventory was stockpiled. This worked well if there were no delays in the supply chain, but when all these issues were coupled with shipping delays due to Covid throughout the world, the perfect storm was created in the global supply chain.

Demand has outpaced supply, and at this point, we will continue to see constraints of these products through 2023, according to the AV market watchers. Asia Pacific and the United States are the largest regions of growth, and the demand for wireless audio devices has continued to advance. With a large majority of the work force now working from home, either fully or partially, we are all using mobile devices, laptops, and other technology more than ever.

direct view LED panels

Many audio systems also use Dante network technology, developed by Audinate, to provide network interfaces that allow remote control and programming, as well as the transfer of audio signals. Most professional audio manufacturers have Dante capability embedded in their products for audio network compatibility. When you think of the growth of conference products, video bars, wireless microphone technology, and mobile devices, all of these use computer chips and require this technology to operate.

Understanding the importance of supply chain diversity

Today, one of the most critical aspects of commercial and professional audio equipment distribution is diversification. As a distributor, Exertis Almo is on the front lines of this ongoing battle to provide our customers with these products while the industry rebounds from the storm. Our team of Product Managers, Buyers, and Business Development Managers constantly monitor the supply chain of our vendors to assure we can supply the products that are needed for business today.

This is where product diversity plays a major role in the value-added proposition that we, as a distributor, provide to the integrator or dealer. As we close out 2022 and move into 2023, distributors work closely with audio manufacturers so we can provide products for all the applications our sales team’s customers engage in. Some manufacturers have avoided this by changing their technology and delivering products as soon as they become available. In many cases, project completion schedules dictate alternative products being procured to meet a deadline.

This is very evident with products such as wireless microphones, amplifiers, signal processing, and control systems. Exertis Almo continuously monitors our vendors supply chain, inventory, and delivery schedules to assure we have solutions for those instances when the specific audio product may not be available for a significant time. By working hand-in-hand with our customers, manufacturers, and our product management team, we can pivot quickly to find a solution for most applications.
This approach is proving invaluable to our customers. The diversity of audio products runs throughout our organization, from simple product orders to our services division. When an integrator calls on us to provide design and installation for a given project, we take the same approach of finding the best available solutions while understanding the time sensitivity involved.

What can Integrators do to help offset this problem?

Order equipment as early as possible for a given project

Be flexible in your design as you may have to pivot should a particular component have extended delays beyond the completion date of the project

Work hand-in-hand with your supplier or distributor to assure products are allocated and available in your completion time-frame

Remember that product diversity is critical when completing projects

Tom Keefe groom's men

As the AV industry continues to navigate through this “storm,” all aspects of supply chain, manufacturing, and product diversity are being analyzed. From the diversity of chip manufacturers building new factories to launching new technologies, the future of the industry looks bright. The distribution of Commercial and Professional audio products will continue to be based on our relationships with manufacturers, our customers, and maintaining diversity both in our practices, as well as the products we provide, to assure the best results for every application.

So, when we say, “that product is constrained, but we will see what is available,” know that our team is making every effort to fulfill the customer’s needs and see that projects are completed and function with the highest degree of integrity. Product diversity is driving the AV market and will continue to be a common concern as we move through the medium to long-term future. While there are no silver bullets, the issues detailed here are front-of-mind and being addressed seriously, country by country. This is not a sprint, but a marathon that will make us stronger in the end. Let Exertis Almo be the resource you can depend on for your AV product needs!

John Fuqua

About the Author

John Fuqua | CTS, Dante

Business Development Manager

Supported Manufacturers: Audio Applications, Amplivox, Audix, Bose, Denon, Marantz, Rane, Shure, Sennheiser, Yamaha UC

The Dreaded Gymacafatorium: 3 Keys to successful multi-use audio design

What is a Gyma-cafa-torium?

The “multipurpose space.” It’s the room that’s intended for everything but does not do any one thing well, and it’s the bane of audio system designers around the globe.

Your client has come to you asking for a sound reinforcement system in one of these “gymacafatoriums.” But first, let’s start with an etymology lesson:

auditorium

💡 auditorium (n.):

“part of a public building where people gather to hear speeches, etc.,” 1727, from Latin auditorium “a lecture-room,” literally “place where something is heard,” in Medieval Latin, especially “a reception room in a monastery,” noun use of neuter of auditorius (adj.) “of or for hearing,” from auditus, past participle of audire “to hear.”

From this lengthy definition, it seems that being able to hear is pretty important.

Normally, we think of an auditorium as some sort of rectangular box with fixed seating and a stage or platform at one end, but if it’s a “place where something is heard,” the infamous gymacafatorium is really an auditorium, regardless of the sign placed above the entrance.

If people need to be able to communicate in a space, doesn’t that really make every space an auditorium, by definition? If you can’t hear the audio content, you’re not communicating.

3 Keys to Auditorium Audio Design

There are three components when making an auditorium function as a place where something is heard:

These are the physical and acoustical properties of the space. This involves the size, shape, and the absorptive, reflective, and transmissive properties of the floor, walls, ceiling, and any other materials in the space. Think of absorption, reflection, and transmission as a triangle. The sum of the degrees of a triangle always equals 180, and it is the same principle with sound energy in a space. If it’s not absorbed, it’s reflected. What’s not absorbed or reflected is transmitted into an adjoining space.

The shape of the space is also a consideration. Avoid domes and curved walls, as these will focus sound energy in undesirable ways.

If the space also functions as a gym, it’s typically a bigger room with a high ceiling. Normally, it will have hardwood floors, painted CMU (concrete masonry units or “cinder block”), and some sort of steel ceiling. The result is little in the way of energy absorption, thus providing for lots of reflective energy.  Even if they have wall pads, they aren’t of much help for absorption.

If it’s just a cafatorium, your ceilings may be 10 feet or so. These rooms typically have tile floors, painted CMU or gypsum walls, perhaps large windows, hopefully with acoustical drop tiles. Even with acoustically absorptive drop tiles, that’s absorption on only one of the six sides of the box, so these are typically noisy spaces as well. The low ceiling may limit you to using ceiling loudspeakers.

As the late John Murray still reminds us with Don Davis before him, “the only thing you can EQ is the loudspeaker.”  In other words, the electronic adjustments performed during the equalization process can only affect the response of the loudspeaker.  Once the sound leaves the loudspeaker, it’s out in the wild.  The room itself, the room acoustics, will imprint its signature on the sound before it arrives to the listener.  You can’t do anything about what happens to the sound between the loudspeaker and the listener unless you change the acoustical characteristics of the space.

Engaging a qualified acoustician at the beginning of any project of significance can help you design great sounding spaces. Many years ago, there were some commercials related to car maintenance that used the line, “Pay me now or pay me later.”  It’s also true of the acoustician.  The trouble here is that hiring the acoustician after everything has been built usually comes after a number of equipment upgrades that were intended to “fix the sound.”  Additionally, implementing acoustic treatments after building completion tends to be a whole lot more expensive.  Including the acoustician as part of the initial building design team can be a very economical decision.

All too often in the gymacafatorium, the HVAC system is way too noisy.  After all, it was designed to be a gym, right?  Reducing background noise levels to acceptable limits can be costly if the HVAC system requires a major refit or replacement to something that’s acceptable.  There are easy ways to measure the current background noise levels for an initial assessment.

ASHRAE, the American Society of Heating, Refrigeration, and Air-Conditioning Engineers, has a chapter in their reference works entitled Sound & Vibration.  It’s a great little chapter and includes Design Guidelines for HVAC-Related Background Sound in Rooms, and it provides RC (Room Criterion) numbers for various types of spaces.  If these guidelines were followed, a lot of spaces would be much more pleasing.

If you’re working in schools, a recommended resource is the ANSI/ASA S12.60 American National Standard Acoustical Performance Criteria, Design Requirements, and Guidelines for Schools.  While I might prefer using RC or NC (Noise Criterion) numbers, it uses dB SPL.

hvac background noise

Loudspeaker selection and placement are critical here.  The methods range from modeling to well-educated estimates to some Homer employing a LAR (Looks About Right) approach.  Skilled sound practitioners typically have a pretty good handle on what works in a space, and they know it is not a one-size-fits-all world.

In a perfect world, large spaces should be modeled using various loudspeakers to see what make, model, and location directs the sound energy only where it’s needed and keeping it off of all unnecessary surfaces.  The outcome of modeling is that “this” particular loudspeaker(s) needs to be in “this location” and aimed in “this” direction.  Modeling is a prediction which leads to a more assured outcome.

If ceiling loudspeakers are the choice, various manufacturers have simple calculation programs that allow you to enter the space’s dimensions, loudspeaker model, tap wattage, and overlap pattern desired. The result is the number of loudspeakers, loudspeaker spacings, dB SPL level at the listener position, and even the total power amplifier wattage required for the space.

JBL ceiling mounted loudspeakers

Prioritize the Process and Get Support

Acoustics, background noise, and the loudspeakers. Note that I left the loudspeakers until last. All too often the thought process is all backwards, when number one priority should be getting the room right.

Regardless of where you are in the process as an integrator and working with your client, we have the support staff necessary that can assist with the best approach to meet your client’s needs.

Contact us today.

Tom Kehr

About the Author

Tom Kehr

CTS-D, CTS-I, Network+, LEED Green Associate, ISF-C, ATD Master Trainer

In-House System Designer and Trainer

Supported Applications: System Design

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Blending Education & Entertainment: I Present JBL Fest 2022

“This was the best work trip I’ve ever attended.”  That statement carries a lot of weight when your career requires you to travel to different industry events and you regularly get to see what our country has to offer.  However, that was the exact phrase that an Exertis Almo employee said to me when I asked him what JBL Fest 2019 was like.  For the 2nd consecutive year (not counting 2020/2021 due to the pandemic shutdown), our sales team at Exertis Almo was selected to participate in a sales incentive with the grand prize being a trip for 2 to Las Vegas to attend JBL Fest 2022.  This year, we had five lucky winners (and their spouses) descend onto Las Vegas from Sept 27th-Sept 30th.  Christina Smith, Kenny Razor, Kyle Smith, Cassidy Alley and Doug Schulte all did an incredible job to earn this opportunity, and congrats to all of them!  I took on the role of “Unofficial Tour Guide” to make sure they got the most from the trip and did not miss any of the swag opportunities either.  Allow me to do the same for you as I attempt to paint a picture of what this experience was truly like.

JBL Fest 2022 team backdrop

Leading up to the 27th, I made sure to review the itinerary which included the Harman Tech Forum, Installed Audio Masterclass, Content Creation Master Class with world famous DJ Morgan Page, and multiple concerts and club events each night.  Once landing in Las Vegas, you are greeted in the baggage claim area by multiple people holding JBL Fest signs and helping usher you to the waiting bus in the parking lot to take you to the destination.  Admittedly still jetlagged from the 3-hour time difference and 2:30am wakeup, I was happy it was a short ride to the Virgin Hotel where immediately you hear the bass thumping, see a bright JBL-orange truck and a solid-gold dancer just in the parking lot.  It was tough NOT to hang out in the parking lot with everyone else.  Once checked in you immediately feel thrown into the experience of JBL Fest.  Bright colored signage everywhere and an oversized chair that replicates JBL earbuds are sitting in the lobby.  The short walk from the registration area to the room was well worth it when you open the door to your room and find there is a concert stage directly outside your room  (more on that a little later on 😊 ).  Once I was settled and rested, I decided to head down to the JBL Hospitality Lounge where I was checked in and “tagged” with an orange JBL bracelet that acts as your “tracker” for all the events you attend and it’s your VIP pass.  I am all about branding, so I certainly did not mind wearing a JBL bracelet for a few days.  Once finished with check-in, I was told to go into the lounge and pick up my “welcome gift,” while assuming it was a fidget spinner or pop socket; you know, the usual swag that is handed out.  Instead, I’m given a Herschel/JBL branded backpack that was filled with JBL noise cancelling wireless earbuds, a premium wireless battery pack, a premium wireless phone charger, and a JBL fanny pack (which now sits on my Michael Scott standup at home, haha).  I do not want to give off the impression that I can be bought with premium swag, but this sure was a nice way to welcome guests to the event!

After a brief bit of downtime to explore the hotel, it was time to meet up with the rest of the Exertis Almo team and head to Club JBL for the 1st night of concerts, headlined by pop star Bebe Rexha.  Food, drinks, and sitting feet away from future NFL Hall of Famer, Rob Gronkowski, made this a great first night for everyone — ending with Bebe Rexha singing some of her more radio-popular hits from the past few years.  Waking up on Wednesday, it was time to roll as we had our busiest day ahead.  Starting with the Harman Tech Forum, which featured several panel discussions on the future of the metaverse, where the automotive industry is heading, and learning how athletes and celebrities are using technology to become more accessible to their fans.  Capped off with a Shark Tank-like presentation of innovative ideas, we also heard from President and CEO of Harman International, Michael Mauser.  Afterwards we took a brief hiatus to head to the Maui Jim Gifting Experience.  Essentially, you went outside to a group of tables where they were designed to look like a sunglasses retail store.  You were instructed to try on as many pairs as you wanted and select which you liked best.  They literally hand you a pair of Maui Jim sunglasses for FREE! Just chalk that up to another piece of premium swag that Harman treated to their

guests.  With our new sunglasses in hand, we then headed the Pro Audio Installed Masterclass.  Among the presenters was Saben Shawhan who is the Director of Audio Applications at Harman Pro.  Saben is a personal favorite of mine, and he certainly did not disappoint this time around.  Standing on a mock stage with speakers all around him, Saben went through a brief slide presentation on each series including the CBTs, PRX One, Eon One MK2, and the new SRX900s.  However, the fun part was the actual product demo.  Featuring an eclectic mix of music to highlight the strengths of these different speakers, we went one by one to fully immerse yourself in each.  While all were extremely impressive, I think my chest is still feeling the bass knock on the SRX900s from the heavy techno music that was playing.  Holy cow did that speaker really impress me!

JBL Fest 2022 product launch
JBL Fest 2022 presenter

As if I was not already feeling excited and inspired enough, I was then approached by Whitney Bosch and Frank Joseph from the Harman Marketing team with what I can only describe as quite an honor –having a private 1-on-1 meeting with Michael Mauser himself.  To have Michael touch on our sales growth at Exertis Almo and then ask for my thoughts and feedback on the improving supply chain and how to continue improvement was something I will never forget.  There are certain moments in your career when you might experience an emotional “high” or a “flow state” as I’ll describe later…..and this was certainly one of those times.  Thank you to Whitney and Frank for affording me that opportunity.

After heading back to my room feeling as excited and inspired as ever, I started to hear some “disruption” outside my window to find that the sound check was starting for the night’s musical guests, The Kid Laroi and Doja Cat.  I would like to think that I have a wide-spanning taste in music; there is something about live drums and guitars that just perks the ears regardless of the musical artist.  I wound up standing by my window overlooking the stage for a good 35 minutes just watching and listening.  After being a gracious guest for drinks with the Harman Marketing team and toasting the successful event, we headed to the VIP section outside on the lawn for the evening concert.  First stop was the bar where you receive a blinking glow-in-the-dark JBL cup to enjoy the drinks all evening, and then I found my way to the balcony ledge with a clear view of the stage just in time for Kid Laroi to appear.  While I do not know all his music, the best moment of his set was when he played “Stay” which is easily his biggest hit song and clearly recognizable to everyone in attendance.  I overheard a lot of people saying, “oh this is that song from Tik Tok,” truly a sign of the digital world we live in.  Once Doja Cat came on stage and ran through some of her hits, it was time to end the evening with another day of fun ahead on Thursday. 

JBL Fest 2022 concert

While the final day was a lot more relaxed and mellow, I was ready and waiting for the Content Creation Masterclass featuring DJ Morgan Page.  Morgan conducted a presentation on his “Quick Tips,” which essentially are a guide for how to reduce complexity in whatever you do and as he puts it: “grease the wheels of resistance.”  Every attendee received a box of his quick tips cards, which I am guilty of looking at ever since I returned home.  One point that I raised previously was in regard to experiencing “flow state.”  As Morgan described, a “flow state” is when you find yourself in such a groove with your work that time is flying by, and you are in such enjoyment with what you are doing that you remain in a state of constant flow.  That really resonated with me and as I attempted to describe it here, this trip was my “flow state.”  The final event of the trip was offsite at Hakkassan nightclub featuring world famous DJ Martin Garrtix.  Lights, smoke, loud club music, and plenty of drinks and good conversation to go around. It was the ideal way to end the trip.  Having “foolishly” booked a 3:30am Uber ride the next morning to head home, I knew the wise thing was to end the night and go back to the hotel.

JBL Fest 2022 team outing

As I sit here composing my thoughts and memories from the trip, I just received a message from Christina Smith, Exertis Almo Director of Sales and one of the lucky incentive winners for JBL Fest.  Christina says, “this time last week we were all arriving in Vegas” to which I replied, “and now I sit here writing about it.”  This was easily the best trip of my entire career as it was so methodically planned out by everyone at Harman that it truly was the perfect blend of education and entertainment.

If you would like to learn more about the products, I mentioned above or how Harman continues to come up with new innovation, please contact us today.

Robert Voorhees

 

Robb Voorhees | CTS, CTP, DSCE, CTNS, Dante

Business Development Manager

Supported Manufacturers: Business Communications Services, and Harman: AKG, AMX, BSS, Crown, DBX, JBL, Soundcraft, Martin Lighting

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